Customer Ratings & Reviews

Have a hard timr talking to the bank and could not reach your bank, You alsodidn't set up payments the way I wanted to pay for my new printer. You people don't listen to the way I want things.

This purchase of the Epson 3830 did not last long. The 800# staff provided assistance but could not determine why it no longer works. Per their instructions they said they would send a new machine but we are still without a working printer.

After going thru 6 of the eco tank cheapest printers i thought id invest in this. It hasn't given me problems yet (that's a first). i love it

Poor! Bought in October and here it is January and the paper feed is constantly jammed and won't print double-sided.

It’s ok …. Wish I had talked to Best Buy folks before making this purchase online

You have to set print quality to high or you may see banding in large areas of the same volor. Sometimes the ink seems to bleed too much, but it could be from the paper.

I have this printer in my office and liked it so much that I bought a second identical printer for my shop!

Much easier to fill ink tanks. Much better control screen. Double sided printing is a paper saver.

It's clunky and loud and I found the same printer at Office Max the next week for $200 less!

Purchased with hope of wasting less ink constantly buying new ones. Purchased on Black Friday

Can’t print double sided and the color display is very poor

having trouble to set up my printer to print photos. I am also having trouble setting it up to print black and white. I even tried YouTube and there isn't many videos.

Clean prints and double sided printing. See what happens when refill needed.

It took this long to figure out the best way to refill printer ink. I remember not too long ago I would sometimes opt to just buy a new printer instead of buying the overly expensive ink refills when it came time to replace print cartridges. That usually meant the old printer would go to the donation pile or be gifted to family or friend. It all seemed very wasteful to me because well, it was! I was very curious to see Epson's take on ink refills and now I see that this is the future. I was skeptical about handling the ink refills and pouring the refills in the printer. I thought for sure it was going to be messy. It wasn't. Not at all. It was very easy to do and while it takes longer to complete the initial setup (about 10 minutes), the result is very much worth it as you get about 7500 prints in black and white and 6000 prints of color until you need to spend another 10 minutes refilling the printer. The actual prints are so good I could easily mistake them for a laser print. You're going to have the best ink jet prints available. The prints do not smudge and the color prints are equally as impressive with a wide range of realistic colors. The phone app with this works very well while I feel the User Interface could use an update, it gets the job done. Scanning a document to email using WSD in Windows worked great and copying a photo was just as easy and yielded exceptional results. My only con is that the display screen is not a touchscreen. I found myself missing the ease of use that a touchscreen offers. My other printers all have touchscreens so its just something I missed. Not by any means a deal breaker. I love to compact size of this all in one printer and I think I've found my favorite printer. I recommend this for your home or office!

So far is working very good. I am very happy with the printer

It needs alot of improvments,but the ink was the only thing that actually holds up.its agood on saving ink.the resolution is to dark tho.i dont recommend for pictures.if u need to prints paper work its good but not designs or pictures.

The output isn’t as clear as my other printer…not really thrilled with the product

WILL NOT CONNECT TO LAPTOP OR WIFI AND SAYS IT CAN NOT CONNECT I TRIED EVERYHING

Love this printer! Saving on ink is worth the extra cost!

Perfect printer for my business. I highly recommend this