Customer Ratings & Reviews

Doesn’t work well if you have other items using a hub system.

Did not notice a difference in our internet speed. Would not recommend.

They don’t really extend the WiFi like I thought it would

Did not work, continued to crash 2-3 times a week.

Product overheats and stopped working. Not even 6 months old.

returned these due to hook up issues with wifi & router

These are great and completely cover all 3300 square feet of my home. Great price, easy to set up and my internet service is a lot faster and dependable. No more bulky boxes and tangled cords. Just plug in and enjoy!

If you have a big house or office and have lots of connected wi-fi devices, a mesh system is the way to go. Once expensive and difficult to set up -- and a bit flaky to boot -- mesh is now ready for prime time and there is perhaps no better example than this eero dual-band mesh wi-fi 6 system. A mesh system uses multiple nodes to improve wi-fi performance in the far flung corners of large or multi-story homes. Setup is a breeze using the always required smartphone app. It's a little odd in that you have to disconnect wi-fi and the cable modem to begin the setup up for the new system. So you must run with a cellular connection in the beginning. But once the first node is up and running, you can go back to wi-fi. Adding additional nodes is relatively fast and painless., following the step by step prompts of the app. It takes a few minutes for each one. Once that is done,, check settings and and install any firmware updates,which are almost aways required when you install a new hardware. Then check all your wi-fi devices to make sure they are connecting properly . I usually have a few that are dead and have to be restarted to work correctly. And this time was no different. Once that was complete, everything worked well. This eero 6 system, with 3 nodes, is designed for homes up to 5,000 square feet so was more than adequate for my humble 1500 square foot abode. A got a strong signal everywhere except for my leak detector under the sink. Lots of big bulky metal things get in the way of the signal in a kitchen. Some devices and apps, particularly those used for streaming services, seemed a bit faster with this new eero 6 system. It claims to be designed to work better in homes with multiple wi-fi devices. I have nearly 30 of them in my house (up to 75 are supported) and they did indeed seem to be running a bit more smoothly with eero 6. This system is dual-band (2.4 and 5 ghz) with download speeds of up to 500mbs. It supports one of the the newest wi-fi protocols, which used to be called AX (preceded by AC, N, G, etc) but is now simply called 6. Your devices must also be wi-fi 6 compatible to get the most out of this new protocol but wi-fi 6 is downwardly compatible with all the older standards. This does not support the latest and greatest wi-fi standard, 6E, which uses the new 6ghz frequencies. The biggest downside to this setup and some other mesh systems, compared a single wireless router, is you have almost no wired ethernet ports available. There is just one on the main node (beyond the one you need to connect to your cable modem) and none on the other nodes. If you require a wired connection, you better hope you cable modem has enough ethernet ports to handle the job. Also, be aware this system is dumbed down to a large degree compared to any good wi-fi router. There are no flashing lights to tell you want is going on in real time (well except for the one to tell you it is on) and app gives you zero control over any of the many obscure but essential settings the typical wi-fi router software offers. That makes trouble shooting and tweaking very difficult. This is pretty much a one size fits all system. It works on default settings or it doesn't. Another unfortunate decision made by the eero folks was to charge a hefty monthly fee for router based security. You will have to fork over $10 a month, or $100 a year for the complete package, which include Malwarebytes anti viru, a password manager and VPN, which is a nice extra. . A scaled-back version, that includes only "advanced security" (whatever that is) and an ad blocker, is $30 a year. Some competing wi-fi routers include lifetime anti-virus for free these days. You get a free 30 day trial of the bare bones security system with the eero 6, which automatically flips over to a paid subscription if you don't cancel it. Ugh. I dont know anyone who does not despise these subscription models. It is good for the company selling it but often a bad deal for consumers, at least in terms of your pocketbook. (eero is owned by Amazon). Fortunately, it IS optional so if you don't want to fork over the big bucks for these extra services, you don't have to. If you can get past these shortcomings, however, this eero 6 system works well and is pretty easy to setup. So if you have lots of wi-fi devices running in your home and/or have lots of floor space to cover, it is a good way to go.

