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Customer Ratings & Reviews

Your price for this item is $125.99
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The comparable value price is $249.99

Customer reviews

Rating 3.9 out of 5 stars with 355 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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75%would recommend to a friend

Customers are saying

Customers praise the DEEBOT OZMO U2 Robotic Vacuum & Mop for its excellent cleaning performance, ease of use, and quiet operation. Many appreciate its combined vacuuming and mopping capabilities and find it offers good value for the price. However, some users point to navigation inconsistencies and limitations in battery life and dustbin capacity as areas for improvement. Concerns were also raised regarding the reliability of sensors and app control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 355 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really help with pet hair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I have 4 cats and one dog , it really help with hair and dust , it work effectively in corners and under furniture. It changed my every day cleaning routine .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one got tired of the broom and loved it so far !!!! Going to order my mom one for Christmas! She liked it :)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Ecovacs Deebot as a present for my son and he is extremely happy with the quality and performance of this vacuum/ mop combination .

    I would recommend this to a friend
  • Pros mentioned:
    Mop

    Rated 5 out of 5 stars

    ECOVACS sure why not

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product, I previously purchase just the vacuum and not the combo. I must say this want very smart and also mops very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I think it does a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is absolutely fantastic at the price point. We have no pets, but Deebot goes around twice a day and does a great job. Not sure why people are complaining.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price with nice features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had good features but when I was initializing set up there was an error code for something up with the software. I had to return it and decided to put down extra money to get a higher end robotic vacuum

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn’t a bad mop and vacuum in one product. For the pricing it does the job it does get stuck from time to time but I definitely think for the money it’s worth it it’s not perfect but it’s worth it

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    robot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sucks dies and cant ever find its way back to the base

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment. Save us time and energy, you can even set it up for a specific time. Is our new bff

    I would recommend this to a friend
  • Pros mentioned:
    Mop

    Rated 5 out of 5 stars

    Very useful vacuum and mopping robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried immediately after pickup. It's a very useful robot vacuum. Can vacuum and mop at the same time (or vacuum without mopping if you want). Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is better than the previous one. They improve the hair tangle. Mopping is ok, only accept water; do not recommend adding liquid clean. it’s ok for the price

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, wish best buy sold a replacement attachment so if you wanted to just vacuum it would have a bigger pick up resulting in less frequent dumps

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift I ever got myself. Cleans up after messy children, and mops very well to. I like how it talks back and says if something is wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better then the rumba

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does good cleaning, slimmer design goes under furniture Mitch better then the rumba. Still gets stuck from time to time, but at least the house is vacuuming itself these days

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the best but works for the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a pretty good vacuum, cleans well but I’ve had some trouble with an error of the main brush getting tangled.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although i wish battery life and water tank was bigger it is a great product cleans floor very well.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It starts out good but we have a step in one room that it will use its guide to not go down it a few times then it will.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    RobotVac

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daily life saver! Makes my daily routines easier and more manageable. Less time consuming to take care of household items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well at picking up my dogs hair! It’s a time saver that’s for sure! Only thing is I had to cover up some some spots it would get stuck in like under my couch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Can't beat the deebot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite and dependable. Very happy with this one. Easy to set up and run. I would recommend. My Roomba was a bit noisy and finicky.

    I would recommend this to a friend