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Customer Ratings & Reviews

Your price for this item is $125.99
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The comparable value price is $249.99

Customer reviews

Rating 3.9 out of 5 stars with 355 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers praise the DEEBOT OZMO U2 Robotic Vacuum & Mop for its excellent cleaning performance, ease of use, and quiet operation. Many appreciate its combined vacuuming and mopping capabilities and find it offers good value for the price. However, some users point to navigation inconsistencies and limitations in battery life and dustbin capacity as areas for improvement. Concerns were also raised regarding the reliability of sensors and app control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 355 reviews
  • Rated 5 out of 5 stars

    great item

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love our robot, it helps get things done and doesn't need to vacuum physically al the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works smooth and clean neatly. Sensors works great, easy to connect to mobile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Vacuum for entry level, i have it schedule to vacuum 3 days a week and battery still going strong over 60 min each sweep

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this vacuum cleaner. It is perfect for cat hair.

    I would recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hi,
      Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
      Best,
      Ecovacs Customer Care ecovacs

  • Rated 5 out of 5 stars

    ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't tried the wet mop cycle yet, but the rest of the functions work very well and meets our expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I refuse to spend over $500 on a vacuum, this was well worth it, I’m happy with my purchase, and I love that it mops and vacuums

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ECOVACS

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning for an iRobot Roomba. Never used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest Vacuum!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vacuum! You get your money's worth when you make this purchase i recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the price!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great Christmas present for my parents who are not very tech-savvy. The price was right and the product easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described, would buy again. Very fast shipping, love best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So, so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up some cat fur. Not so much dirt. We have hardwood floors. Thought it would work better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    La robótica

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mi ayudante en la limpieza. Fácil de programar, fácil de limpiar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecovacs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Will recommend it to everybody, including my mom bought it.

    I would recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hi,
      Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
      Best,
      Ecovacs Customer Care ecovacs

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for cleaning house and carpet hair. Easy to maintain

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have spent the extra money & gotten the better model that can be programed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Such a good vaccuum. Makes the floor feel like there’s no crumbs or dirt anywhere

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Deebot Trash

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this piece of trash 10/22/2020 and it’s no longer working. Cleaned the main brush, wiped it down and reset, will only run for 3-4 minutes. I do not use this robot every day, which is why I don’t understand why it no longer works. I haven’t even had it a year.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hi,
      Regret to hear that the robot has been running into some trouble. Please reach out to our Customer Service Support Center and we’ll be happy to help diagnose and troubleshoot the issue.
      Best,
      Ecovacs Customer Care ecovacs

  • Rated 5 out of 5 stars

    Super Useful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just lovely! My mom loves it. It keeps the floors so clean all the time and so easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DroneDaze

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad for Christmas house warming gift and he absolutely loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The cleaner

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cleaner is ok it’s not as great as a shark. It’s good for the price

    I would recommend this to a friend