Customer Ratings & Reviews

Very easy to stall. Helps keep the whole house connected

I love my eero! I recommend to my friends & family.

Incredible speed and coverage throughout the house!

Works wonderful absolutely fixed our Wi-Fi problem

Bought this item cuz Cox said I needed a new router. But, I ‘be had to restart the router almost on a daily basis! Tried texting geek squad but no response

Works Great, no problems to date. Would Recommend.

If I would of know it wasn’t or can’t be used with my garage door app I would’ve not got it :(

Does not deliver the speed one would expect for the price. But less expensive than the Pro model. If I hadn’t surpassed my return period, I would definitely take back. Not worth $299

This has been a great addition to cover the ring cameras. Although Eero help said we should combine our current Wi-Fi with their network, we opted to keep our original Wi-Fi account and have a second just dedicated to the camera system, just to make sure it received enough of a signal to operate without any issues.

The Wi-Fi is still dropping off, I’ll have to change location to see if it works better. I think I need the three units to get better coverage.

Very difficult to set up. Once I set it up it had a difficult time pairing or meshing between the access points. Maybe it was just a bad unit.

It works but i needed a tri band not a dual. Was disappointed it didnt improve my wifi connection like i hoped.

My provider doesn’t have a modem only a LAN connection to the POE box for 4G LTE broadband. I used a Nighthawk router for years with my provider but this mesh will not stay connected to the ISP and had to be force connected by customer service right out of the box. After customer service manually connected and updates completed the device disconnected and would not stay connected after the updates.

Helped boost my wifi signal but not to the level I hoped. Still had to hardwire my 86" TV directly to the ethernet port to avoid buffering and freezing.

This particular product appears to be an older model. I will look into a later model.

sorry din't used them brought back to store which that I tried

Absolute worst router we’ve ever had. Easy to setup so that was nice. BUT after having it for a while and trying to fine tune it to our needs, it’s impossible!!! The Eero doesn’t give you the capabilities to pick which channel you want which devices to be connected to. In comparison, it’s like going from the customization capabilities of an Android and getting an iPhone. It’s just too basic.

Had to return them, they would not recognize my Canon Pixma Pro-100 and their technical department confirmed it wouldn’t connect due to the built in security.

Customer service was phenomenal. The team was very knowledgeable and professional. However most of my devices had issues connecting so i had to keep activating legacy mode.

It’s okay. Nothing special. Connection gets spotty from time to time unfortunately