Customer Ratings & Reviews

Perhaps I should have gotten the Rumba based on reviews. This robot works pretty well. The directions with the unit are not clear. Adding another user to the application caused me to have to reprogram the unit from the start. It does not vacuum all of the rooms without help yet. It does NOT work with a 5GHz connection.

Deebot does a good job cleaning, just a little noisier than I thought it would be.

Excellent mapping and obstacle detection. Mopping is not great but works for us.

This is a great unit, the N8 + pro with the vibrating mop. Except for the software. I don’t write reviews often, only when somethings exceptionally good or exceptionally bad. In this case, software is exceptionally bad. The software is like working with a little old man with severe Alzheimer’s. I’ve had this thing map the house over 20 times and yet again, it forgets. You’re back to restoring it and instead it just erases it and doesn’t work. So, you have to do it again. Start all over again from the beginning. Redo each area, redo each schedule (as it doesn’t know to self empty when it’s full). Whoever is in this department should be fired and they should start over again. Look at your competitors. Somehow they get to do it right. Perhaps consider hiring one of their people, doesn’t even have to be a good programmer on their side to beat this junk.

Easy and convenient especially if you work a ton of hours.

much better than the 930 series i bought about year ago

I had a roomba previous to this one and i can say that i would never go back to roomba, better cleaning system and mops at the same time, cleans perfectly. Ive had it for a year and i have had no issues with it.

I'd give it a 5, but it is actually too smart... we have a Golden Retriever that sheds large clumps of hair... this vacuum sees those clumps and goes around them, which is super annoying because now I have to "prep" the house before it will vacuum the entire floor. Wondering if I would have gotten the AIVI with the camera if it would have "learned" that it could suck those up???

It's working great till now, I liked the future of selecting area map from app where to clean as more messy in mud room (kid walks with shoes after playing) and as usual in kitchen. Almost alternate days we are using. Observed one time that, it went for charging after 20-30 mins of cleaning though didn't use for two days. I have to select again the area and start. And also observed that, if any obstruction to near charging station, it says wheel struck suggested to remove any hair/clog on left wheel. After moving the object away near charging station it returned back, took lot more time to figure what the problem is as not seen any hair on wheels. Should have shown clear message instead of regular message this would confuse, thought to return and order new one or other brand. Only suggestion is show proper messages on app instead of general messages.

Excellent cleaning job and very effective. However this was hard to connect

Works great, kept my floors clean. Recommend, works better then my old one

Writing after 15 months of purchase. The vacuum cleaner is good only for the first few months. Its map was erratic. Didn't scan the whole house even after months. It would consistently fail to dock itself as the homing beacon was not strong enough. The self cleaning module was pathetic as most of the dust would still be in the bin. One morning, the vacuum cleaner stopped suction and dust would just be spread all over the house and vacuum cleaner would run for hours until its battery would die.

It does a good job cleaning but doesn’t always empty the dust bin

This vacuum has been a game changer in my house hold! It does an amazing job sweeping both my 1st and 2nd story but I wish the mop feature worked a bit better, maybe there's some settings I need to fiddle with on the app. If I could get the mop working how I feel like it should be, I'd definitely give this a 5. I have loved not having to sweep the house anymore on my own.

Great Machine, easy to use right out of the box. Such a time saver for me.

Very disappointed. For being a $700 vacuum I assumed it’ll do efficient straight lines. It maps out well and navigated well. But it just randomly cleans. It’ll eventually clean the area once it gets done with others. The mopping feature is kinda trash. It gently “wipes” the floor. To get it start was hard to I thought I had a defective robot. You have to fill the tank halfway. In order to just vacuum you have detach the mop attachment. Which leaves the back looking like it’s missing a piece or broken.the self empty is extremely loud. Don’t recommend You want a cheaper better vacuum. Get the shark IQ XL self Empty. Way quieter/ efficiently cleans in straight lines doing one room at a time. The self empty is the noise level of a normal vacuum. Did I mention it’s quiet? Sometimes I think it’s stuck because I don’t hear anything!

Works great and cleans good. the only issue is with nooks and corners.

Good product if you need the auto empty bin. But I returned mine since it doesn't map more than two floors, can't disable the auto empty feature and can't modify the map to add a room (have to remap the whole house). Again overall a decent product but at this price it is hard to accept any compromises.

I got the vacuum during the sale for $450, so it was a great deal for what you get. It was It does a great job vacuuming once you have the mapping done. There are issues with the 3D sensor that prevent it from working at certain parts of my home. The set up was relatively simple, but I had experienced some errors during the process that forced me to restart.

It sucks... in a good way which mean it does what it’s supposed too