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Customer reviews

Rating 4.6 out of 5 stars with 4781 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 4,781 reviews
  • Rated 3 out of 5 stars

    not enough wifi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish there was 3 of them. needed 3 to fill my house

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dual-Band Mesh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, has not made a big difference. Thought we would notice a BIG difference.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    so-so product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues with the cell phones getting signals.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TRASH. Do not buy before reading this review.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Wifi system is absolute TRASH. It worked fine for about 6 months but now (possibly due to an update) the client steering is terrible. It will randomly connect my desktop computer (that never moves) to the router on the other side of my house instead of the one sitting right next to me. All devices say they have perfect connection to the base unit so there is no issues there. If you wanna have frustratingly slow speeds & dropped connections at random, by all means, buy this system.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Necessary

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure if it’s working or worth it since I’m still having issues

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Issues with apple products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a rural area that doesn’t necessitate the 6 system but was told it’s good. Works fine streaming on tv only for some reason, my apple products have issues with it. Internet usage on apple devices is soo slow we keep getting timed out even when it is the only device using internet. Have to use cell phone hotspot for these.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung TV issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for everything but my Samsung Smart TV. 50% of the time the TV won't latch onto the wireless network unless I force it to rediscover the network. Occasionally it takes multiple attempts. Finally just ran an Ethernet cable to the TV. It did resolve the VoWifi issue my wife was having with her iPhone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult To Set Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Item Did Not Work For Me my Internet Stop Working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an apple airport router last and it was getting old so I replaced it with this. Very dissatisfied it is running slower now than ever. Plan on returning this item. Also had trouble getting items around the house to connect up with this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eero wifi!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi drops constantly. In the middle of a program i get Wheel Spin.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is good. Sales representative was very helpful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this set up of wifi router because i have a huge problem trying to get wifi to my back yard and this package its beautiful and simple to use just plug and play

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to see rather or not it’s really making my internet speed faster.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not worked with Spectrum modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not worked with Spectrum modem Had to return and get Google

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Suffering with buffering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation of this product did NOT solve my buffering problem

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Some improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet much better but still dropping way too much

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a stand alone home wifi network!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well enough but one huge issue. If your ISP service goes down you cannot manage your network since everything does through their server. Worse - if you power off and on without a active internet connection your entire home network will fail. So if you lose power then come back but your ISP is still offline, you cannot restart your home network.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello SamB! Thank you for the feedback on the Eero 6 system. If your ISP network goes down, you can use eero Internet Backup, which is available for all eero Plus subscribers and select ISP and Ring Protect Pro customers. To use this feature, check that you have the latest version of the eero app (v6.25.1) by navigating to Settings > Troubleshooting > About from the eero mobile application. eero Internet Backup allows you to set up a nearby mobile hotspot or Wi-Fi network as a backup when your wired internet goes down. Once enabled, eero Internet Backup will look for and connect to the available and compatible backup source you’ve set, keeping you online to focus on what matters most. If you have additional questions, I recommend calling eero customer service at 877-659-2347. They're available Monday–Sunday 6:00 am – 8:00 pm PT. Hope this helps, have a great day! AmazonDevices

  • Rated 2 out of 5 stars

    Bad after first six months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked great for about 6 months. However, they have been a pain since. They are no longer “seamless”, and the connection is spotty even at close ranges to the routers. I have attempted to resolve the issues with their suggested solutions, but the problems weren’t fixed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Internet & WiFi wows

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to sync with router. Issues with losing WiFi.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not play well with others

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many others during the pandemic, I purchased this to increase my internet service while working from home. Did it do that? Yes. But to the detriment of my smart home. My appliances are sporadically serviced by my network. My smart plugs have lost service as well.

    No, I would not recommend this to a friend