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Customer reviews

Rating 4.6 out of 5 stars with 4781 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 4,781 reviews
  • Rated 4 out of 5 stars

    Positive outcome to shopping experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, good coverage. Salesman great advice.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pretty easy to set up and eliminate the dead spots at my home. But once i had issues it was difficult to get resolution.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pods extended our WiFi but couldn’t reach the whole house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great help from the staff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your staff was very helpful and took the Tim eco listen to my needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eero 6 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how to rate. I went from eero 5 to eero 6. It seems to be kind of a smoke and mirrors thing. Still have issues with buffering. I'm giving it an average rating because I am giving the product some time to prove that my purchase was the right one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mesh WiFi seems to allow greater access throughout the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice coverage around the house which is approx 2800 sqft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item gives the extra wifi boost i needed in my house for everyone to have wifi in their rooms.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow Speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kept spiking high ping constantly and was very inconsistent with download speed

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Francescob. Thank you for your feedback on the eero 6 system. I am sorry to hear of the performance issues you were experiencing. Here are some troubleshooting steps that may remedy your issue: 1. The first thing you’ll want to do is figure out whether you’re experiencing slow behavior on multiple devices. If it’s only on one device, simply turn your device’s WiFi off and on again. If that doesn’t work, try rebooting the device. 2. Try power cycling your eeros by unplugging the power cable from the back of your eero, waiting 30 seconds, and plugging it back in. This step can sometimes fix connectivity issues. 3. Unplug the power cable from your modem, wait 30 seconds, then plug it back in. If this information doesn’t resolve your issue, call eero customer service at (877) 659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day! AmazonDevices

  • Rated 3 out of 5 stars

    Fine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be that my home isn't big enough to really benefit from the mesh, but my devices wouldn't always choose the node with the best signal when a choice needed to be made.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Eero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy installation and have had good coverage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fed up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this if you want to stream Paramount Plus. It worked for almost 2 months and then just quit and you have to spend $100 for a year to be able to turn off ad blocker.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Eero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it's fast sometimes it's slow. No in-between

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Limited wifi from inside the home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh system works great inside the home but very little signal outside to support camera monitoring/security services. You'll need a more robust mesh system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Man cave streamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up. Extended our Wi-Fi to twice as far. We now are able to stream to man cave.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very disappointed.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cable guy recommended this but it works worst than what I previously. My wifi is hit or miss now even if youre sitting next to it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well enough. Have issues with them connecting to the different hubs as I move around the house which is disappointing. Overall decent for the price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Network speed improved drastically with this router.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed with eero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience with eero in past but this went less smoothly. Attempted to replace older eero pro with new eero pro 6. Eero offers “easy” change out feature to update/replace your old gateway and satellites with new versions which did not go well. App did not work for setup well and from looks of number of you tube listings on this mine was not the first. Had to delete old network and setup from scratch. Also having issues w dropped internet that is brief and never a problem with old eero. Updates and reset have had no effect. Speeds are no faster than older eero setup.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increased my wifi but a little less than expected.

    I would recommend this to a friend