Customer Ratings & Reviews
- Model:
- OZMOU2
- |
- SKU:
- 6423194
Customer reviews
Rating 3.9 out of 5 stars with 355 reviews
(355 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers praise the DEEBOT OZMO U2 Robotic Vacuum & Mop for its excellent cleaning performance, ease of use, and quiet operation. Many appreciate its combined vacuuming and mopping capabilities and find it offers good value for the price. However, some users point to navigation inconsistencies and limitations in battery life and dustbin capacity as areas for improvement. Concerns were also raised regarding the reliability of sensors and app control.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum, would love if i could control it with the app on my phone. It doesn’t tell you when it’s full. It Gets up all my dog’s hair and for that I’m forever grateful
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Just Perfect !
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent device, simplified your house hold chores, make them easy and relax, totally recomended.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Martialo
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is fine it works fine and i really enjoy it with my family. Cleanup very well
I would recommend this to a friend - Cons mentioned:Navigation
Rated 5 out of 5 stars
Terrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work , it’s terrible for dog hair . It keeps stopping and running in to things.
No, I would not recommend this to a friend Rated 3 out of 5 stars
sometimes it does the job but not all the time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is not as described. the water tank is not big enough. my home tiles area is not big probably around 700 to 800 sqf, i close all rooms doors (with carpets) and turn it on to mop the tiles, the water is finished before it finishes mopping the whole area. and the floor stays humid for some time, 2 or 3 hours, so you can see foot prints when you walk. it is my first experience with a mopping robot but i am not completely satisfied
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuuming does what it is supposed to do. Surprising how much it actually picks up.
I would recommend this to a friendBrand response from Ecovacs Advisor
Posted .Hi,
Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
Best,
Ecovacs Customer Care
- Cons mentioned:Navigation
Rated 3 out of 5 stars
Recommend it if your on a budget
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This guy is so clumsy, litterally bumps into everything but worth what you lay for
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good maid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great, another help in the house now i have more time for the family members. Really recommend
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
MyRobot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It does a great job. I like how it knows to return to the docking station to get charged.
I would recommend this to a friend Rated 2 out of 5 stars
Covacs deebot vacuum.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good vacuum just had to keep changing it every 30mins.
I would recommend this to a friendRated 4 out of 5 stars
Clean
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great for cleaning dust and small particles but needs work for bigger particles. Definitely recommend this.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Cleaners
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not the best things i buy but is good. Its make he work
I would recommend this to a friend - Pros mentioned:Mop
Rated 5 out of 5 stars
Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was chosen because it vacuums and mops the floor. I love th8s feature.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Recommend it a lot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so much and I think better than irobot does vacuuming and mopping
I would recommend this to a friend Rated 4 out of 5 stars
Should sense the charging station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I perfect except for the fact that it doesn't sense the charging station and it goes over it when cleaning and it gets stuck sometime.
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Only downside is that the instructions aren’t very clear on how to set everything up other than that everything else is good
I would recommend this to a friendRated 4 out of 5 stars
Doesnt sense all objects
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue i have and its gross.. but, i have a small dog. It does not sense if if may run over poop and the cleanup isnt fun.
I would recommend this to a friend- Pros mentioned:Noise levelCons mentioned:App control
Rated 4 out of 5 stars
Worse product from better technology
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an old DEEBOTS M80 Pro and I loved that thing. Although it has started to show its age a bit, and I was eager to try this new offering from DEEBOT. What amazes me is that it is pretty clear they have made some advances in the technology - - this vacuum is quieter ( a lot quieter) - it moves faster - it navigates better, so covers the area better - it also holds more water, for the mop So, from an automated vacuum perspective it has improved in all the areas I would have hoped. But, I am amazed at some of the decisions DEEBOT have made with their user experience. They have removed some pretty nifty tools -> The indicator light on the old M80 Pro would turn red when the machine was low on battery, so you could just look at it and know why its not vacuuming anymore and is returning to its dock. The new one has a mono color white indicator light, and so you have to whip out your phone to check the app. This is also missing a physical remote, so it can now only be operated via the app - unnecessary. The control in the app itself also behaves different from the older M80 Pro - it no longer allows you to move the robot like an RC car - I absolutely loved that feature. Call me lazy, but I loved not having to get up, pick the vacuum and re-point it in a different direction if it got stuck somewhere. I could use the remote or the app to simply move it in any which direction I wanted. I have NO idea why they would remove that feature, especially since there is no physical remote. Now, you can just initiate the 3 modes from the apps - auto, edge, spot. The modes themselves work as they should, the app has quite a few more controls around - water flow when mopping, vacuum power, it tells you how long the vacuum has been running for and how much battery it has left The Alexa app connection is pretty easy to setup, and the robot can then be controlled via your smart assistant - asked to stop, start, pause, return to dock etc. Overall I love the company and the forward strides they are making, I just hope they don't sacrifice some old features, just for the sake of moving into the future. So, I would not recommend this model instead do your research and get a different DEEBOT model without some of these smaller UX issues I listed above.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good value for money, good presentation, easy to use, good battery charging time
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Does The Job .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work as advertised. doesn't get you out of doing housework , But as a helper its great .
I would recommend this to a friend












