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Customer Ratings & Reviews

Your price for this item is $678.99
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The comparable value price is $969.99

Customer reviews

Rating 4.6 out of 5 stars with 1856 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the ENVY x360 2-in-1 laptop's fast performance, lightweight design, and long battery life. They appreciate the convenience of the touch screen and fingerprint scanner. However, some customers have concerns about the fan noise, limited storage, and occasional overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,856 reviews
  • Rated 5 out of 5 stars

    Great computer for my shirt design business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer primarily for my shirt design business. It has exceeded my expectations. Fast processing and very versatile to meet many needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new laptop I purchased meets my needs perfectly & is easy to use. It runs quickly & has a very good picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can handle several programs opened at the same time without getting slower, will handle some games at low settings with some overheating but not too muxh

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom when it was on sale. Only thing I wish it had was 16GB of RAM versus the 12Gb it comes with but other than that it works out well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy this again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My highest positive comment on purchasing a product would be “No Buyer’s Remorse”..I like most everything about this HP Laptop and am enjoying exploring it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best, longest lasting computer I have purchased. Quality and graphics are optimal. Ease of use. Thin sleek look.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My wife loves it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went through some laptop trouble with a Lenovo brand laptop. Ended up returning it and got this HP Envy instead! Works great! My wife uses it for work and has had no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for crafting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got this computer to hook to her Cricut machine and it has worked great. It replaced a 7 year old computer and has improved her time crafting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer. I need one for personal and business and this computer is great for both. I would tell anyone to get this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the solid state drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the solid state drive in my new laptop. The speed/response is awesome! I would like to thank the staff at Best Buy for recommending this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it- best laptop I ever had and I have had plenty of them- Acer, Asus, Dell, Gateway, Apple, you name it. HP rocks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my sister, she absolutely loved it, the sleek appearance of it is very appealing. Highly recommend it for personal/ business use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first HP and I am liking it very much. Not too much of a learning curve. Geek Squad was a great help in setting up for me. No issues....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a great HP laptop! The service was fantastic, pricing was great and finance ability was what got me to purchased it! Highly recommended

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Makes lot of noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For its price, it is not worth it. Makes a lot of noise when doing multitasks even tho it has SSD. 360 is not really usable because of its weight and size.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for an OK price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, seems to be well-built, nothing "cheesy". Display is nice, not 4k quality but above average. Battery life seems to be quite good. Has excellent processor and more than enough RAM to multi-task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite laptop I have had. I also have a MacBook, but like this one better. The touchscreen is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop may son seen my laptop and loved it he wanted to trade , but that wasn’t going to happen . I would definitely recommend this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speed is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couple glitches...Lock screen keeps activating after initial 45 minute sleep/having trouble keeping printer driver in use-may not be computer fault

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this computer to anyone looking for a functional/fast computer yet not compromising beauty/ aesthetics. This is a complete package.

    I would recommend this to a friend