If you own Apple product, at least for me, they did not work. And, eero Tech Support could not fix it. I do not blame their Tech a support but the produce designers.

This Eero 6 ax1800 and 2 extenders is supposed to replace my ac2300 with 1 extender. The setup of this unit was ridiculously simple, I didn't even turn off the broadband and still got all 3 units connected in no time. I wanted a second extender for the upstairs office in my 4000sf house because I feel having a dedicated connection would increase productivity. Being owned by Amazon, the eero has zigbee support, though it wouldn't download my list of connected devices from the Alexa app, I had to do each one separately. I have a Gig plan from Cox and was hoping to get at least 400Mbps with this 500Mbps system, sadly I can only report 270Mbps max within 10ft of the units when the router is connected at 883Mbps. Though, I can happily mention that even 40ft away from the nearest hub, I continue to get a strong signal with nearly the same speeds and that's true for the extenders as well. Amazon includes 1 month free of the security suite which might prove useful at the base rate of $2.99/mo, you may not even need separate security software for your devices. This is great for a stable, continuous speed, albeit, not fast. I pay for a gig, I should at least get half that on wifi, wifi6 even! I guess I'll just have to wait and see if future updates address this issue.

The eero 6 AX1800 is a wi-fi system for someone who wants a very simple wi-fi network. For anyone who wants to control their wi-fi network this router will not meet their needs. Even with the simple eero system configuration and set up I ran into several issues that may be problematic for someone who is not network savy. The overall coverage provided by the two satellite stations and the base unit is good. The plus side here is that due to coverage I am now able to get connectivity with the eero mesh set up where as before I had areas with no wireless connectivity from my existing router. The overall speed of eero system is difficult to determine which I explain below. The eero Wi-Fi system does not have any type of configurable Quality of Service – QOS which means you cannot control or limit the bandwidth being used by your kids playing games or streaming videos while you are trying to do your work in your home office. I think this is a major flaw in this system. Also, note that the main hub only has one available ethernet port for wired expansion and the satellites do not have any. This means everything has to be wireless or you need to purchase additional networking gear. The system does not support USB network drives. The app you use to control the eero system is very intuitive but it is only supported on phones and tablets, it is not supported on a laptop. Setup: Setting up the eero system is very quick but this can be misleading. You download the app and follow the specific directions given in the app. They recommend you use the existing SSID and password that you have in your existing router so that everything comes up working when you turn off the old unit and turn on the new one. I followed these directions and for the most part about 70% of my devices did in fact come up working. The misleading part of this is that the devices did not show up in the eero management app as being on the network. In other words, I had smart plugs working on the network but when I looked in the eero app they were not listed as being on the network. To get all my devices to show up in the app I had to go to each device and delete the old network configuration and add a new one even though both configurations where identical. When the device signed into the network the eero app recognized the device and added it to the program. Sorry to say that just power cycling or rebooting the devices had no effect, only reconfiguring the network settings worked. Reconfiguring phones, tablets and laptops aren’t that time consuming but all the small devices like smart plugs, security cameras and appliances can take some time and patience. I also had an interesting issue when the eero router decided that accessing my isp gateway was a security risk and started blocking my access. Nowhere in the app is there a listing of blocked sites nor did I find a way to unblock the access. Adding New Devices: Adding a new device was generally very simple but there were some devices that were very problematic. When I would add a new device the eero app would alert me that a new device joined the network. I would then open the app to name the new device and add a proper icon to the device. The app is very intuitive and it does show you what devices are connected to the router hub and satellites. Problems occurred when I tried to add devices like my vacuums that only supported the 2.4 ghz band. The eero router would attempt to add devices to the 5 ghz band and thus it constantly failed. After doing some searching I found an option hidden in the troubleshooting section that allows you to “Temporarily pause 5 Ghz”! Great idea to have this option but its too bad its buried in the troubleshooting section of the app. Coverage: I placed the base unit and two satellites strategically around my house to cover the most space. My overall coverage when I checked with a wi-fi analyzer on my phone was better than what I had with my old single router. Throughput Speed: This is very difficult to judge due to the lack of control and information you have with the eero router and app. My isp provides 500mb service to the gateway. The eero app verified that I was getting 500mb download from the gateway but I could never pull more than about 200 mb on my laptop or phone using Speed test. For this testing I was using a new Iphone 12 pro that supports wi-fi 6 and a standard laptop that did not support wi-fi 6. As I checked around the house the typical eero speed test was about 1/3rd less than my old router. I do not know if the eero router is limiting the download speed due to some type of internal configuration or if it is just that much slower. Also keep in mind that any devices connected via a satellite can be speed limited due to the connectivity between the main hub and the satellite.

