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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4753 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 6 AX1800 Dual-Band Mesh Wi-Fi 6 System (2-pack)'s ease of use, Wi-Fi coverage, and speed. Many reviewers highlight the system's performance, range, and simple setup process. Some customers reported experiencing buffering issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 4,753 reviews
  • Rated 1 out of 5 stars

    Disappointed too late

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will randomly switch the speed of our connection for no reason, but by the time we realized it was too late to return the product. You also can’t choose which devices are connected to which pod.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mesh - Still way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eero6 disappointed me with regards to Mesh, I was on call with Eero support to find out the best way to setup my satellite, but it dropped from 750 MBPS to 150 Mbps at the nearest node. i find a simple tP link wifi extender would do for a cheaper price to eliminate deadzones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Miserable product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally a pile of trash. AVOID. Seemed to solve our problems for about a week. Now internet totally unreliable. Can't get through a single Zoom call without interruption. Customer service is OK but truly, this is not a product you want in your house.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mad Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have called computer geeks and best buy representative and have not received a return call about re-installing this device from the previous installation on 26 July 2021 I believe and my brand new dishwasher is still not working properly it does not drain or dry my dishes. I'm mad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk - keep moving on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two devices within 5 feet and direct line of sight. One device wasn’t PC and I had dropped conference calls, stuttering video, and horrible bandwidth. Would not recommend- I returned it and picked up the Netgear 6e mesh - works like a charm.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't Perform

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No meaningful performance improvement. WiFi performance unchanged.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Probably works for some people, not me.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for me. My house is pretty big with some concrete walls between my router and some devices and even the nest could not get around them. I even had a clear line-of-site between the router and one extender and it would not lock in.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hard pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very reliable. Coverage drops. Couldn’t handle all our devices

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I need to bring it back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It not connecting to all three, i tried everything.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Careful with the eero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet connection is sometimes sporadic and slow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk - don't get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk!! won't connect to wifi and got stuck for more than 30mins trying to register the device. Called tech support and the guy wasn't very friendly either. Returned and replaced with the Google - Wifi - Mesh Router (AC1200), so much easier with no problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gateway eero did not work out of the box. Had to setup an old eero model as the gateway.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello WesleyP! I am sorry to hear that your gateway eero did not work out of the box. Here are the steps on adding a new gateway eero to your network: 1.Open the eero app. 2. Tap the blue plus icon on the top right. 3. Tap Add or Replace eero Devices. 4. Tap Replace eero Device. 5. Select which eero you want to replace. 6. Follow the setup instructions to complete the replacement. 7. Allow the new eero to boot up and come online. It may take up to 10 minutes for your eero network to come back online as your network assigns the new eero as the gateway (main eero). If you have already tried these steps and it is still not working, please reach out to eero customer support. They are available Monday–Sunday 6:00 am – 8:00 pm PT. You can reach them at 877-659-2347. Hope this helps and have a great day! AmazonDevices

  • Rated 1 out of 5 stars

    Not happy having to pay for parental control tool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought the system I did not realize until I opened the box and read the instructions. To have the parental control tool you have to purchase. This is a very expensive set this should be included as other non-expensive wi-fi systems are.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced, underperforms.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drops to 0 or 1 bar of signal on random devices right next to unit. The units themselves show internet speed of 900GB but nothing on the Wi-Fi network can surpass 120MB; I have 900MB service with 2.5GB router. Will try another brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Connection issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get hp printer setup on laptops and tablet. Some kind of connection conflict. Printer is on the network but cant be discovered on these devices.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Builder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned these. Simply do not work. The satellite units would not receive a signal from the base more than 30’ away

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a WIFI expander

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking to expand my current wifi, not add another. Then instructions told me to use same name and password as current WIFI which messed up everything and you couldn't figure out one network from the other.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Eero

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like this item because it did nothing for my internet. It still buffered and never stayed online properly. Got rid of it quickly!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible and disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to setup. But...units heat up and become very hot. Signal very weak and disconnects. I ended up buying a Google Mesh, best investment hands down. Sorry don't waste on a eero.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor product. I read the simple instructions. I could not get past the connection to router or tablet part. Does not work as it should.

    No, I would not recommend this to a friend