Customer Ratings & Reviews
- Model:
- EB-RSHM2PK-01
- SKU:
- 6339178
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the SmartSensor 2-Pack, particularly its automated temperature control and ease of use. Many appreciate the motion detection, simple setup, and compact size. However, some customers have expressed concerns about the high price and battery life.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Almost not worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive compared to just a full Ecobee thermostat. Why can't I get just 1? Don't get them if you don't have a specific use.
No, I would not recommend this to a friendBrand response from ecobee
Posted .Thanks for your feedback regarding the SmartSensor 2-pack. I'll be sure to tell the team you'd love to see single packs available in the future.
Ecobee
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item and had to return it. Their was nothing wrong with the item itself. IT just wasn't for me.
No, I would not recommend this to a friendGood, easy to lose.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok the things are easy to lose there is no find function.
I would recommend this to a friendNot really worth the price
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh. not really worth the price. Yeah, they help your thermostat keep your house cool/warm, but I found that it was still using the temp from the thermostat over these sensors, and my upstairs is still boiling.
I would recommend this to a friend- Cons mentioned:Pairing
Won’t pair to thermostat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to get these sensors to pair and nothing. Thermostat sees them and says to continue in app but app can’t find them. Tried all the troubleshooting steps from Ecobee support but couldn’t get it to work.
No, I would not recommend this to a friend Nice but not for me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The devices themselves are very nice and feel like quality. I don’t like these are controlled within the ecobee ecosystem. They seem neat and are but didn’t work for my home.
No, I would not recommend this to a friendGreat addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You want to make sure you have a sensor in each room so your thermostat can better regulate the temp in your house. Also, the new updated sensors can act as a security sensor. Super easy integration into Apple Home.
I would recommend this to a friendnot what I really thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This could be on me and perhaps I did not do enough research, but I thought a separate monitor would do more than simply tell me the temperature in different rooms. I imagined another to signal the thermostat to kick in to aid in regulating the temps all over, as in upstairs versus downstairs. This device only tells you the temperature, nothing else. #ExpensiveThermometer
No, I would not recommend this to a friendBrand response from ecobee
Posted .Hi there! ecobee SmartSensor works with your ecobee smart thermostat to help find comfort in the rooms that matter most and energy savings when you aren't home.
Learn more about our Smart Home/Away and Follow Me features, as well as how to customize your sensor participation in your Comfort Settings:
https://support.ecobee.com/hc/en-us/articles/360026155071-Smart-Home-Smart-Away-and-Follow-Me-Features-
https://support.ecobee.com/hc/en-us/articles/360025406171-What-are-Activities-and-Comfort-Settings-
The working one is great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The one that worked has been good. The other was dead on arrival. Didn’t really have a need for it so didn’t follow up
No, I would not recommend this to a friend- Cons mentioned:Battery life
Battery died immediately
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered these for additional sensors and one of them had a dead battery within 2 weeks. I put a new battery in and it died within days. I contacted the company and it took them weeks to send a replacement, although they were very responsive to inquiry.
No, I would not recommend this to a friend Works great!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm and does exactly what is promised. Adding them to the thermostat can be a little confusing, but we figured it out. Now we have all of the hot spots in our house covered.
I would recommend this to a friendIt takes some effort to program it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have mix feelings as you can only adjust these sensors within certain boundaries and they are somewhat challenging to program and adjust.
I would recommend this to a friendBrand response from ecobee
Posted .Sorry to hear you're having issues with programming your ecobee! I recommend checking out the videos in this handy support article for more info: https://support.ecobee.com/hc/en-us/articles/360025406171-What-are-Activities-and-Comfort-Settings-
Ecobee
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're ok I guess. I don't really notice much of a benefit.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We tried to use these to help cool our upstairs bedroom, after trying them out we did not see any improvement. Ended up returning to the store. They seemed to work okay just did not do what we needed them for.
No, I would not recommend this to a friendEfficient
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love how great these work and we can monitor the whole house. Highly recomend the entire ecobee system
I would recommend this to a friendDoes the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sensors are a great way to enhance the performance of my HVAC
I would recommend this to a friendMoney saver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really helps balance heating and air throught house.
I would recommend this to a friend- Cons mentioned:Battery life
old stock. avoid best buy...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.batteries supposed to last 5 years , but reported low after a week after opening.
No, I would not recommend this to a friendBrand response from ecobee
Posted .That's not the experience we want you to have with SmartSensor. Please send an email to [email protected]. The team is happy to help make this right.
Not necessarily what they are claimed to be….
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them as they were suppose to make the eco thermostats more efficient… house is not cooling any better….
No, I would not recommend this to a friendBrand response from ecobee
Posted .Hi Jaxon! ecobee SmartSensor works to measure temperature and occupancy in the rooms that matter most to you. If you're looking to control airflow, we recommend checking out smart vents from Flair or Keen. Feel free to reach out if you have any questions to support@ecobee.com.
Product returned
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item but was not happy with it. I live in a split foyer home so the sensors didn’t calibrate well.
No, I would not recommend this to a friend