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Customer Ratings & Reviews

Model:
EB-RSHM2PK-01
SKU:
6339178
$99.99

Customer reviews

Rating 4.7 out of 5 stars with 758 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the SmartSensor 2-Pack, particularly its automated temperature control and ease of use. Many appreciate the motion detection, simple setup, and compact size. However, some customers have expressed concerns about the high price and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 758 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After seeing the features of the new sensors, I had to replace some of my older sensors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to ecobee system Having more temperature readings

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great ecosystem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upstairs and downstairs of my home vary greatly in temperatures. This sensor allowed me to set up confortable temperatures in the areas we are spending the most time in.

    I would recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 3 out of 5 stars

    Trouble pairing them to thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give 4-5 starts if i could get them to pair up.

    No, I would not recommend this to a friend
    • Brand response from ecobee
      Posted .

      That's not the experience we want you to have with ecobee SmartSensor. Please reach out to our Customer Support team directly for troubleshooting assistance at ecobee.com/get-help. ecobee

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know all temperatures even when you are not home with the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Room Sensor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows to better control my ecobee thermostat as we continue to save money and manage our A/C

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Does not work with Ecobee 4

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to get 2 sets of these to work with my Ecobee 4 units. I had to return them and buy the older models sensors.

    I would recommend this to a friend
    • Brand response from ecobee
      Posted .

      Hi Josh! Sorry to hear you had trouble pairing the new ecobee SmartSensor to your ecobee4. That's definitely not the experience we want you to have. If you would like to look into this, please send an email to [email protected]. ecobee

  • Rated 5 out of 5 stars

    Great Room Sensor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Smart Sensor Add on to the ecobee system. A must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee room sensor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection is much better than the original and the battery last longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than first gen sensors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work so much better. Much easier to pair to ecobee. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to our home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sensors have made it easy to figure out the weak spots in our heating system.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    I think it’s working?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s works, but not perfect. One of the batteries it came with died ten days in.

    I would recommend this to a friend
    • Brand response from ecobee
      Posted .

      That doesn't sound right. Please send an email to support@ecobee.com so we can help make this right. ecobee

  • Rated 5 out of 5 stars

    It’s awesome!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my room temperature even and great to schedule! I love this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sensor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great to sense when a room is occupied or not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensors work perfect with my thermostat. Must have for bigger houses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee sensors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sensors. Must have ecobee thermostat to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sensors for Upstairs rooms

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and add into the ecobee lite system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love them. Have been using them for almost 1 year and no complain

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for balancing your home!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good price, would make them a bit slimmer and offer color options but other than that they are great for making the most of your thermostat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great, Great for home with only one heating/cooling zone.

    I would recommend this to a friend