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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1856 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the ENVY x360 2-in-1 laptop's fast performance, lightweight design, and long battery life. They appreciate the convenience of the touch screen and fingerprint scanner. However, some customers have concerns about the fan noise, limited storage, and occasional overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,856 reviews
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop suggesting others to buy. I am using this for more than and feeling great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 in 1 is amazing. Great size. Great speed. My only complaint is i wish it was a little lighter.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was recommended by a friend, my first attempt at this computer was when I bought it on cyber Monday, in store. I had the computer for what could not have been a week and it started freezing and crashing on me. I took it to best buy where I bought it and they told me that this first model could not be repaired and they said I can come in and pick up a new model. I picked up the new model on December 5th or so. This is my second attempt at this model computer, I took it home and about the same amount of time goes by, now a new problem occurs. The keyboard and mouse went completely dead! Somehow or other a computer that can enter tablet mode was stuck in tablet mode and once again could not be repaired. So for a THIRD time I was told I can either get a new model computer of this same junk model or pick out an entirely different model all together. I moved for the latter and picked out an entirely new model computer. I am extremely frustrated with this as I had a ton of work to do and everything just kept being put on hold. I would not recommend this laptop to anybody and if I could give it a negative rating I would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer fills need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all aspects good. Best Buy personnel was great with advice. Happy at this point with he purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy x360 I recently purchased was for student's college courses. It is perfect for that job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had mine for almost 2 months and still runs top notch. Very pleased with it, met all expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing this laptop doesn't have is a DVD player. Otherwise, it is turning out to be a great laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It boots up very quickly, it's stylish and has all the features I need and want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 360 folding laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working well. Except one thing, it is very hard to setup fingerprint password. I tried twice, but I still can’t setup this feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing help center for a beginner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with my purchase! It is definitely making my first year of college much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop. For the price, I couldn't have asked for more. Audio is great, build quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a very powerful and very user-friendly laptop for a professional or student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed using it . Good deal will definitely recommend it to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and for me affodable. The built in one year Microsoft office is a real deal. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife after the HDD on her previous dell crashed. She loves it and has been very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this HP laptop. Very quick startup and I like to 2in1 feature as a tablet. A+ for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love everything about this computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has everything and more than I need. I feel it will last me for many years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has many features that we weren’t even aware of. It’s easy to use and I am completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Met every major requirement in a HUGE Way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My SON LOVES it! His Business Partner just got the exact same model and boy did my stock jump!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the solid state drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patient sales staff. Nice machine that fits needs in college. Also got a reasonable student discount

    I would recommend this to a friend