Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $678.99
Clearance
The comparable value price is $969.99

Customer reviews

Rating 4.6 out of 5 stars with 1856 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the ENVY x360 2-in-1 laptop's fast performance, lightweight design, and long battery life. They appreciate the convenience of the touch screen and fingerprint scanner. However, some customers have concerns about the fan noise, limited storage, and occasional overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,856 reviews
  • Rated 3 out of 5 stars

    Great but poor build quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer which I enjoyed using However after 5 weeks the B&O speakers stopped working I can still use headphones but not ideal. As I travel a lot it’s not going to be an easy fix without voiding the warranty. I am now wondering what else will malfunction.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great processor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc never get rid of it it is the best pc in market

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this. Its fast and does what I needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great computer for our business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to navigate and much faster than our last one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the light up keyboard! Super fast processor.!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp envy laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop l am extremely happy with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Disc Jockey

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought computer to use for DJ music, so far so good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and very lite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy is a nice laptop with lots of room to grow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but not enough storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast sleek, but not enough disk space for my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    User friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is user friendly and good for students.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in my job can work from home or work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Intel Processor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall laptop for work. Gets the job done .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop and specially features.........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. This laptop start in 30 second.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice equiptment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue sometimes hard to restart otherwise great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great purchase! This has been a great laptop

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop not recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop after talking to the salesman. I explained my needs and he recommended this computer. It freezes up on a regular basis, I can’t even turn it off when it does freeze. After looking for reviews on-line, which I obviously should have done before purchasing it, it is a common complaint. I wish I had it to do over.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 2 out of 5 stars

    Not reliable

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it less than two years and the fan started to make noise. No one could replace fan staples, Best Buy and a geek squad I called cost me 300 to be told best to buy a new one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This is ok

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works decently but I think there are better products out there. For the price, it works just fine. But, as new products are coming out. You might be better off with other newer products.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Memory issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When a few apps are running, response can be delayed and switching programs takes a brief second. Touch screen in regular computer mode has a slight issue with response even with screen sensitivity turned all the way up.

    No, I would not recommend this to a friend