Customer Ratings & Reviews

Not a fan of this at all. Very surprised with how it works and gave me Less speed than my actual router . Very dissatisfied and disappointed with this . I received a max of 220 MB right next to my router and it went all the way down to 35 right near a cradle point

Don’t waste your $$$$. WiFi 6 is supposed to be the big dog on the block, Not so. It connected easily however my 4 ring cameras would not connect, after several hours on the phone with Ring and multiple resets still nothing! Went back to my cable provided router and poof everything was right again! Not sue how these Amazon companies of Eero and Ring don’t work together. I’ll be returning eero today!!!

It's extremely easy to set up. I downloaded the app, followed the directions, and within 15 minutes I had internet throughout my home. I have Cox internet, with an Arris modem, and the eero 6 package had no problems connecting to the internet. I've had other routers that struggled with talking to the Arris modem, but the eero 6 does not. It was awesome to connect to the internet on the first try during setup, without any additional resets/restarts. I also liked how the eero app has you name the eero network the same as your last network, so you don't have to change all of your devices' WIFI logins. I don't know why I didn't think of doing that before as I replaced different routers over the years, and I appreciated the eero app suggesting it. It really made the setup fantastically easy. Unlike my former Nighthawk router, the eero system does not broadcast separate 2.4 and 5 GHz networks. I am assuming that both frequencies are available, and the eero router automatically applies either depending on the device accessing it (a sort of 'Smart WiFi'). I say this because I have a doorbell camera and an indoor camera that both only work on the 2.4 GHz band, and they connected to the eero automatically. I've had other routers with 'Smart Wifi' that would not connect to either camera unless I forced the router to display a 2.4 network to connect the cameras to. Very awesome that the eero required no such manipulation. One heads up, the eero base station does not have a USB port for a hard drive. It does have a second ethernet port that you can either tie to a NAS with ethernet or connect to a powerline adapter for devices that don't have WiFi. I have an older audio/video receiver that isn't wireless capable, so I use a powerline adapter from the router to the receiver. If you need more ethernet connections, you are out of luck, unless perhaps if you were to buy a network switch. The satellites do not have any wired network connections. All they have is a power cord. My opinion about routers is you should never have to think about them. They should just work. For the last week I've been using the eero 6, that is exactly what I've experienced. The mesh system covers every square foot of my 2400 square foot home and even reaches the casita that my daughter lives in. It was extremely easy to set up, has not given me one single issue, and has supplied reliable, fast internet (never any issues with buffering). I really, really like this unit and feel that anyone looking for a simple system that is extremely capable would like the eero 6 AX1800. Overall I do give 5 stars to the eero, with the only shortcoming being the lack of additional ports on the base unit. Other than that, I have no complaints.

After a lot of hype from the techs at Best Buy and a lengthy 2 to 3 hour installation, we have not noticed any improvement on our devices. So disappointing.

This product is an absolute garbage. Would lose connectivity every 30 minutes. Please save yourself some time and money. I ended up returning it the next day. And yes, I did perform all the firmware upgrades.

Its good but my walls are too heavy that doest work

Bought this to extend the Wi-Fi throughout the house there has been some drop in Wi-Fi however, and the speeds do not seem to be as good as with the included gateway wifi.

If you are looking for coverage of your 5,000 sq foot home, this may be the way to go. For fast speeds, look for a singular router

I LOVE THE FACT THAT THERES THREE UNITS.WHERE THEY ARE PLACED IN MULTIPLE AREAS AND LEVELS OF THE HOUSE AND WORK AWESOME.

So far i an very disappointed with what i purchased as i cant get it to work as sold to me it should. Also i have tried to engage the geek squad and are unable to get an appointment.... despite calling multiple times and being on hold fo hours to make an appointment ... overall likely for me the lazt purchrs and engagement with best buy!!! ...... and for the record i had bought a one yr service arrangement with my last computer maintenance!!

I was recommended to utilize this product to strengthen my internet connection and it has been successful.

Works great allowing internet access to my entire home and streaming to a TV that previously had no signal

I dont feel it really works the way it should.....

This WiFi system would not connect to iPhones. I had Geek Squad out. It worked for 2 days & would no connect iPhones again. I returned item & replaced.

Functional but not enough range if your home is over 3000 sq feet.

Very difficult to set up and get all my devices to work with it. I had to sit on the phone for over an hour to get some help from someone from your team.

This product worked very nicely in giving us the additional functionality we needed.

Worked great at first but over the next couple of weeks the same problems of intermittent slow internet speeds continues. The wiring from the ISP exterior line to the house was replaced as was the cable modem. Again, worked fine for a day or two, but then it was back to the same problem. I've called Eeero tech support 3 times and spent several hours on the phone with people that were very nice but again, the problem seems to be fixed for a few hours at best then it begins again.

My Wifi has not improved even with this new system. I contacted the internet provider and they updated the router but still the signal is weak even with the system.

Did not work well. It kept interfering with the WI-FI signal. Had to reset it several times and kept knocking out my other devices where I had to reset all of them. The signal did not change a bit