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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1856 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the ENVY x360 2-in-1 laptop's fast performance, lightweight design, and long battery life. They appreciate the convenience of the touch screen and fingerprint scanner. However, some customers have concerns about the fan noise, limited storage, and occasional overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,856 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    solid

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid laptop for school decent weight great ram easy on the price

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great Keyboard Feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting used to this laptop/tablet idea. I did discover that if you have it in tablet mode, it doesn't work the same as the laptop does (ie: icons in tray in laptop mode are not there, but are in the windows area). I am still getting comfortable with the tablet mode, so it is all my usage preferences. I like the touch screen too. I would buy this again from what I know so far.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Good computer for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good computer for college and I’m extremely happy I choose this computer over a MacBook because I’m allowed to do more things in the envy than what a MacBook has to offer. I really love how it was a 360 computer that allowed me to switch to tablet mode for when I have to add drawings into my papers

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 4 out of 5 stars

    Excellent machine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife lives it. Fast and reliable. Touch screen is a very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest computer I've ever had to set up. Very fast set-up, too. Seems to be good quality. Only one slight annoyance, and one I should have thought of: Silver keys and slight printing on the keycaps make them difficult to read, especially in not-so-wonderful lighting. Other than that, great device.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    very very nice hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, i7, ssd hard drive. 2-1 and hd screen with 12 gig ram and lighted key board. works fast and smooth and for under 800. cant ask for much more and the best buy guys worked extremely well finding me what I was looking for, thanks

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    This is very fast for my purposes.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the computer for maintaining my budget, paying bills, searching the internet and maintaining my business records. It is very fast to boot up and download from an external device. It also downloads to an external hard drive very fast. I would recommend this computer to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    amazing computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop It has helped me to work from home and have more time for other things it is easy to use and I have learned many different things that you can do with it. My kids all want one now also we love that it has a touch screen. the touch screen makes it faster to get work done.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good relpacement Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good luck this HP computer, so when it was time to replace my old computer I looked at the models available and decided on the ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 256GB Solid State Drive - HP Finish In Natural Silver

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I have used this laptop for a month, I can say that I am very satisfied with the speed, the ease of use and the speakers. I am not a gamer or businessperson, but it has plenty of storage for a person who has lots of pics and video utilized as a naturalist and amateur photographer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great all around computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the HP - ENVY X360 2-in-1 on a recommendation by the Best Buy employee. I'm not a gamer or a computer geek. I mainly use it for internet and a small business. Does everything I need plus more! A great computer and tablet all in one. And on sale it is worth every penny!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Envy is slick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time choosing a laptop. There are so many features to choose from, but this 2 in 1 meets all my needs for college and work. I go into tablet mode for watching online class lecture videos. The keyboard keys are a nice size for typing on and I love having the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight, Solid build and fast operating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Envy is the best laptop (above the best) for school/collage students. It has a fast Intel i7 processor, 12GB ram and 256GB SSD. Win10 is running really well with no issues. Setting it up was so easy and fast. The Envy is working very well with no issues or hiccups. Battery is lasting long enough (thanks to SSD technology) it also charges fast. The down side of this laptop would be the SSD small capacity! Not good enough if you want to save big files (movies, games...) I back up most of my data to cloud and/or on external storage medias. Not usually fan of touch screen on laptops but it can be handy some times when you are using it in tab mode. Just scrolling or viewing somethings. Slim design, light weight but still strong and shock (rational) resistant.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Two years of ownership

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    November 24th 2020 will mark two years of owning this laptop. The screen gets nice and bright. The screen also shows lots of smudges because of it being a touch screen. I rarely ever use it as a touch screen or even fold it into a pad because of how big and awkward it is in pad mode. I have develop a slight white line and a dot that seems to be on the LCD. Within the first couple of days of owning this laptop I noticed that the fan gets really loud and the battery life is very short. I almost always have to have it plugged into the charger and if I plan on taking my laptop anywhere I always have to take the charger with me. I also notice that some of the light up buttons arent as bright as the others. If your on it in the dark its actually quite hard to see the lit up buttons, they are a lot different than Apples keyboard.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great value laptop as per price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is very high end and working fine till yet without issues . Speed is very good as well looks . Nice for use for personal works as well as some professional works like photoshop . I tried some games also which ran fine . But too much gaming guy , so won’t comment for it .

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    Excellent computer for home use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer and its adaptability. It is light and doesn't put out much heat. So, you can keep it in your lap while working. It starts up fast to allow you to start surfing internet, playing games, or whatever you do with your computer. LOVE THIS COMPUTER!!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 2010 Hp laptop that I was looking to update and this one more than meets my expectations. The touchscreen is nice. I do miss the internal cd/dvd drive thought that's the price to pay for other desirable features. Overall very happy with this product to date.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    very solid laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my wife she uses it for her personal use. and has loved the touch screen and fast responses. she is very impatient and loves that she does not have to wait. only upgrade I should have done is upgrade to 16M of ram.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great computer for graduate school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I can not give this a full 5 star rating is the fact that this computer was a replacement for my broken one and this one has less space available for memory. I have to download everything from my computer to an external harddrive to keep my computer from running slow. Other than that I have no complaints regarding this product.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love this computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for my 6 yr old Samsung. This is a wonderful upgrade. I wasn't sure how much I would like a touch screen, but I use it more often than expected. The responsiveness of the SDD is fantastic, I won't go back to a spinning drive again!

    I would recommend this to a friend