Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $125.99
Clearance
The comparable value price is $249.99

Customer reviews

Rating 3.9 out of 5 stars with 355 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers praise the DEEBOT OZMO U2 Robotic Vacuum & Mop for its excellent cleaning performance, ease of use, and quiet operation. Many appreciate its combined vacuuming and mopping capabilities and find it offers good value for the price. However, some users point to navigation inconsistencies and limitations in battery life and dustbin capacity as areas for improvement. Concerns were also raised regarding the reliability of sensors and app control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 355 reviews
  • Rated 4 out of 5 stars

    Ecovacs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the Mop feature. Pickup is fair for the price but not the very best.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This floor robot requires a lot of maintenance for the user. It needs to have the wet pad changed every time it’s done cleaning. Most times it does not finish cleaning because it gets stuck on my furniture. Does not seem as smart as other floor robots that turn around when hitting obstacles - instead remains persistent in trying to move forward causing it to get stuck. Would not recommend this one. The standard deebot without the wet mop works better.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hi,
      Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
      Best,
      Ecovacs Customer Care ecovacs

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Diamante

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one that we love in the house, it clean the all house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ronot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works but small waste tray ok. any questions no good

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Not worth the money

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not a bad vacume but as far as mopping goes it sucks it doesn't clean even the simplest spots and its tracking to get arround is crap

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
      Best,
      Ecovacs Customer Care ecovacs

  • Rated 5 out of 5 stars

    Robot Vaacum

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love with this! I have a messy almost 2 year old who is in the stage where she likes to throw her snacks on the floor when she is full and vacuum sucks it up perfectly! You can hook up on your phone to let it know they scheduled times you desire as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deebot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent household device.I live with three children and they constantly walk around the house dropping crumbs on my floor.This device picks it up and gets all the corners as well as under my couch and beds.Love it! Also mops my floor!

    I would recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hi,
      Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
      Best,
      Ecovacs Customer Care ecovacs

  • Rated 3 out of 5 stars

    Slight Annoyance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cost I expected to be able to set it to go off at a specific time for a certain amount of minutes. You can only set it to go off at a certain time, but it runs until you turn it off or it runs out of battery. Not very effective.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ecovac robot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is very good product i am very happy whit it do good job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just ok. I had to buy the T5 for better performance

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans a large area

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has been doing a great job at cleaning for the past week. I feel like it is a bit more gentle when it collides with things as opposed to the other robot vacuum I own. Overall, I think this was a great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good Product for a small home or apartment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greg!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this robot. I named it Greg :) feels like my own personal assistant lol. It actually saves me so much when it comes to cleaning up under my bed. It has a cool feature where it lets you know where it is when you ask google or the app, which is cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My got it for her house and everything good so far

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom got it for her house. She has two evil dogs that are not potty trained yet. She told me that it is working and it is able to reach under the bed and certain areas where she can't have access to. She is a happy buyer so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage cleaner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one in the kitchen so I thought it would be nice to have one to keep the floor clean in the garage. It works good in the garage. It will not pick up screws but it was never intended to do that. It works great on dust and dirt.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    disappointing product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really wanted to love this product but returned after 1 week. it would only run for 40 minutes and take about 3.5 hours to charge. it would also constantly stop to ask to clean its sensors, after a while it also left a huge amount of water behind while mopping. the tank would be empty and it had only done 100 sq ft according to the app, so that's a lot of water for a small amount of space.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
      Best,
      Ecovacs Customer Care ecovacs

  • Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst piece of technology ever purchased. I would never recommend this to anyone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    garbage

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will bresk shortly after the warranty window, i do not reccomend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Mop

    Rated 2 out of 5 stars

    It’s ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get stuck on anything and everything. It will go into the bathroom and close the door and get stuck. But it does vacuum and mop pretty well.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hi,
      Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
      Best,
      Ecovacs Customer Care ecovacs

  • Rated 5 out of 5 stars

    Vaccus n mops for you but do not store floor map

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does vaccum and mopping both, down side is it does not store house floor map so end up not cleaning every where and we have manually put it to the correct clean place, overall value for money

    I would recommend this to a friend