Best purchase ever! I came to buy a different brand mesh router system & asked 1 of the workers for advice. I didn't know much about these just was going by price. I told him I wanted the best bang for the buck and he recommended the eero mesh system. I'm sooo happy that I asked questions and got this. It took me less than 10 minutes to set up ( was SUPER EASY) and our home wifi connection is FASTER than it has ever been! I even get a stong signal at the bottom of my driveway! The Eero app is also super easy to manage and monitor as well. Thank you vest Buy for recommending this!

After 4 days, this product has exceeded my expectations. Unfortunately for me, I had difficulty with the install because I replaced the Xfinity modem at the same time, and thus could not access the internet until the router was installed. The router installation requires internet access, apparently via my cell phone, but the cell signal at my house is weak and non-existent in the basement, where I was trying to activate the router. My tips are: 1) make sure you download the EERO app to your phone before you lose internet access (get rid of you modem/router). The router kept stopping at the registering phase, I guess because it would not or could not access the internet via my working modem until after it was registered. Ultimately I used a long ethernet cable to activate the router in the second floor of my house, where the cell signal was just strong enough (two bars) to get past the registration. Since then, it has been awesome. With my original Xfinity combination modem router, I could never connect to it on the second floor of my house and not really very well on the first floor. But with the EERO router, in the basement, before I even installed the other two units, I had excellent wifi on the second floor. it was worth the effort to install.

Easy to set up and use. I get great coverage inside and outside my home. I’m was not sure of what to purchase and was not even aware of the Mesh system. But after talking with a customer service representative they explained to me in English terms that I could understand what the difference between the one I was looking at and the Mesh system. Very happy with the Mesh system and the help I received from the associate.

r a long time, I had suffered from poor wifi reception throughout my house. The house is long, and the router, which had to be located at one end of the house. would not provide an acceptable signal at the other end. In addition, multiple wifi based security cameras created problems with a shared signal. With the eero mesh system, all those problems were eliminated. The entire house is covered with a strong signal, and all my devices perform as intended. The installation of the mesh system was remarkably simple, with the eero system doing most of the work.

I received the eero mesh network through the best buy tech insider network to test and give my unbiased opinion. Let's star with setup. The main unit and 2 sattelite units are included in the box, power cords for all 3, and an ethernet cable, as well as brief set up instructions. As is typical it says download the app first with most products today, then follow the app. They claim 10 minute setup of this. I'm pretty sure it didn't even take that for me. I plugged in the 2 sattelite units on my main floor where I wanted them, then the base unit where my cable modem service is in my basement. I set this up with the same settings as my old wifi unit and all my old stuff connected that was on the 2.4ghz network. that included my doorbell and thermostat and a few devices (ipad, kindles). I did need to re-connect my echo show, tv, and my phone to the network, but all went seamless. Initially I thought this was only putting out 2.4ghz, though it said dual band. I'm so used to having to work with 2 networks in my house for 2.4 and 5ghz, this only shows one only 1 network. Digging further I found this sends both and my devices choose what to connect. I always run my phones, tv, computers on the 5ghz if I can, and the devices I want on that are there. That works for me. Coverage appears to be as good as my old netgear nighthawk ac1900 that I had, my workhorse for the last 5 or better years that I've had it. I'm going to stick with this network for now because my wife's iphone 11pro (and all iphones for some reason, none of my other devices) had a deadspot in my dining room, now it does not, but we'll see if that has other deadspots. So far I have found none. My house is 3500sqft finished between 2 floors, around 4500 total if you include unfinished, so this should handle it since my old unit did. One thing that I lost, and I don't know why amazon did not do this with this system is a capability to add a hard drive by usb to the network to create a household back up. I have had that on my last 2 netgear routers. Linksys even has this feature. I'm the only one in the house that used it for sharing files, and only rarely, that's why I'm ok with switching for now, but that is something that I think was handy so I could get files instantly at any of my computers. Overall, with as easy and seamless as this went, 5 stars. A good price point for this one.

