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Customer reviews

Rating 4.5 out of 5 stars with 2646 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 2,647 reviews
  • Rated 2 out of 5 stars

    Print quality is terrible, even after calibration.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality is terrible. There are always lines in the printout. I have recalibrated the printer MANY times, and this is still a problem. There is Photo software included, but I can never get a print out of quality with just text, much less photo quality. The ink does last a long time, but we really don't print much.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My HP printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to set up. Would definitely recommend this product!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, I am very happy that I can save money on cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer .suits my needs .ink more reasonable than cartridges

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    rewiew ET - 2580 compared to ET-3750

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the previous / earlier model ET 3750. We have only used the new one for a few weeks and it has worked fine, uses the same ink. there is an issue with the speed, and it takes a while to figure out the optimal settings. We like to print saving ink, which is controlled by the paper type setting, which is not an intuitive thought process

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connected to Home Internet quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly connected to my Home Internet, but i was unable to connect thru my alternative device. The screen is tiny compared to my previous printer. That Epson printer lasted 10 years, so i stuck with Epson brand for a printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfecto

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epson 2850 works great, easy to install by WiFi, no problemos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to install even without manual ;-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    puffdaddy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery from Best Buy and Best Buy has the largest selection of printers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless WiFi setup and inexpensive printing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: 1. Painless WiFi connection setup. 2. Inexpensive printing. 3. Smooth double sided printing. 4. Reliable. 5. Cartridge free. Cons: 1. Printing quality is not good, just tolerable. For example, red color looks like pink. 2. Started skipping lines after two weeks. (Skipping lines can be fixed by head cleaning.)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gets it done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good printer, but for a dinosaur like me the setup instructions were woefully inadequate. Especially since they kept referring to online setup instructions...which conveniently omit what you need to know

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it, but......

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer. The only reason I give it a 4 star review is because the selections on the tiny screen is so small you almost need a magnifier to read it! The least they could do was make the screen as large as previous Epson printers I have owned.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can't get past a setup step

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it will work, eventually. Can't get past the "ink charging" step in set-up. Called customer service and apparently it is a (known?) problem requiring a technician's help. Late the next day I received two calls from a "restricted" caller id. The day after that my voice mail said an Epson technician had tried to call. The next day a basement construction project began at our house and since that is where the computer setup is located I need to be wait until it is completed. So, maybe it will work eventually. Note to Epson: I don't answer "restricted caller" calls

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello GrammyN, we're sorry to hear about your disappointing experience with the Epson ET-2850 printer. Your EcoTank printer is backed by a 1-year Limited Warranty and includes free lifetime tech support. You can reach our Advanced Support Team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Additionally, Epson provides helpful information, including device drivers and self-help tools, on the product support website at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    What a piece of crap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a major pain and the original advert for it is very, very misleading. First, forget about double-sided printing. Yes, it will print double-sided... IF you manually feed it page by page. This does not fit my description of double-sided printing capability. Second, you can not send more than one document to the printer at a time... in other words, is incapable of queuing up. The only advantage is that it's great when it comes to ink. It loads lots of ink at a time, and the ink is comparitively inexpensive. This advantage, while making it cost effective, does not make up for the inefficiencies.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Linda, we are sorry to hear you are having issues with your Epson printer. Your ET-2850 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 2 out of 5 stars

    Disappointing, given reviews

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, but given the great reviews, I was sorely disappointed at the color print quality and what feels like constant glitches I have to deal with just to make printouts. I am getting sick and tired of having to troubleshoot on a new printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whideok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working like it’s supposed to! It also makes copies, which I didn’t know, and the color print and copy capability is wonderful. So far, I’m really happy with this purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of specs - no ethernet and terrible wireles

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will probably be a return. First a warning, the Best Buy website lists this printer as having ethernet, it does not. This means if you want network connectivity you must use wireless which, as noted in other reviews, is terrible and difficult to get connected. The application with the chat style interface is awful. Better off using the tiny screen. If I get connected and manage to use it some I will update this review.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello RichardC, we apologize for the disappointing experience you’ve encountered with your Epson printer's wireless connection. Your ET-2850 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    An excellent printer/copier!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent printer/copier! After several years my old one would not communicate wireless/bluetooth so I got a new one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Debbie

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is OK had to call the help desk to get it to scan. Set up is not as easy as they would like you to believe.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer itself is great...now! I was able to get my phone to pare, but I worked for over a week on getting my laptop to work! So after phone calls to Best Buy and Epson and NO Help from either. I was finally able, by myself, get my laptop to work and then my wife's.

    I would recommend this to a friend
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