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Customer Ratings & Reviews

Your price for this item is $678.99
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Customer reviews

Rating 4.6 out of 5 stars with 1856 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the ENVY x360 2-in-1 laptop's fast performance, lightweight design, and long battery life. They appreciate the convenience of the touch screen and fingerprint scanner. However, some customers have concerns about the fan noise, limited storage, and occasional overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,856 reviews
  • Rated 2 out of 5 stars

    Wish I had purchased a different computer!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer at the end of February 2019, so not even a year since I purchased this computer & I have some complaints! 1. The battery life on this computer SUCKS!!!!!! It does not even last 4 hours of just normal web browsing use online. I don't mean streaming videos or games or anything like that. Just regular web browsing like facebook, google, online shopping etc.. The darn thing is always dying. 2. Dont even think about using it while its on the charger. It gets HOTTTTTTTTTTTTT. Both computer and charging box.... 3. The sound on my computer has been an issue since month 3.. The sound goes in and out. Some days it works. Some days it does not. I've contacted customer support and they said it was because I needed to update my computer which I did, and the sound worked for 2 days and went right back to not working again.... Going to be taking this computer back to the store soon to return it or have the warranty issued for a new computer.... I give all the above issues a 1 star but the use and ease and function of the computer itself is great I give it a 4-5 so I estimated it a 2 star rating.... I would not recommend .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it felt very sturdy and maintains a sleek style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ... Iam still exploring what all it can do and how to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it a few months ago and it is more than I expected it is very practical excellent picture very good sound I recommend it a lot

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy to manage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use mostly for using to edit video for my drone. We use it for so much more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for both home and office. Easy to link with my phone, printer, tv and google home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for online school and personal use. Easy to set up and quick loading. Reliable and sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and all of the features that are on this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the dependability!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great knowing that when I want to use my laptop that it will work smoothly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, quality computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has all the bells and whistles. HP really knows how to put together a nice computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at reviews online before purchasing this computer, and I’m happy with the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace an old laptop. The salesman was very helpful in getting just what we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how thin yet durable the laptop feels. Quick start up with the Solid State Hard Drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift, she loves it! Great computer, pretty quick and serves her needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so easy to use I spend way too much time on it I guess that is so enjoyable to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my son and he is very happy great product what have all the things you can imagine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta laptop. Daughter uses it at college. No complaints from her either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I've ever owned. It has so many great features on it and it's very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased this for our son who loves this. So for us this was. Great value for money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very easy and user friendly laptop for beginners and professionals

    I would recommend this to a friend