Customer Ratings & Reviews
- Model:
- OZMOU2
- SKU:
- 6423194
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers praise the DEEBOT OZMO U2 Robotic Vacuum & Mop for its excellent cleaning performance, ease of use, and quiet operation. Many appreciate its combined vacuuming and mopping capabilities and find it offers good value for the price. However, some users point to navigation inconsistencies and limitations in battery life and dustbin capacity as areas for improvement. Concerns were also raised regarding the reliability of sensors and app control.
This summary was generated by AI based on customer reviews.
Niles
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this. Named it Niles. It makes my life a little easier.
I would recommend this to a friendBrand response from Ecovacs Advisor
Posted .Hi,
Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
Best,
Ecovacs Customer Care
DeeBot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, keeps up with a Sheltie ! Easy to use & set-up on phone is a breeze. Extremely happy.
I would recommend this to a friendRobot vac
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was so so, it doesn’t work that great. The mop was not so good
No, I would not recommend this to a friendSmart vac mop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I switched to this one from a shark vacuum and this one is amazing it’s so much smarter
I would recommend this to a friendRobotic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this robot, makes my cleaning easier and gives me less to do.
I would recommend this to a friendPoorly Designed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY IT I wish I could give it zero stars, but that isn't an option. The robot seems to have a mechanical sensor in the front, much like a bumper, that bumps hard on everything so it turns direction, and yes, it damages the corners of wooden furniture and such. In the app you can program a schedule of cleaning and so I did, but there's not a single time that I have got back home from work that the robot was not stuck in a corner or dead because it couldn't find it's way back to the charging dock (mine was positioned on every single power exit possible in my house) and the problem persists. The mop function seems to be nice: the robot mops as it moves leaving, of course, the floor wet, but the direction wheels don't have enough grip on tile floors. Another poor design aspect. I won't even attempt to sell this to someone else because I wouldn't do such a thing to anyone.
No, I would not recommend this to a friendBrand response from Ecovacs Advisor
Posted .Hi,
Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
Best,
Ecovacs Customer Care
Best bang for your buck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a roomba vac for 4 years now. I thought I would switch it up and it was a great choice so far!
I would recommend this to a friendVacuum
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to maintain Such a Time Saver we named ours Bucky
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, wish I would’ve purchased the one with the base station
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product... works well. Very economically priced ....does a very thorough job
I would recommend this to a friendWorry free cleaning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up! Great for hard wood floors and carpet so glad i decided to go with this brand.
I would recommend this to a friendBuy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best purchase I could have made. Now my house is always clean
I would recommend this to a friendHappy with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, sensors keep it from banging into furniture and walls
I would recommend this to a friendVacuum
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, it’s really convenient and gets the job dne
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no regrets with this purchase. Does everything it says it would!
I would recommend this to a friendNot vacuuming
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied with this product. The one which I bought had issue with skipping the place and went for repair, after few days of repair it had same issue. It took lot of efforts to follow up with customer care over email. Customer care tried to give refurbished product in the replacement of the one which had problem but after so many emails exchange they finally replaced with new product. Since this all happened almost near to end of warranty period so the new product which they sent having no warranty . Now after 3 months this product also stop doing vacuum, dustbin in empty and dust is all around the vacuum in the bottom. I will not recommend this product. Thanks
No, I would not recommend this to a friendBrand response from Ecovacs Support Team
Posted .Hi,
Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
Best,
Ecovacs Customer Care
Returned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will probably wait until these things get smarter
No, I would not recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.She cleans but she runs out of charge fast . But happy with it
I would recommend this to a friendGood Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order was processed on time. The Cleaner works good and Home Map feature is a good one.
I would recommend this to a friendCleaner floors!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! Makes life easier with less on the to do list!
I would recommend this to a friend