Customer Ratings & Reviews
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. 1 Most features require an Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit [www.epson.com/connect](http://www.epson.com/connect).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/d25c7989-d667-4c20-925c-304f821266f0.jpg)
- Model:
- C11CJ63202
- SKU:
- 10840179
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
refill ink leaked from the bottom of printer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.also at first- once I tried to fill the ink it, it wouldn't come out of the refill bottles. once I got it refilled it started leaking from the bottom of the printer all over my desk-
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi ChristinaJ, we are sorry to hear you are having issues with your Epson printer. Your ET-2850 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Jacob – The Epson Team.
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||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is great until it comes time to change the ink pad. Once you change the ink pad it no longer works. This is my 4th printer of epson that has done the same exact thing when my ink pad is at end of life. contacting epson is a waste of time as well.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi KristinaG, we are sorry to hear you are having issues with your Epson printer. Your ET-2850 includes a 2-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A. – The Epson Team.
- Pros mentioned:Print quality
my little perfect printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptionally perfect printer.easy to operate,quality is fantastic
I would recommend this to a friendBrand response from Epson
Posted .Hi MichaelC, thank you for taking the time to write a review of your new Epson printer. We appreciate your business, and value your feedback. Your Epson - EcoTank ET-2850includes free technical support for the life of your product, so if you’d like help, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 7am – 4pm PT. Kind Regards, Tony – The Epson Team.
Just dont, zero wasnt an option
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer i ever bought. Paper jams every 3rd sheet, cleaned it a dozen times and still fails
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Epson Customer, please visit www.epson.com/support/et2850 for useful product information on optimizing print settings and avoiding paper jams. Your Epson includes free technical support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We appreciate your purchase, and we value your feedback. Sincerely, Joseph – The Epson Team.
Set up nightmare.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm giving this printer a one for set up as it took me over 11 hours to get it to connect to my wifi. Why does Epson make it so hard to use their products? I hate the tiny display screen too. Really? I had to use a magnifying glass to read it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi sah1109, Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Regards, Joseph – The Epson Team.
Printer is the worst!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is my 3rd attempt with an Epson Printer and I continue to be disappointed. The staff at Manchester BB has been great. However this product is horrible!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi SusanM, we are sorry to hear you are having issues with your Epson printer. Your ET-2850 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Garbage that’s expensive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This never worked since I purchased it. I had to get the geek squad to connect it. Which it did. There great. But this year I found out the defect is it clogging ink heads. To power clean would kill it . I’m done with Epson products!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello nan01, thank you for sharing your experience with your Epson EcoTank ET-2850. If the issue continues, please reach out to our Epson Support Team at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Dylan – The Epson Team.
Horrible Printer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible printer. I’ve had this printer for about 9 months. Printer doesn’t print. Have to constantly clean the printer heads. Screen is hard to read. Instructions don’t make sense. Not worth the money
No, I would not recommend this to a friendEpson ECOtank ET -2850
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old Epson printer used for 6 years and brought new one it's awesome new Ink and test work so Nice !!
I would recommend this to a friendDo not buy it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst printer ever, i am go I ng to return it and back to HP again. Do not buy is . It jammed paper, asks contact support every time.
No, I would not recommend this to a friendunreliable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ive always had hp printers and tried the epson. regret it. the color is not as crisp. I've only had it for one year and it won't print in color.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi TaliaO, we are sorry to hear that you are having issues with your Epson printer. Your ET-2850 includes free technical support for the life of your product. Our Epson Support Team would be happy to help you optimize your print settings and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A. – The Epson Team.
Very disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t print after not being used for 1 week. When printing several pages starts out ok then can barely read it is so oight
No, I would not recommend this to a friendNot the right printer for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now the printer is leaving white unprinted lines across the whole sheet of paper. Don't like that I have to keep loading sheets of paper in the back rack.
No, I would not recommend this to a friendBrand response from Epson
Posted .Dear HerbertM, we are sorry to hear that you are experiencing issues with your Epson printer. We want to make sure you reach to our Support Team. Please contact us at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT. Sincerely, Dylan – The Epson Team.
WORST Printer!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer ever. Stopped printing within 2 months. Black color jammed and will not refill. Tried the autoclean etc Also can't scan more than 1 document at a time!
No, I would not recommend this to a friendPrinter doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We cannot get the printer to initialize. The app doesn’t work well and we currently haven’t found a way to use the wireless printer.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Kevin, we’re sorry to hear you’re having issues with your Epson ET-2850. Your product includes a 1-year limited warranty and free lifetime tech support. The Epson Advanced Support Team would be happy to help get your printer set up and resolve any issues. Please call us at 1-800-241-5794 between 7 a.m. – 4 p.m. (PT), Monday – Friday. Sincerely, Joseph – The Epson Team.
What's up with ink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall rating is in question. Looked on Epson website "where to buy ink". It said couldn't find a place (even on line)???? Great if i can get ink.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi DuaneG, We appreciate your time in sharing your experience. We will be sure to pass your feedback along to our product teams. Epson 502 ink bottles for your EcoTank ET-2850 are available at major retail outlets like Best Buy, Dylan – The Epson Team.
Didn't last me long.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The feeder messed up after 6 months of use. Bought and converted to sublimation printer. Didn't use more than a couple times each month then the feeder went out.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Sandrag, we apologize for your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance
. Sincerely, Sam - The Epson Team
Very Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Cannon MG3620 Printer/Scanner. It Scanned, Copied and Printed Great with no issues. The only complaint I had was I was spending a lot on Ink printing photos. So I decided to spend a little extra and get this Epson which had good reviews. I haven't had it long enough to tell how much it will save me on ink. The things I don't like are: It seems slow...... compared to my old Cannon, especially the scanner. On my old Cannon, everything was done on the computer. You never had to punch buttons on the printer, except unless it was out of paper. I cant print anything on the Epson without it having to press a button for OK or proceed. I also get this error saying printing is suspended due to paper mismatch, do I want to continue. I used to print all kinds of cards and envelopes in the Cannon. When I tried printing some cards and envelopes in the Epson, I had paper jams and inked smeared on the envelopes. I wish I had tried the Cannon MegaTank instead.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello JABrown, we apologize for your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Don't waste your time.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the item. It was extremely difficult to install and during the installation process I was bombarded with attempts to enroll in other software items.i
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi OLEDLover, we're sorry to hear you were not satisfied with your Epson EcoTank ET-2850 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. We appreciate your time in sharing your experience and hope you have a nice day. Kind Regards, Tony – The Epson Team.
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So it’s been a year… I loved this until now. Trouble connecting not only through WIFI direct but also through cable. It’s basically junk now and will have to buy new one.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Juan H, we apologize for the disappointing experience you’ve encountered with your Epson printer's wireless connection. Your ET-2850 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.