Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.9 out of 5 stars with 355 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers praise the DEEBOT OZMO U2 Robotic Vacuum & Mop for its excellent cleaning performance, ease of use, and quiet operation. Many appreciate its combined vacuuming and mopping capabilities and find it offers good value for the price. However, some users point to navigation inconsistencies and limitations in battery life and dustbin capacity as areas for improvement. Concerns were also raised regarding the reliability of sensors and app control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 355 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Vacuums and mobs well at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised it actually is working!! I have a busy house and this has been helping while I work!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice Robot

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice broom and swipe robot, and also is very silent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-up was a bit of pain

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an apartment that requires setting up a whitelist for internet access. The mac address the app gave for our vacuum was incorrect. I know this because I called our internet customer service and they watched in real time to see what the devices MAC address was. The one trying to connect and the one the vacuum app said were off by one letter. Other than that, it's been amazing and we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vacuum

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and just bought a second one, it’s easy to program and works real good with pets

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ecovac Deebot U2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up, no hastle cleaning; simply turn on and let it wander around cleaning as it goes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Robot vacumm

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product...its easy to use once u setup the pattern

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A maid that doesn't talk back!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dog sheds a lot and with this thing my wife doesn't have to vaccum every day. Works with Alexa and can be scheduled daily/weekly

    I would recommend this to a friend
  • Pros mentioned:
    Mop

    Rated 5 out of 5 stars

    So far, very cool

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works great two in one, vacuum and mops, really convenient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for quick clean up

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps keep the floor clean especially with little ones who love dropping crumbs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good robot vacuum

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good iRobot vacuum cleaner. It connects easily to wifi network. Can start and stop remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brenda maid

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift from my kids and it is wonderful. I love it. Would recommend to friends.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Ok but not really smart

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuums well but it get lost when trying to go back to the charger.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    perfect!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, is big, easy to use and the vaccuum works bettter than i spectated.

    I would recommend this to a friend
  • Pros mentioned:
    Mop

    Rated 5 out of 5 stars

    good buy for the money

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the vacuum and mop at the same time. Good for wood floor.

    I would recommend this to a friend
  • Pros mentioned:
    Mop

    Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product¡ it does an amazing job sweeping and mooping at the time

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum that I purchased a few weeks back works great and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roomba

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Cleans the floors with ease and is very smart!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I like it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it works great recommended very good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good looking vacumn

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacumn looks good but technicality and mapping are not quite finished. At least not as worth the price.

    I would recommend this to a friend