My home is approximately 3,000 Sq Feet, it is entirely concrete block treated with special insulating foam injected into the blocks for added insulation, sound deadening, and the home is designed in a U shaped with a swimming pool in the U. Getting a decent and consistent Wi-Fi signal from 1 end to the other has been barely acceptable until installation of the Eero Mesh system. I now have a strong consistent signal, my Wi-Fi problems are no more. In a nut shell, Eero has produced an outstanding product in it's Mesh 6 system (3 pack) comprised of an aesthetically designed minimal size router and 2 aesthetically designed Wi-Fi Signal Extenders. INSTALLATION: I thought that it would be cut and dried and expected to be up and running in 10 minutes; however, this was not the case. The complications were due to my having a single 3 way Modem router combo that provides high speed Internet, cable TV, and a telephone landline. I tried following directions via the provided Eero app, but installation was a no go. Exasperated, I phoned the Eero Tech support hotline and was immediately connected to tech rep that was not just knowledgeable, but patient, explained what had to be done, and stayed with me leading each time consuming procedure. I have numerous electronic devices to include indoor and outdoor cameras, electronic locks, 4 computers ( 2 Apple Mac, 1 Dell 1 Asus, 3 iPads, 2 Alexa and 2 Google hubs, 2 Homepods, all controlling lights, speakers and appliances. You get the idea. I mention this because the tech support provided by Eero ranks as 1 of the best experiences I have ever received. If for no other reason than fear of installing the Eeero mesh 6 Wi-Fi system, the Eero tech support service makes this a none issue. If fear of reliability is a concern, my experience with their service staff should eliminate that concern. Eero is a top notch tech company with an extraordinary tech staff to provide superior customer service. I unhesitatingly recommend their Wi-Fi 6 dual band Mesh system. Imagine, a great product and great tech support!

I'm using this system with Xfinity, and the setup requirements are different depending on your service provider and how your network is configured...or how you want it to be configured. Detailed instructions are available through the eero app or at eero.com. I chose to set my Xfinity Gateway to bridge mode so it would only function as a modem and not a router, but you do lose some ISP features. This is a “mesh” system that replaced my wireless gateway and 2 wireless access points. Unlike traditional wireless routes that can conflict with each other and other devices, these units work together to eliminate dead spaces and uneven signal strength. The installation is simple and easy, and is completed through an android or IOS app. Basically, you download the app, unplug your modem, and open the app and follow the instructions. I had the main unit and 2 satellite units set up in less than 5 minutes. My Wi-Fi speeds on my phones and laptop increased from 100+ Mbps to 350+ Mbps. You can control all the mesh units from the app as well as any devices connected to the system. There’s a feature in the app to manage Amazon Connected home devices and a beta feature that will prioritize devices to connect to the 5 GHz band. This system has tripled my wireless network speed and completely reduced my steaming device lag or freeze-ups! With over 20 wireless devices and 8 wired connected to my network, we’ve had no slowdowns or dropped connections!

When you download the app, it instructs you to disconnect the internet and pair to the phone. Product would not go into pairing mode. So i had to return it

Had issues with WiFi reaching the second bedroom upstairs. The wireless router was ok at best. Installed the Eero and it literally solved all my WiFi problems. I could stream on both my upstairs TV, use my iPad and my wife could actually use her laptop and not have to worry about connection issues. Easy to setup, easy to use. Must have.