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Customer reviews

Rating 4.6 out of 5 stars with 4779 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 4,779 reviews
  • Rated 5 out of 5 stars

    Eero 6

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect router metch. It was very simple to setup and you can control every by your phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Setup was a little more difficult than I would have thought, but not bad at all. Solved the connectivity issue in our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charter tech recommended this to us.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly efficient. What a difference in our wifi speed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for puchase has improved my WIFI so much better than just a modem and router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good, i would recommend it to someone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    eero good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an existing erro system. Was looking for previously purchased set of 3 eero's which were routers. This worked but still needed another router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EERO PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choose - next visit to BB must thank sales associate for recommendation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whole house!?!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues trying to connect the system in my cellar area. Little disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we used them but then found out we really did not need them changed wifi service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still great coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still great coverage in a difficult building. Mesh rules.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up, I no longer have weak Wi-Fi signal at my location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has made the coverage of WiFi so much more reliable throughout the entire house and yard

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eero Dual Band 3 Pack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product as it was recommended by a Best Buy associate. I couldn't get a total tech installation for almost two weeks due to employee cut backs. I did the install myself using the app and it was fairly easy. Unfortunately I don't see much of an improvement in signal around my house over my normal router.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worked better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. Provided full coverage of 6000 sqft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great quality and range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality and very relible connection. i haven't hadany problem with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Overhaul

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trevon was fabulous. He not only installed bout Eero but figured out another problem and solved it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with eero.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Wi-Fi provider's equipment was not adequate so we replaced it with eero Mesh. We are pleased so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrated with product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It made our internet coverage worse. Our internet kept going out every minute or two. Very frustrating.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi AlfredN. Thank you for providing feedback about your experience with the eero 6 system. I’m sorry to hear about your signal drops. Soft resetting your gateway eero (the one connected to your modem) can be a useful troubleshooting step. To soft reset your eero: Hold the reset button until its LED flashes yellow (approximately 7 seconds). Once it flashes yellow, release it. As the eero boots up, the LED will flash white, then blue, and then return to solid white. Once the LED is solid white, you should be able to see your eero is back online in the eero app. If you still experience connection drops, take note of the time of the drop and reach out to customer service so that they can troubleshoot further. They can be reached at (877) 659-2347. I hope this helps. Have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    Works great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Provides excellent coverage throughout the house. Highly recommend it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh system is the bomb!! Works good and easy setup.

    I would recommend this to a friend