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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4775 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 4,775 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the quality of this product. It does everything that it was advertised to do. It's very easy to set and has worked flawlessly. Great value for price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Wireless Reception Extension

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Easy to understand instructions and user friendly for set up. Once you set it up, it does exactly what it is designed to do and has great reception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, easy to setup, it has worked flawlessly right from the beginning. Great relief to what I had before, no buffering or loss of signal! I would purchase it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great wifi mesh

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my moms home, the house had an issue with the modem being on the second floor so signal would be week on the bottom floor and in the kitchen, installed these and haven't had an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST VALUE MESH

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WISH I KNEW ABOUT THESE SOONER! Routers are now a blast from the past! This helped extend and utilize our high speed Wi-Fi in a 5,000 square feet household!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi for home with THICK walls

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and set this WiFi Mesh system for a friend and it works great for her Alexa based home. Seemed easy to run and setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for moderate speeds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple plug and play setup. Units seem to communicate well with each other, and connection is immediate when you wake up any device. I ended up exchanging them for something more powerful because they only handle up to 500 Mbps and I have 1 Gig service; if they’d increase the power I would stick with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Descent router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product that has done well so far, but the initial setup without a cell phone connection or previous router is near impossible.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi MichaelB. Thank you for reaching out about your experience with the eero 6 system. Thank you for providing feedback about your experience with the eero 6 system. I’m sorry to hear that you had issues during the setup process. An iOS or Android device with an active data connection is required for the setup process. If you don’t have cell data service where you live, please take the following extra steps when setting up your eeros: 1. Rather than plugging your gateway eero into your modem, plug it into your existing router during setup. This way, you can use your current WiFi network to complete the setup and switch over to your eero network once setup is complete. 2. If you have a standalone modem and router, you can remove the router once your eero network is up and running. Simply unplug the eero from your router, power cycle your modem, and then plug your eero directly into the modem. When power cycling your modem, please be sure to wait until your modem is fully powered back on before plugging your eero into it. Depending on the modem, this may take up to 3–5 minutes. After you plug your eero into your modem, you’ll no longer need your old router. 3. If you have a modem/router combo device, you can put that device in bridge mode for optimal network performance. If you need any assistance during the setup process, please reach out directly to eero customer support at (877) 659-2347. Have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great have television outside and a detached Casita and the internet speed is fast and consistent. We use YouTube TV and it's all streaming and have zero issues with spinning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Wi-Fi router I’ve ever owned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best Wi-Fi router I’ve ever had. Seamless connection throughout my entire home. When streaming movies, there’s no more of that aggravating buffering which makes it more than worth buying for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what i needed for my garage setup. The setup process was quick and easy and i even made my brother buy it for his place. Gret buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tons of coverage and takes up little desk space

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of use to setup thru your phone. Basically just download the eero app and you set it up the name and wifi. The app guides you to setup the 2nd extender/booster and the wifi is very consistent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a game changer! With two people working from home and a gamer it has eliminated buffering and disruption.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup in minutes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A BIG improvement over my previous wifi 5 mesh internet system from LinkSys. This was so much easier to use and integrate with existing Amazon products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an old Netgear router that I replaced with these two EEROs. They work great and gave our condo full coverage. Easy to install and we’re very reasonably priced. Would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having trouble with our TV buffing and freezing. Best Buy staff recommended Eero & it is the best! No more problems watching our favorite shows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic router

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never any problems except once it thought a website was bad and blocked it. It was easy to unblock with the app on my phone. Very easy to set up.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were easy to set up, and app is very user friendly. Been using for a few weeks and haven’t had any issues. Nice price for a medium range mesh system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eero 6 is an excellent solution to home Wi-Fi problems. Easy to setup, the support team is excellent, and cost effective. I highly recommend the eero 6 to anyone who has spotty Wi-Fi in their home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to setup. I did a ton of research on which mesh system to go with and this one checked all the boxes for me. It was easy to setup and took Max 20 minutes. The app is a great feature to manage the whole system.

    I would recommend this to a friend