Customer Ratings & Reviews

Internet much better but still dropping way too much

These worked great for about 6 months. However, they have been a pain since. They are no longer “seamless”, and the connection is spotty even at close ranges to the routers. I have attempted to resolve the issues with their suggested solutions, but the problems weren’t fixed.

Was not able to sync with router. Issues with losing WiFi.

Like many others during the pandemic, I purchased this to increase my internet service while working from home. Did it do that? Yes. But to the detriment of my smart home. My appliances are sporadically serviced by my network. My smart plugs have lost service as well.

The jury is still out. I’ve had to reboot my Echo devices and I lost service completely to my sunroom. I can’t believe that miss my Spectrum router.

I REALLY LIKE THE PRODUCT BUT ONLY THINGS I DONT LIKE THAY DONT HAVE ANY EXTENSTION ERRO DON'T HAVE ETHERNATE CONNECTION

I haven’t had any issues with loss of internet. I do not notice any speed changes, but I get better reception outside my home and garage as well.

It's extremely easy to set up. I downloaded the app, followed the directions, and within 15 minutes I had internet throughout my home. I have Cox internet, with an Arris modem, and the eero 6 package had no problems connecting to the internet. I've had other routers that struggled with talking to the Arris modem, but the eero 6 does not. It was awesome to connect to the internet on the first try during setup, without any additional resets/restarts. I also liked how the eero app has you name the eero network the same as your last network, so you don't have to change all of your devices' WIFI logins. I don't know why I didn't think of doing that before as I replaced different routers over the years, and I appreciated the eero app suggesting it. It really made the setup fantastically easy. Unlike my former Nighthawk router, the eero system does not broadcast separate 2.4 and 5 GHz networks. I am assuming that both frequencies are available, and the eero router automatically applies either depending on the device accessing it (a sort of 'Smart WiFi'). I say this because I have a doorbell camera and an indoor camera that both only work on the 2.4 GHz band, and they connected to the eero automatically. I've had other routers with 'Smart Wifi' that would not connect to either camera unless I forced the router to display a 2.4 network to connect the cameras to. Very awesome that the eero required no such manipulation. One heads up, the eero base station does not have a USB port for a hard drive. It does have a second ethernet port that you can either tie to a NAS with ethernet or connect to a powerline adapter for devices that don't have WiFi. I have an older audio/video receiver that isn't wireless capable, so I use a powerline adapter from the router to the receiver. If you need more ethernet connections, you are out of luck, unless perhaps if you were to buy a network switch. The satellites do not have any wired network connections. All they have is a power cord. My opinion about routers is you should never have to think about them. They should just work. For the last week I've been using the eero 6, that is exactly what I've experienced. The mesh system covers every square foot of my 2400 square foot home and even reaches the casita that my daughter lives in. It was extremely easy to set up, has not given me one single issue, and has supplied reliable, fast internet (never any issues with buffering). I really, really like this unit and feel that anyone looking for a simple system that is extremely capable would like the eero 6 AX1800. Overall I do give 5 stars to the eero, with the only shortcoming being the lack of additional ports on the base unit. Other than that, I have no complaints.

Sadly these extenders did nothing to improve my wifi.

Did not work with my home and sound system returned it

Not a fan of this at all. Very surprised with how it works and gave me Less speed than my actual router . Very dissatisfied and disappointed with this . I received a max of 220 MB right next to my router and it went all the way down to 35 right near a cradle point

Eero 6 Box contained 2 Pods that did not project a signal the full range of coverage as noted on the box. Coverage was listed at 3,000 Sq. Ft. My home on one level is 2890 Sq. Ft. In order to provide coverage from the Modem to the TV it was necessary to buy the next up model that contained 3 Pods. Price difference was well over $100.

Setupnwas great. Just imported my old Eero profile from my last eero system. Sadly this on only lasted 8 months. Last one only lasted 13.

Don’t waste your $$$$. WiFi 6 is supposed to be the big dog on the block, Not so. It connected easily however my 4 ring cameras would not connect, after several hours on the phone with Ring and multiple resets still nothing! Went back to my cable provided router and poof everything was right again! Not sue how these Amazon companies of Eero and Ring don’t work together. I’ll be returning eero today!!!

Didn’t keep more devices connected. Same devices kept disconnecting. Had to keep restarting Eeros

Very disappointed that at 13 months to the day that I bought my Euro, the main station is running really hot. Manufacturers warranty ends at 12 months..ughhh

This product is an absolute garbage. Would lose connectivity every 30 minutes. Please save yourself some time and money. I ended up returning it the next day. And yes, I did perform all the firmware upgrades.

Its good but my walls are too heavy that doest work

I LOVE THE FACT THAT THERES THREE UNITS.WHERE THEY ARE PLACED IN MULTIPLE AREAS AND LEVELS OF THE HOUSE AND WORK AWESOME.

After a lot of hype from the techs at Best Buy and a lengthy 2 to 3 hour installation, we have not noticed any improvement on our devices. So disappointing.