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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4754 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 6 AX1800 Dual-Band Mesh Wi-Fi 6 System (2-pack)'s ease of use, Wi-Fi coverage, and speed. Many reviewers highlight the system's performance, range, and simple setup process. Some customers reported experiencing buffering issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 4,754 reviews
  • Rated 2 out of 5 stars

    Disappointed in performance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately added 5 eero 6 mesh devices to my home network and still had 20MB throughput. Replaced with 3 orbi devices after multiple issues and am now seeing 500-750MB throughput consistently.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Jury is still out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been trying to get this set up for awhile now. I have worked with my internet company and had no luck. I got the system connected just fine. But when it gets connected my internet goes out completely. The internet company has tried to fix the problem on their end but can't figure out why this is happening. So it's still not hooked up but looks really pretty sitting on my counter and in my gym!! :/

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was phenomenal. The team was very knowledgeable and professional. However most of my devices had issues connecting so i had to keep activating legacy mode.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't work well

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dual band mesh system didn't work properly in my house. I have two floors and I had difficulty wih my appliances connecting to the wi-fi

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, quick start guide needs improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Following instructions, setup was easy. However, the speed was super slow, and I had to call their support. Good news was their support was someone in the US, and excellent. Turned out the issue was I had the base and remote units too close together when starting up (<20'), which causes issues. It would be really nice if they could give you a heads-up in the instructions to avoid this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't Work with ISP Provided HW

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mesh system, but it didn't work with the modem/router setup we were provided by our ISP. Decided to purchase just a WiFi 6 router instead.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as advertised

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected to get the same bandwidth that I was getting with my Asus wifi router but even in the same area as the old router, my speeds a slower.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still lose wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seem to lose Wi-Fi signal to electronics that are close to the units from time to time. I expected no drops.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked good for a while but nothing ever last as long as you would think they should.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok But could be Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh system is ok but could be better. It could just be my wireless set up but I didn't find any difference between my current router and then adding these.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eero 6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed several eero systems before, this model disappointed me, easy to install as usual but pretty bad internet speed, range is ok but not great. I returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eero review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The signal strength is not any better than it was before I purchased it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Boost your Wi-Fi throughout your home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Wi-Fi 6 Mesh system boosted my Wi-Fi speeds throughout my entire home and I can now enjoy streaming movies without constant buffering. I have a large metal safe in my office which was blocking my Wi-Fi signal to the rest of the house and now I don't have to move the safe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range, Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Upgrade with a speed boost

