Customer Ratings & Reviews
- Model:
- M110311
- SKU:
- 11396780
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.6 out of 5 stars
to a friend
Works Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Dead spots no longer exist in my home with this mesh system.
I would recommend this to a friendNot satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont feel it really works the way it should.....
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, MaryannT. I'm sorry to hear about the issue you are having with your Eero 6 3-pack. If you have performance issues with the mesh system I recommend power cycling. You can power cycle the system by unplugging the power cable from the back of your eero, waiting 30 seconds, and plugging it back in. This step can sometimes fix connectivity issues. The eero’s LED will turn solid white, then be flashing white while booting up. It takes about a minute to start up and begin broadcasting. You’ll know when the cycle completes because the eero’s LED will go solid white again. I also recommend going into the Eero app and ensuring all devices have a strong connection to one another and placing them where the connection is the strongest. If this information does not resolve your issue, please reach out directly to eero customer support at (877) 659-2347. Thank you and have a great day!
Easy but Awful
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly easy set up but 3 months in and signal constantly drops. Tried to call and their support is awful. Would not recommend unless you barely use your internet.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi BryanS. Thank you for your feedback on the eero 6 system. I’m sorry to hear about your signal drops. Soft resetting your gateway eero (the one connected to your modem) can be a useful troubleshooting step. To soft reset your eero: Hold the reset button until its LED flashes yellow (approximately 7 seconds). Once it flashes yellow, release it. As the eero boots up, the LED will flash white, then blue, and then return to solid white. Once the LED is solid white, you should be able to see your eero is back online in the eero app. If you still experience connection drops, take note of the time of the drop and reach out to customer service so that they can troubleshoot further. They can be reached at (877) 659-2347. I hope this helps. Have a great day!
Terrible Speeds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for coverage of your 5,000 sq foot home, this may be the way to go. For fast speeds, look for a singular router
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Blake, thank you for providing feedback regarding your experience with the eero 6 system. I am sorry to hear about the speed issues you’re having. The eero 6 3-pack supports speeds up to 500 Mbps. Here are some tips that may help: 1. Place eeros where they can talk to each other. 2. Place eeros on a hard, flat surface. 3. Keep your eeros out in the open. 4. Whenever possible, aim for direct line of sight between eeros. The fewer the walls between your eeros, the better. If this information doesn’t resolve your issue, call eero customer service at (877)659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day!
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t recommend. Constant connectivity issues. Not worth the price
No, I would not recommend this to a friendMy disappointment with Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 65 inch 8K has been a big disappointment. Stuck with 2016 Samsung software. Recently found out that it is not compatible with MLB network. Picture freezes etc
No, I would not recommend this to a friendNo desk top app, must be used on a smart phone.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to upgrade my home system. The young sales man said this was the best. What he did not mention is that you must set it up on a smart phone, no desktop application. I wish he a said you must use your phone, I would have not bought it. The last thing I need is yet another app to remember the login and ID. It might be a great product, it never got installed. If you are a smart phone only person this is for you, those of us that want to just set it and forget it, this is not for you.
No, I would not recommend this to a friendEXCELLENT HARDWRE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.FAR SUPERIOR TO MY OLD ROUTER. LOW PROFILE AND VERY GOOD CONNECTIVITY.
I would recommend this to a friendWould not recommend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these and I couldn't get either to work with COX cable internet - would not recommend.
No, I would not recommend this to a friendExtended internet signal
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these to help with our internet signal! Works great so far!
I would recommend this to a friendDoes NOT work with AT&T wireless cable box.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It won't work with my wireless cable boxes, the guy on the support line said not very many ppl have cable anymore. REALLY??? Said he had to create a 'bridge' and I still have to use the AT&T modem. Grrr. Then I wake up this morning, the lights are red and the app says Offline. Ran the troubleshooter, no problems found. Called at 8:30 eastern, (website says open at 5:00 pacific). Recording says they open at 6:00. I dont have the time or patience for something that doesn't even do half of what I bought it for. It's going back.
No, I would not recommend this to a friendInternet router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! 3600 sq ft house. 3 points of access. Works as expected.
I would recommend this to a friendNo difference
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not seen any difference from my previous internet use inhouse.
No, I would not recommend this to a friendExtenders for internet in house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure this is helping much. My house is 22 Sq feet. This is suppose to help with house that I’d 5000 square feet. A little overstated I think.
No, I would not recommend this to a friendRouter
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with router. Poor reception throughout the house. Tried adding additional pods with no change
No, I would not recommend this to a friendDoesn’t increase your internet speed that much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally bought google mesh but didn’t notice a huge increase of internet strength and many people said the eero was much better. They’re ok but I would have rather stayed with google. At least with google it told me where to place my hubs to try and get better speed and liked I could broadcast to the other rooms. Don’t see much difference in internet speed in one over the other
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had expectations of more wifi availability but that never existed. Still have it hooked up but should take down and theow away
No, I would not recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding item and great customer service I love this item
I would recommend this to a friendUpdated old school building
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work really well in our 100 year old church school building.
I would recommend this to a friendLacks USB port on other 2 points
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have option of ethernet port for all 3. The option of 2 ethernet ports are available only on one unit the other 2 do not have that option. I had to end up purchasing Google - Wifi - Mesh Router (AC1200) - 3 pack which works great for my situation to have 2 DVR's in separate rooms Connected to Wi-Fi. I did not want to run ethernet cables through my walls for the 2nd DVR in the living room whole DVR in bdrm connects via ethernet.
No, I would not recommend this to a friend