Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$134.97
Save $65.02
The comparable value is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 4777 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 4,777 reviews
  • Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Since I’ve added more and more devices with Bluetooth capable my last router was just overwhelmed. But with this product, everything has been working with absolutely no problem whatsoever. I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Product!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product!!!! It does exaclty what it is supposed to do and i don't miss a beat with wifi service in and around my home!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staying Connected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having really bad wifi connection issues while working from home and since then no problems with the bandwidth. Really happy with our purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does not play nice with Xbox

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the app how easy it was. My Xbox could not connect to the 5ghz. I had to connect via the 2.4ghz and it would not always stay connected. I couldnt hard wire becasue the main router was in another room. I searched everywhere for a fix and nothing worked.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi MarkL, thank you for providing feedback regarding your experience with the eero 6 system. I am sorry to hear that you’ve been having connectivity problems. Since your device keeps switching between bands, I would suggest turning off the Client Steering option in the eero app and then observing your device’s behavior. To turn off Client Steering, open the eero app, go to the Settings tab, select Network settings, select Client Steering, toggle the Client steering option off. If this doesn’t resolve your issue, call eero customer service at (877) 659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    Router

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is doing the hob it was bought for. Only the internet service will bother it if it is not good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Problems from Day 1

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a year and decided to chuck it. Problems since day 1. Should have returned it. Stuck it out because I thought it might have been my service issues but it’s the device. Would drop off and I had to restart the modem and the device to get reconnected. Been happening every day for last few days so I got a TP-Link Wi-Fi router to replace them. Unlike the Eero, that has been easy to set-up and speed is great!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy one. Yesterday...

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to install, works flawlessly in my 1100 square foot ranch. I had a LinkSys smart router the past few years and it worked okay, but there were some dead spots even in my small brick ranch home. This solved those issues immediately. I get 500 mb/sec speeds consistently throughout my home and even out into the yard (1/2 acre lot). Def a good buy!! Love BestBuy and all their products / services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Wi-Fi

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally! Wi-Fi that doesn't drop out. Been having consistent loss of connection issues with my Sparklight modem /router while using my tablet. Installation of eero eliminated that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero extender

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since we are not tech smart we called eero company snd i received help registering them . Very thoughtful and patient staff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works better than expected

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to my Xfinity system after having connectivity issues and it solved all of my issues. Works well and set up was fairly easy. I have a 4,500 square foot house and now have full coverage but I wish the signal strength was a little better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My router broke so I have to replace it on the same day. Checked best buy’s website and I saw this but it was not on their shelves so I have to ask the staff if it’s available. Good thing they still have one left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good very good I do recommend this to anyone It cove all my house especially my basement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it needed a little more for my basement computer wifi and this did it. The person that helped us at best buy was such a great help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wifi

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and easy to set up !!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it instantly made my connection better loved my friends recommendation! Huge upgrade to my previous router-

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too shabby

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up easily. I was hoping for a bit more distance between them, but they definitely extended my WiFi to the ends of my house, as well as to the basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Mesh!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This "mesh" type router has solved all of our connection issues in our home. All devices can now connect seamlessly anywhere. We like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works OK

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not getting the Wi-Fi in my detached garage well, but it goes through two brick walls to get there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best WiFi

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had no issues with internet coverage in our house since this purchase. We have so many things that run in WiFi including light bulbs. Would highly recommend for any house hold. We have metal roof and have no issues anymore

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Satellite units require LINE OF SIGHT to work

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $199 for this system that was recommended by both Best Buy rep and the Spectrum tech. Well its a piece of crap as far as the satellite units being able to give you a signal more than 60mb/sec. These have to be line of sight for them to work to something that approximates the main unit. I'm in my office 30 feet around the corner of the house and had to move the main unit in because of the EXTREMELY low speed. Apparently their signal cannot travel through 2 walls that only had drywall. Once again I didn't listen to my gut and bought an Amazon mfg product rather than a reliable company that's been doing this for awhile.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi DanoMano7. Thank you for providing feedback about your experience with the eero 6 system. I'm sorry to hear that the speeds failed to meet your expectations. For the best experience, wireless eeros should be no more than 50 feet apart from another eero. Depending on your home, this can vary. Strategically placing your eeros is the single most important step you can take to ensure your system provides fast, reliable WiFi to every room in your home. Here are some tips to follow: 1. Place eeros where they can talk to each other. 2. Place eeros on a hard, flat surface. 3. Keep your eeros out in the open. 4. Whenever possible, aim for direct line of sight between eeros. The fewer the walls between your eeros, the better. If this information doesn’t resolve your issue, call eero customer service at (877) 659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day! AmazonDevices