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Customer Ratings & Reviews

$629.99
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Customer reviews

Rating 4.6 out of 5 stars with 734 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers often highlight the beautiful print quality and the overall impressive performance of this printer. Users also frequently appreciate how simple the device is to install and set up for daily use. While the machine is generally well-regarded, some individuals have noted occasional challenges regarding connectivity, noise levels, and the physical footprint of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 734 reviews
  • Rated 5 out of 5 stars

    The best printer in the world.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer ever, I print hundreds of labels everyday and this printer is a winner. I used to buy cases of toner and cartridges every month for years and this was the best solution. Thank you!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I gave 4 stars cause the quality for print could be better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Good printer, poor scanner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer functions well; ADF scanner failed after six months.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi JOSinOKC, we are sorry to hear you are having issues with your Epson printer. Your ET-15000 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    So far so good...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I haven't yet had a chance to check out all of its features. But the 'EcoTanks' are a wonderful relief from constantly buying all those darn cartridges!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST PICK

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a perfect buy. EPSON is the only printer I will buy. The ink tanks last for a very long time. Definitely a printer that will save you money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great multi function printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer!! More cost effective than laser

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast at printing, sometimes it disconnects from WiFi and has trouble reconnecting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent all in one of the home office

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality pictures , excellent scanning and copies.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy an Epson

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT buy Epson- terrible customer service- when you call with an issue- even the same issue you get a different case number and everyone gives you different information nothing is consistent. AND the product has issues- and not worth the price. Ecotank is great- but the printer itself is cheap and breaks easily and jams all the time dont waste your money

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Samsung, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    She's a Beauty!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy to get my hands on the beauty at such a reasonable price! It is the most talked about Epson printer!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Printer doesn’t tech support useless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t print direct from AirPrint have to use Epson app which makes it very difficult to print from a MAC. The printer keeps trying o print from rear paper tray which is empty can’t force it to print from normal paper tray

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer and copier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price - especially when you consider the supply costs for copies and printers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson ET 15000

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best investments I have made. As a crafter it very cost efficient with the amount of ink that I used on a daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fair, it/s working out well. Ink going more slowly than in past printers, Hoping that means money savings in the end. No unexpected jams

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Poor quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality print, cheaply made, loud printing. I can't use this at all. I returned it and went back to HP.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi BethS, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Once again, thank you. Regards, Joseph – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Bad Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Epson printer exactly two years ago, and it has already stopped working. I'm an elementary school teacher, and I was working on some Christmas projects for my students when it suddenly broke down. I'm very frustrated because I couldn't finish everything I had planned for them. I called the 1-800 number and explained the problem. They told me I still have a year of extended warranty and that I should take it to the store for a replacement. I hope they give me a new one, but this will be my last Epson. I'm not very happy with this brand, and I don't recommend it.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      .Hi Moni210, thank you for taking the time to write a review of your new Epson printer. We appreciate your business, and value your feedback. Your ET-15000 includes free technical support for the life of your product, so if you’d like help, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Printers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our epson ET 15000. One of the best printers our business has ever had looking at buying another one just like it Thank you Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A expensive piece of junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big piece of expensive junk it kept giving me error messages and would barely print

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi TremaineB, we are sorry to hear you are having issues with your Epson printer. Your ET-15000 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Canman

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unhappy with the outcome and follow up Printer is still not connected to my laptop and desktop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new printer but we didn’t want just any one. We did our research ans found whT we have been looking for.

    I would recommend this to a friend