Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $678.99
Clearance
The comparable value price is $969.99

Customer reviews

Rating 4.6 out of 5 stars with 1856 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the ENVY x360 2-in-1 laptop's fast performance, lightweight design, and long battery life. They appreciate the convenience of the touch screen and fingerprint scanner. However, some customers have concerns about the fan noise, limited storage, and occasional overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,856 reviews
  • Rated 5 out of 5 stars

    Great buy but...

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good laptop, and it is my favorite out of all of the other ones I have. The keyboard layout is weird, so it takes some getting used to it. I mostly use a Logitech wireless setup for keyboard and mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer meets all my daily needs. It boots up fast and is smooth in every aspect. This computer replaced a computer I had since 2008 but it was so slow. This computer can handle my work and school task with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery doesn't last quite as long as I would like

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop overall. Speakers are great! I primarily use the laptop to edit audio for my church's podcast and to run 3D modeling software. For audio editing, it's a great laptop. It doesn't do quite as well with the modeling as I would have liked, but I make it work! I'm very happy with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok but expensive

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice laptop but I don’t like how it seems to glitch and the top doesn’t close smoothly to the keypad. I think I overpaid for what my needs are. I feel like I was talked into something way too fancy for my needs which I explained in detail.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    More speed and memory than I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2 in 1 laptop,has alot more features for price point,got it on black Friday and saved some bucks.I wanted something that was not going to be obsolete in short time. Once again I'm very satisfied with best buy and their customer service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system honestly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I can say negative about it is that the battery does die very quickly. And this is me making sure the startup doesnt have a bunch of programs enabled and running in the background. And with the brightness pretty low. It still runs out easily. But overall a great laptop, everything is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for students

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently a senior in college and this laptop is incredible to get anything I need completed. The laptop is functional for all activities: both powerful productivity items as well as intense gaming experiences. Overall an excellent laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop Yet!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a number of laptops and this one surpasses them all. The screen is edge to edge making it somewhat smaller. However, the real kicker is the SSD drive. This makes it very fast. Boot up and shut down literally takes a couple of seconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen is very clear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my business and so far has worked perfectly. The clarity of the screen is great and I can actually here the speakers. The operating system is plenty fast enough for me, So far I am very pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for school purposes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for college and it’s worked well for me. I don’t use it for anything else so I haven’t run into many issues. I also purchased total tech support with it so when I have questions about the laptop I usually just use that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loving all the new features on the newly purshased product. Did have a few issues on just even the regular updates that you have to do which was disappointing when you just purshased a new item. There are a few other little bugs but still love the choice of my purchase. I would give 4.5 <~~~

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High power and very mobile.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good FDH screen, accurate touch pad, great keyboard, smooth feeling aluminum body, fast boot up with the SSD, fine battery life, and a good amount of connecting ports (but lacking a ethernet port) no complaints 5 out of 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students! Easy to use. Very well built

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been perfect. I have 2 HS children and the fingerprint helps me keep control on the laptop as I am taking college classes. The screen and windows system has worked well and it does feel as easy as using my smartphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm very happy with it; got it for a great price

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using it right now and really like it. It has a great screen and is easy to move around. I'm also sure that I I have not availed myself of all its features. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP ENVY laptop for starting school with.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop friendly user. Wasn't sure which one I was going to buy but this ended up being a great decision. I love it. Took me a little while to start using it, but when I did it was definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    360 view 2 in 1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. So many futures to list. Works great with logitech mouse. Keyboard with illumination and easy to use. My only upset is that only silver color available. Definitely I would recommend to friend. Thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this laptop to replace a slow tablet and i love this thing. i did a lot of research before i purchased it and found it was the best solution for what i needed it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an aging laptop. New job requires better portability and light weight, this works perfectly. Can be used as a traditional laptop or in tablet mode with the touch screen. Boots up in seconds not minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy windows 10 pro they should come with it when you pay for all the good stuff in the laptop. Haven’t had any problems yet but I have been a Sony viao person for years but They don’t make laptops anymore this might be my last windows laptop think I am going to go apple next

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this HP Envy laptop. It is very compact and lightweight yet has a ton of storage. It starts up quickly and manages my genealogy program quite well. The only downside is the battery gets low pretty fast, but since I don't go anywhere without the cord, it shouldn't be a problem.

    I would recommend this to a friend