Customer Ratings & Reviews

Maybe it will work, eventually. Can't get past the "ink charging" step in set-up. Called customer service and apparently it is a (known?) problem requiring a technician's help. Late the next day I received two calls from a "restricted" caller id. The day after that my voice mail said an Epson technician had tried to call. The next day a basement construction project began at our house and since that is where the computer setup is located I need to be wait until it is completed. So, maybe it will work eventually. Note to Epson: I don't answer "restricted caller" calls

This printer is a major pain and the original advert for it is very, very misleading. First, forget about double-sided printing. Yes, it will print double-sided... IF you manually feed it page by page. This does not fit my description of double-sided printing capability. Second, you can not send more than one document to the printer at a time... in other words, is incapable of queuing up. The only advantage is that it's great when it comes to ink. It loads lots of ink at a time, and the ink is comparitively inexpensive. This advantage, while making it cost effective, does not make up for the inefficiencies.

It’s working like it’s supposed to! It also makes copies, which I didn’t know, and the color print and copy capability is wonderful. So far, I’m really happy with this purchase.

Easy to set up, but given the great reviews, I was sorely disappointed at the color print quality and what feels like constant glitches I have to deal with just to make printouts. I am getting sick and tired of having to troubleshoot on a new printer.

Be very wary that this printer is designed to disable itself when an internal counter that keeps track of the usage of the (replaceable) ink pad in the back of the printer reaches a fixed limit. Inkjet printers, by design, need to shed excess ink at certain times and there is a reservoir that is used to store this ink. At times it would be needed to replace the pads in that reservoir when they get too saturated. EPSON has smartly designed these printers so the user can do this (by including a door on the right rear of the printer and user replaceable ink pads) but has not included the ability to reset the internal counter in the firmware in this model (I have an ET-2760 which has the same problem). As a result, when the counter tells the printer the pad is full, the printer will STOP WORKING and tell you that you need to get your printer serviced ($$). Their documentation claims some kind of nonsense about the "risks of property damage or personal injury" but that doesn't explain why the ET-3XXX and ET-4XXX printers DO allow the user to reset the counter. This is PURELY a money grab by EPSON and the result is that most people will end up throwing away their printer. Hardly "Eco-friendly" at all. EPSON can do better and all it takes is to enable the counter reset ability in ALL their EcoTank printers. They were on the right track by providing a means to replace the ink pads but then some bean-counter decided they could make more money by making resetting of the ink pad usage counter a premium feature. There is a cottage industry of people who sell software to allow end users to reset the counter but all this tells me is that there are enough of these EPSON printers with built-in obsolescence to warrant a class-action lawsuit. Don't buy this printer without the understanding that it is DESIGNED to turn into a brick.

An excellent printer/copier! After several years my old one would not communicate wireless/bluetooth so I got a new one!

It is OK had to call the help desk to get it to scan. Set up is not as easy as they would like you to believe.

The super tank ink system is great, however, the printer lacks ease of WiFi setup (most printers today can automatically locate WiFi in homes), the display screen is ridiculously tiny which makes entering information extremely difficult, it does not print reliably nor efficiently. It’s not worth the money, sorry.

The printer itself is great...now! I was able to get my phone to pare, but I worked for over a week on getting my laptop to work! So after phone calls to Best Buy and Epson and NO Help from either. I was finally able, by myself, get my laptop to work and then my wife's.

I love this printer so far. It was super easy to set up, and the wireless connection works great with the multiple computers in my house. Plus it has the great color rendering of Epson.

This will probably be a return. First a warning, the Best Buy website lists this printer as having ethernet, it does not. This means if you want network connectivity you must use wireless which, as noted in other reviews, is terrible and difficult to get connected. The application with the chat style interface is awful. Better off using the tiny screen. If I get connected and manage to use it some I will update this review.

Works very well. The thing is don't like is you have to make copies one at a time. If

This printer is proof that the buying of a cheaper print is not a good idea.

This printer does a fantastic job, the ink supply is the greatest. Very satisfied with his unit. Joe Ross, Rio visa, CA

It won’t scan, says I’m not connected to our wireless network even though it is. It prints fine and I like the ink feature, although the instruction screen is small and hard to read.

Good - smallish, wonderful ink system Bad - absolutely not usable for craft purposes. White lines run vertically on each page which causes white lines running the across the page.

I’m almost satisfied with the print quality before doing a print alignment.

Great product! The ink is so easy to load and track how much you have.

Printing is swift and consumes less ink compared to my HP printer.

Printer has been working very well, extremely well, and works via wifi too!