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Customer Ratings & Reviews

Your price for this item is $678.99
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Customer reviews

Rating 4.6 out of 5 stars with 1856 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the ENVY x360 2-in-1 laptop's fast performance, lightweight design, and long battery life. They appreciate the convenience of the touch screen and fingerprint scanner. However, some customers have concerns about the fan noise, limited storage, and occasional overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,856 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had about a year now and no major issues. Happy with the processed speed and ease of functions. It’s just my work computer, so mainly using it to access internet and data entry. But no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife after her other computer died. She likes my HP Spectre laptop but didn't need all the power. This met her needs with good speed, solid state, 2 in 1 features and touch screen. Slim profile and not too heavy. Easy to register, set up and get started.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a laptop all day for my business. I needed one that would be fast, work hard for me and last a few years. I believe I found it with the HP Envy360. It's a great machine and I am very impressed wit it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! All around good specs for the price. My wife and I have no complaints besides the screen breaking on the second day of having it due to a fall off the couch.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what was described in ad and more. System is quick and that includes multiple items opened. Wish it had a couple more ports and the keys need to tilted up a little more. Will last for a long time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible redesign

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer just about 8 weeks weeks ago to replace an older version of the same computer (2016 model) About 5 weeks after I purchased it (all in at almost $1500.00 with extended warranty) the top cover that houses the monitor seperated near the right hinge because, in my opinion the hinges where poorly designed and caused the case to become damaged. I took it back to Best Buy and they said it was just a little past the time they could replace it in store. They sent it out to be repaired about two weeks ago and last I checked, about 5 minutes ago, it was still in a queue and waiting to be assigned to someone for repair. Now I have been without my $1500.00 computer for two weeks, presumably it might be perhaps another week before it gets repaired and then another week in shipping before it gets back to me. Bottom line I am without an integral part of my business for at least a month. Unacceptable!! Aside from the hing issue, they moved the volume buttons which where a great feature. There is an actual toggle type volume button on the side of the case where the usb ports are. They where on the left side but they moved them to the right making it awkward to operate. Also, the silicone strips on the bottom that are there to protect surfaces it might sit upon, prevent the computer from sliding in use and prevents damage to the top cover when in tablet mode are flimsy and poorly attached so they began peeling off almost immediately after purchase. The pads where also an issue with the older version but the redesigned ones are worse. At this price point, they should have more than narrow strips of silicone stuck on the bottom case with adhesive. The two stars are only because, once you get past the poor engineering it is a very good computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love This Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! It is super fast to start-up even from shut down mode. I love the number keypad on the right of the keyboard. Touch screen is a must and this one has it. Super fast, super easy. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen on this computer is extremely clear and it runs fast which I really like when completing the accounting for my husband' business. It has been very dependable so far but is still really new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic laptop with bells and whistles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my Toshiba which I adored and it was a tough decision. The HP Envy is perfect. It is so much like my old Toshiba that I had no trouble getting used to it. It has a lot of bells and whistles which I am still learning. I like the number keypad on the side, lighted keyboard, fingerprint recognition, a long battery life, touch type, folds back like a pad, and I am told it's fast if I wanted to play games. I also got great service from HP when I called with questions.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this gift I got her. Now she's able to more as far as school goes. It's fast, plenty of storage and a great battery. I'm in awe of her computer. Was a great buy, from the best store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ESSENTIAL for Graduate Students!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop in the summer of 2019 prior to beginning classes for a graduate program. I was hesitant about investing so much into a laptop but decided to do so anyways. This laptop is hands down the best purchase I have ever made. With all my classes transitioning online during the COVID pandemic I was worried that this would not be able to keep up with a full time course load but I was wrong. This laptop has not slowed down one bit in the 18 months that I have had it. I would consider this an essential purchase for anyone in a grad program who wants a reliable adaptable laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally decided to upgrade my laptop and I’m so glad I chose this one. It is so fast and was a great deal. The resolution and capacity are perfect. Excellent quality and I would completely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this laptop. It is functional and hasn't been a problem for me to use. The touch screen takes some getting used to, but now that I am comfortable with it, I use it all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent Computer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a tremendous value for the money. Touch screen, 360 hinge, responsive keyboard, and Bang & Olufson embedded speakers which are better sounding than anything I've heard from a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Performance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited to buy this computer, but had been looking at it for some time. I absolutely love it and so happy with it. I have yet to use the 360 capability or the drawing, but have had it less than a month now. The keyboard backlight is fantastic and can be turned on or off. Keyboard itself is flat without any raised odd feeling to it. I went from an Intel I5 Processor to a I7 with this one and it is much faster. Very user friendly as most HP computers are! I was hoping the battery would last longer, but it is not much better than my old laptop. I would say about 2.5 hours. But the batteries on laptops never last as long as they say they do. Overall I am very pleased and happy I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer for every day use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 2 in 1 for every day use. It’s fast, has great screen resolution, multiple ports, and the backlit keyboard is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect Laptop for your personal computing needs. It is fast and has a very good screen. The speakers are not the best but I use headphones most of the time so not a big problem for me.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Amazing Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend had a Mac for PA school and it did not do the job. I got this laptop as an open box purchase and she has loved it ever since. It does everything she needs and it's very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    This laptop is a very good choice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister recommended this type of laptop because she knew what I wanted and she did a n extensive research. I really like the touchscreen, it saves time when doing certain searches.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    HP quality at great price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for price. Easy set up and performs well with i7 processor. Still working just fine and used daily with HP usual durability. Love the touch screen and display is nice.

    I would recommend this to a friend