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Customer Ratings & Reviews

Model:
EB-RSHM2PK-01
SKU:
11098685
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Customer reviews

Rating 4.7 out of 5 stars with 764 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the automated temperature control and the overall ease of use provided by this product. Users also frequently highlight the effective motion detection, compact size, and straightforward setup process as key benefits. While the device is highly regarded for its performance, some customers have expressed concerns regarding the high price point and occasional issues with battery longevity. Additionally, a small number of users noted challenges with pairing and limited compatibility with other brands.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 764 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved the heating in my basement. No problems with it yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use keeps the house cool. No more hot spot!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than original sensors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have much better range than original and look better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value zoning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as value zoning obtion for fraction of cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have multiple rooms, this is a great accessory for your ecobee!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working on ecobee. Keeps temp consistent in multiple rooms.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Almost not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive compared to just a full Ecobee thermostat. Why can't I get just 1? Don't get them if you don't have a specific use.

    No, I would not recommend this to a friend
    • Brand response from ecobee
      Posted .

      Thanks for your feedback regarding the SmartSensor 2-pack. I'll be sure to tell the team you'd love to see single packs available in the future. ecobee

  • Rated 3 out of 5 stars

    Not really worth the price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. not really worth the price. Yeah, they help your thermostat keep your house cool/warm, but I found that it was still using the temp from the thermostat over these sensors, and my upstairs is still boiling.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ecobee

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item and had to return it. Their was nothing wrong with the item itself. IT just wasn't for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but not for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The devices themselves are very nice and feel like quality. I don’t like these are controlled within the ecobee ecosystem. They seem neat and are but didn’t work for my home.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good, easy to lose.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok the things are easy to lose there is no find function.

    I would recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 1 out of 5 stars

    Won’t pair to thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to get these sensors to pair and nothing. Thermostat sees them and says to continue in app but app can’t find them. Tried all the troubleshooting steps from Ecobee support but couldn’t get it to work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not what I really thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This could be on me and perhaps I did not do enough research, but I thought a separate monitor would do more than simply tell me the temperature in different rooms. I imagined another to signal the thermostat to kick in to aid in regulating the temps all over, as in upstairs versus downstairs. This device only tells you the temperature, nothing else. #ExpensiveThermometer

    No, I would not recommend this to a friend
    • Brand response from ecobee
      Posted .

      Hi there! ecobee SmartSensor works with your ecobee smart thermostat to help find comfort in the rooms that matter most and energy savings when you aren't home.

      Learn more about our Smart Home/Away and Follow Me features, as well as how to customize your sensor participation in your Comfort Settings:

      https://support.ecobee.com/hc/en-us/articles/360026155071-Smart-Home-Smart-Away-and-Follow-Me-Features-

      https://support.ecobee.com/hc/en-us/articles/360025406171-What-are-Activities-and-Comfort-Settings- ecobee

  • Rated 3 out of 5 stars

    The working one is great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one that worked has been good. The other was dead on arrival. Didn’t really have a need for it so didn’t follow up

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You want to make sure you have a sensor in each room so your thermostat can better regulate the temp in your house. Also, the new updated sensors can act as a security sensor. Super easy integration into Apple Home.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery died immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these for additional sensors and one of them had a dead battery within 2 weeks. I put a new battery in and it died within days. I contacted the company and it took them weeks to send a replacement, although they were very responsive to inquiry.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It takes some effort to program it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mix feelings as you can only adjust these sensors within certain boundaries and they are somewhat challenging to program and adjust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm and does exactly what is promised. Adding them to the thermostat can be a little confusing, but we figured it out. Now we have all of the hot spots in our house covered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ecobee

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're ok I guess. I don't really notice much of a benefit.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried to use these to help cool our upstairs bedroom, after trying them out we did not see any improvement. Ended up returning to the store. They seemed to work okay just did not do what we needed them for.

    No, I would not recommend this to a friend