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Customer Ratings & Reviews

Your price for this item is $678.99
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The comparable value price is $969.99

Customer reviews

Rating 4.6 out of 5 stars with 1856 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the ENVY x360 2-in-1 laptop's fast performance, lightweight design, and long battery life. They appreciate the convenience of the touch screen and fingerprint scanner. However, some customers have concerns about the fan noise, limited storage, and occasional overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 1,856 reviews
  • Rated 4 out of 5 stars

    Great laptop computer for College student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer & features works great and salesperson did a great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basically good Pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is a good buy for basic use, like Exel - Word - Internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek thin and powerful however it doesn't have a dvd player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer n nice size to take with you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the 2in 1 Very nice thinking of getting one for my daughter!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on sale. Little slow but good. Using for photo editing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse pad is a little touchy, otherwise great, would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great medium price laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop very easy to use and great features very nice overall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid everyday laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything working just as expected. I am a regular shopper here

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this HP envy x360 to everyone! Nice laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop. Love the laptop to tablet feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is easy to use and has a very bright and sharp screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features for the money. Love the fingerprint Authenticator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Haven't had any problems. Very fast and responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far i like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from dells to hp and so far has not dissapointed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal on Black Friday. Nice laptop for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Contented

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this convertible laptop , you can type and watch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is somewhat slim, versatile, and has a very fast processor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent computer for my new business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been great for the use of my small business.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I want to love this laptop....

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop about a year ago. I am self employed and work from home and rely on it extensively. The speaker crackled from the time I brought it home but dealt with it. I finally took it into Best Buy for service (thank goodness I'd bought the warranty) and they sent it off to repair, immediately sent it back and said nothing was wrong with it. I had them ship it off again and they replaced the microphone. IT STILL CRACKLES. I am so frustrated. In the crazy times we are living through, Zoom meetings are essential. I cannot use my laptop for meetings due to the crackling. I have to keep mine muted or no one can hear anything over the buzzing/crackling of my laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the 10-key on the side like a standard keyboard.

    I would recommend this to a friend