Customer Ratings & Reviews

We bought this laptop for my wife to finish up collage. She's going to school for civil engineering and this has plenty of power to run all the drafting programs she needs

I bought this for our granddaughter who is a sophomore in college. It is perfect for her needs in every way but one. She is particularly fond of the backlighted keyboard. The one shortfall is the hard drive which is too small and requires an external drive to contain all of her files.

Laptop is not up to mark. Because it is over heating and getting very bad noise. When we are using SKYPE to talk the receiver says they are getting very bad sound. So i am not happy with product.

This model has 256gb SSD drive, which makes it extremely fast at boot-up and shut down. It is quick, lite and stylish. Screen is almost edge to edge. I have had no issues with this laptop and can recommend it to others.

This 2-in-1 has a good firm feel to it and also, does not get HOT! I can set it on my lap and not get all heated, the tablet mode is great with a good pen. All in all, would buy it again, may have to, my wife loves it.

I found an openbox one of these. Which is the best way to get a good deal. I've been using it for about 6 months now and it has been working great. The performance isn't quite as fast as I'd expect, but it is plenty fast for the majority of the tasks I use it for.

Beautiful good sized display. Large keys with good key action. The only downside is a bit hard to see the keys in bright sunlight. It is backlit, so night viewing is no problem. But, in certain direct light, viewing the keys can be somewhat difficult. Overall, glad I bought it.

The friction between the screen and the base could be higher. The screen tends to fall back easier than expected. The USBC port is working well. The arrow keys take a bit to get used to as they are now smaller than a normal keyboard. Taking of a star for the screen friction

it does all the things. sounds good, its really fast, the buttons light up, it has number keypad, only thing I would change is i wish it had more usb ports, I just got a splitter, not a big deal.

It's a good upper-middle range machine that does everything I need it too. It boots up in seconds and the screen quality is excellent. 4 stars only because the power button is practically hidden on the back left side instead of on the keyboard like other higher end machines.

I wasn’t sure about getting this laptop but the people there were so nice and knew exactly what I needed and this laptop works wonders. Doesn’t crash and is really quick to start up which is a plus for me

We recently purchased this laptop and cannot be more thrilled with it. It's clean lines and lightening speed is amazing... the clarity of the screen and the easy of using it and of course the size is perfect!

Got this laptop at a discount for Black Friday, and after multiple attempts at a new laptop which I enjoyed and felt confident in (and multiple returns), I finally feel confident and don't have buyers remorse.

I bought this laptop for my wife. The laptop is very thin and great design. The performance is quick and excellent. I gave it to 4 stars because the power adapter cable was broken within a month. HP support replaced it quickly. Everything is great except the power cable.

I bought this laptop before my freshman year of college in August 2018. It has been very reliable for almost a year now and functioned for everything I needed it to. As well, it runs most games well.

Bought this for my son who was going to college. I know I wanted to get him a 2-1 since he likes to stream videos and TV. This has been a good investment which should get him through the next four years.

Just what the doctor ordered! I was extremely pleased that the Flower Mound Best Buy had this computer actually in the store. This allowed me to get my hands on it and check things out for myself before purchasing. Very please with it and no complaints so far.

The staff at Best Buy were awesome in giving me options for choosing the laptop I needed. Once getting it home, I realized we nailed it!!! Great product, great service and I'm now a happy HP owner!

Went to the store on Black Friday, in Williamsport, and received great costumer service. I chose this computer because it seemed to meet all my needs. It's been 3 weeks, and I am still very happy with it.

Was looking for a good computer for photo editing, this one is great with photoshop elements. Also, it's very quick and unlike others I've bought before, I have no issues with the machine at all.