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the world of work from home, remote everything, it’s nice to be able to upgrade to something faster and better. If you are still rocking an 802.11n or even worse 802.11g router, it is time for an upgrade. In the world of routers, the current Eero 6 features the 802.11ax spec in the form of the dual-band Eero 6 and tri-band Eero 6 Pro. The latest 802.11ax spec (now called Wifi 6 or Wifi AX) improves on the previous 802.11ac (known as Wifi 5) abilities by providing greater bandwidth, more simultaneous wifi use, and better range. In theory, even if your existing devices are not Wifi 6 capable, they will be able to utilize the greater bandwidth and better management of the frequencies to provide a better internet streaming experience. Currently, the Intel 10 gen processor-based computers and modern smartphones (iPhone 11, iPhone 12, Samsung S10, S20, Note 10) all support this new standard. In the Box: The dual-band Eero 6 comes with three matching power supplies, two matching Eero 6 mesh expander units, one Eero 6 mesh router (with ethernet ports), and an ethernet cable. The box comes with instructions that will help you set up the unit. Setup: The beauty of the Eero is the quick hassle-free setup. The experience does not change regardless of which version of the Eero you own. The initial setup does require you to use a phone or tablet to download the Eero app. The setup device should be connected to the internet for an email & phone number, as part of the setup requires you to activate your account. Once you have plugged in the main unit (the one with the ethernet ports) to the internet modem and given it power, the setup process can begin. It seems to use a combination of Wifi and Bluetooth to find the router to connect. Once you enter your serial number of the router, the setup is almost complete. Add your network name (SSID) and the passkey and you are done. Setting up the nodes can now be completed by following the on-screen information in the app on your phone. The Eero will update and maintain itself, with little for you to do. Eero does offer “upgrades”, as part of the setup process, particularly the Eero Secure and Secure+ features. By default, you are signed up for a free 30-day trial, but you can turn that off. Eero Secure at $30/yr is plenty for most people, keep track of your kid’s internet use, block ads and prevent them from going to naughty websites. For that, the price is worth it. The Eero Secure+ builds on features and provides a VPN, Password Manager, and an Antivirus for $99/yr. It must be noted that I am reviewing the three-pack, dual-band Wifi 6 device, which features only one of the routers with ethernet ports (doesn’t matter which one is LAN and which is WAN, it figures it out) that connects to the modem. The mesh expander routers only have a power input. The three-pack of the tri-band Eero 6 Pro, is larger and features the exact same router, and is agnostic to which router is connected to your modem. The dual-band has a difference in the design as the mesh expander units do not support a wired backhaul, however depending on the version you buy, you could technically create the feature by purchasing multiple dual-band Eero 6 router units. Performance: The Eero 6 dual-band Wifi Router is a must-have if you are looking to upgrade your service. Eero’s current generation of Wifi 6 devices includes the tri-band Eero 6 Pro, the dual-band Eero 6 (main unit), and Eero 6 Repeater units. The difference is in the performance achievable by the routers. The Eero 6 Pro obviously is going to be faster, and more capable as it supports a dedicated wireless backhaul frequency, and an optional wired backhaul to connect between the routers The 3-pack Eero 6 however is a dual-band and does not support the wired-backhaul (unless you buy multiple wired units). The inter-connections between the mesh units use the existing wifi signal to expand the wireless connectivity. This reduces the effective total speed capable to be used by the wireless units and limits speeds to 500 Mbps Now that does not sound like a whole lot, but it is more than enough for a vast majority of the people who are looking to improve their wifi connectivity and internet experience. For me, the biggest drawback to this dual-band Eero 6 unit is the expandability of the network. With only 1 spare ethernet port on the main router, you will require the use of a switch if you need a wired network for legacy devices. In general use, I find speeds quite good. Initial speed tests were a bit lackluster, but after 36 hours the system optimized itself and I found the speeds to be more than adequate. I have a 200 Mbps connection, far lower than the theoretical cap of 500 Mbps, and I was able to extend the range to let me stream movies while sipping cocktails by the pool without losing performance. The ability to easily expand my wifi connectivity to the pool by just placing the mesh wifi units wherever I deem convenient just makes this brilliant. The good news is that Eero devices are backwardly compatible, and my existing Wifi 5 (802.11ac) Eero plug-in extender was easily integrated into the Wifi 6 network, providing easy expandability. Neat Features: If you are like me and use smart home devices, this latest generation of the Eero 6 units features Zigbee protocol and can act as your smart home hub. You can expand your Zigbee device range by integrating the Eero 6 mesh routers. What uses Zigbee? Well, a whole lot of devices, from your Amazon Echo / Alexa, Philips Hue, Belkin Wemo, Samsung Smart Things, etc. Basically, if you use any smart home devices from locks to lights, the ability to extend the Zigbee protocol signal is brilliant, as now you can technically have amazon echo control your smart home devices from anywhere, just have to connect your Eero to your Amazon account. Pros: * Ease of setup - though requires a working cellphone with internet connectivity for SMS and email verification at the time of setup * Generally advertised speeds are achieved with ease, but the dual-band Eero 6 does take a performance hit for the wireless backhaul, still, 500 Mbps is more than enough for most people. If you are fortunate enough to be able to have gigabit internet service in your area, you should upgrade to the Eero 6 Pro. * Self-healing wifi network. * Backwardly compatible with previous generation Eero units available on the market Cons: * No wired or dedicated wireless backhaul for the mesh expander units unless you buy multiple router units, or just get the Eero 6 Pro. * Limited account controls in the app for monitoring kids without paying for the Eero Secure service ($30/yr). * Lag in switching from 5 GHz to 2.4 GHz and vice versa, it seems some devices hold on to the frequency and will not hop over to the 2.4 GHz band (which has a slower speed but signal travels a longer distance) when moving around as seamlessly, so a performance hit occurs. This will probably be fixed in a firmware update in the future.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better, who knows?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased The Eero 6 mesh system figuring it would enhance my signal strength (with my FIOS service) but do not see any perceptible difference.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Up and down WiFi signal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a few days and then WiFi signal would go in and out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Over priced - PRICE Match was not honored

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price match guarantee was not honored in BestBuy Brick Nj . The price in Amazon was different and I didn’t get the different

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    More Intrusive Than Anticipted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More intrusive than I anticipated. Makes it "unnecessarily" difficult to add devices to "your" wifi network.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Old house problems?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These may be great. We are still struggling to get the signal around our 2600 sq foot split level brick ranch. In the 1960s they didn't build houses for wifi.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wi-Fi

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a real good product, didn’t connect or stop glitching in Wi-Fi

    I would recommend this to a friend