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Customer Ratings & Reviews

Your price for this item is $678.99
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The comparable value price is $969.99

Customer reviews

Rating 4.6 out of 5 stars with 1856 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the ENVY x360 2-in-1 laptop's fast performance, lightweight design, and long battery life. They appreciate the convenience of the touch screen and fingerprint scanner. However, some customers have concerns about the fan noise, limited storage, and occasional overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,856 reviews
  • Rated 5 out of 5 stars

    Excellent laptop.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for anyone. I would recommend this laptop to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop. The battery life has been good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer.. It has met my needs for school. Im hoping it last for years to come.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fan noise and no audio when connecting headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a solid laptop for heavy office use however its frustrating trying to listen to music on this thing. I’ve always had issues trying to get sound to my headphones multiple times. All drivers are up to date, no special enhancements are activated regarding the sound. Only way it works is by stopping whatever I’m doing on it and restarting the whole thing what a bummer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Responsive and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dithered between this and another. A bit heavier than others but built to last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything needed for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son is taking up Criminal Justice and these laptop is everything he needed and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got everything my wife wanted and she loves it a lot and that is what I wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is great for personal use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working fine since the internet problem was corrected I have owned HP products before and like them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is amazing. Super fast boot up, extremely smooth, must have for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great for work and school. Portable and durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the University

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I had a great customer service at Best Buy. My ENVY is working wonderful,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer I would definitely recommend this to anyone looking for a new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, i love the tecnology. I need this for personal use. It is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Check your computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Petty cool computer, but in my case ran into a problem. When I used the camera I got a error message. Had to send to HP and let them fix it. When buying a computer make sure you do all your checks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money ended up getting it on sale and I am super impressed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for personal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice display and is very sleek. Pretty fast, and would definitely recommend an external hard drive if you use lots of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop i have ever buy. I brought it two weeks ago, and it's going like a champ

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is awesome! Works like a tablet and laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My daughter loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into the store and requested reduction price they would not honor $149 off and it was on sale so I was not happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop/Convertable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This convertible laptop has great specs, a great price, and is a solid performer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a college student!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop as an early Christmas gift and it is great my sister loves it.

    I would recommend this to a friend