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Customer Ratings & Reviews

Your price for this item is $678.99
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The comparable value price is $969.99

Customer reviews

Rating 4.6 out of 5 stars with 1856 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the ENVY x360 2-in-1 laptop's fast performance, lightweight design, and long battery life. They appreciate the convenience of the touch screen and fingerprint scanner. However, some customers have concerns about the fan noise, limited storage, and occasional overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,856 reviews
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Good computer, battery runs hot.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer, fast, has apple good looks, great keyboard and number pad and a beautiful hi-DEF screen. My only complaint is the exhaust fan is located on the left side of the computer and as this computer runs hot the fan is always blowing warm air on your left hand this gets really annoying really fast.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Super nice for not being techie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I need. Highly recommended for anyone that needs simple navigation, great for an office, home and school use. I have no issues whatsoever. I love watching my Netflix or Hulu on it as well. Super clear. Laptop is gorgeous as well, very well made.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Fast, convenient, laptop for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to replace an Apple MacBook that my son had used for the last 4 years. He wanted something much faster (i7 processor) and easier to use i.e. touch screen. The laptop has Intel Graphics, and can also be turned into a Pad. Great price also.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Very fast!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son who is in college. It replaces a similar one which broke down. He wanted something that was comparable and he got his wish. He is impressed with both the speed and functionality. Also the salespeople were wonderful! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy is an upgrage of an older system for me so I am impressed with its processing speed. Compared to an HP Elitebook is is significantly faster, though the number of installed programs on that particular laptop may be skewing the resulting comparison. The sound is of good quality and the screen is nice and bright. I purchased Office 365 on the subscription plan but it still required an install that took a bit of time. I have only had the laptop a couple of weeks and just got it up and running a few days ago as my other laptop was still in use. So far so good. Only issue I am having is with the keyboard. I am used to black keys that are illuminated. These are silver and if you're in dim light it is hard to find some of the keys. Just a slightly different setup than I am used to that will require a bit of a learning curve. If I run into any significant issues with further use, I'll update review.

    I would recommend this to a friend
  • Pros mentioned:
    Fast
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer. Would give it 5* if it had a larger SSD

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint scanner

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop runs great- tons of storage space and a fast processor. Some cosmetic things- the fingerprint scanner can be a bit touchy, and the hinges on the screen may see a bit of wear over time because of the tablet-to-computer transition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've set up several of these HPs for my company. The performance and quality of each is nice. The main negative is several bloatware, but it's to be expected. I hit a few quirks here and there but mostly it's due to specific other software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lHP replaced an older one. It is lighter, faster and the setup was easy. It's used for email, documents, social media and the web. Can't say how it would be for heavier stuff like gaming or lots of graphics. We're very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Fantastic Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this item up on sale a few weeks back to replace an aging laptop and I've been very impressed with the build quality and speed of this new 2 in 1. If you're looking for a premium feel in an affordable package give this another look.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    So fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! It’s light weight, the sound system is amazing! I find it easy to navigate. The buttons are in different spots then I’m used to, like the fingerprint button, but it’s ok.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    HP Envy 2 in 1 i7 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a HP user for over 15 years and the HP Envy is by far the best user friendly laptop I ever owed. Easy to use and extremely multi-functional. Very light with excellent battery life. Highly recommended for home, personal, and office use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped and did a lot of research before I decided on this lap top the price and the quality was why I chose this model.I think that this will fit my needs very well and I should hopefully get many years of use.I would recommend this lap top.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Love the i7 processor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided on this computer because of the better processor. I do wish it had a bigger SSD though. 256 GB is just a tad small but it was in my budget. Computer is extremely fast and works great for my basic programming skills that I need.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop for on the go

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Realtor and take this laptop on Listing Appointments and its a great way to show my presentations. The touch screen is great. Only issue I have had is the track pad can some times be a little sensitive.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase, the price quality ratio is worth it. I used it mainly to write in Word, but it works perfect for Netflix and with access to HDMI I have a portable player. also works well in many video games.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Finally spent for quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had trouble with HP hinges. Was looking to go a different direction, but my salesman showed me a 2in1. Saw the great strength of the Envy and the 12gb,and the speed and I was reeled in. Great decision and worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer for college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my grandson when he enrolled in his first year of college ! After opening it up, I got on it and was very impressed with its speed, looks , & design. I thought about keeping it for myself, BUT I did give it to my grandson!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Laptop can do anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little skeptical at first looking at some of the reviews but after initially starting it up and getting everything connected this is the best Lap top I have ever used. Not only is fast but the battery life is unbelievable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lightweight, fast, sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect weight, not heavy but not super light, big keys, large screen and touchscreen works great. Sleek design, fits comfortable in my laptop bag. Use it for school and personal stuff and its the perfect size to carry around everywhere.

    I would recommend this to a friend