Customer Ratings & Reviews

This printer replaced a WorkForce printer, which had a mental breakdown. Compared to the WK, this printer is a little slower printing a page and a little louder when printing. Otherwise, the ET prints well, the colors are bright when printing in color. The small screen for selecting operations takes time to adjust to, but options are easy to read and comprehend.

Worthwhile Investment for Home Use. The printer set up was straightforward enough when following the directions. The scan print and copy functions all work as expected. The print quality of the documents is acceptable. It’s been in use for a month with no problems. The lack of a touchscreen takes a little time to be familiar but not a dealbreaker. The Epson Smartapp is very helpful.

This printer was easy to set up. Small profile for compact spaces, but still holds a decent amount of paper. The ink is so easy to refill & I am super impressed by how long the ink lasts. I have had two Epson ink jet printers at home and the ink cartridges were super expensive and constantly had to be replaced. Epson has redeemed itself with this printer. It prints quickly, but it is very noisy. Even so, still the best ink jet printer I have ever used.

After years of dealing with the hassle of ink cartridges and the infuriating HP app that constantly logs you out, fails to detect the printer, or says your cartridges aren't "authentic" we finally decided to switch not only brands but also go with a refillable tank option. I know HP also makes refillable tank options so I can't compare there, but frankly we were just completely fed up with them. So far the print quality is great, installation and everything have been flawless. The ink lasts a LONG time and is cheap to replace. The Epson PC app is no frills (one review I read compared it to a Windows 95 era app visually, which is fair) but it has all the settings you need and it works smoothly, which is more than I can say for the modern interface but otherwise total junk HP app. Just make the switch. You won't regret it.

Directions are easy to understand. The install was seamless, and the printer works very well. I appreciate the use of the ink bottles over the use of ink cartridges, which in the long run, will be less expensive. Easy two-sided copies. All-in-all, very happy with this purchase.

Easy to install and link to laptop. Great quality printing.

So many people complained online about the setup process. It took a little time and dealing with the Epsom app (I'm not an 'app' guy, either) wasn't exactly the way I'd like to do things but it went smoothly, step by step. No issue with finding and connecting our Wi-Fi. Prints quickly (enough) for our uses, made copies with the ADF, seemed to work well. Nice not having to buy cartridges, of course, and after sitting idle for about one week, didn't have to clean heads for a clear print (not yet, anyway). Complaints? Scanning an item has become burdensome. Ought to be able to lay it on the scanner bed and not have to open another app/program on a computer. Manufacture materials could be a little more stout; delivery tray and top pieces feel a little flimsy. Overall, I'll call it 'good'.

This is a pretty lightweight printer, so it is easy to handle during set-up. Very pleased with the ink management which uses bottles which easily fill the storage reservoirs; much cheaper and easier than the old ink cartridge approach. The printer works well, but it is advised to use it periodically or an ink jet might dry up and refuse to print a selected color; this is probably common across all inkjet printers though. I definitely do not like the status screen because it is not a touch screen like my old printer had, which is the reason for the 4 star rating instead of 5. The printer has a relatively small footprint so it easily fits on your desk or anywhere with limited space. I would buy this again

Purchased this printer largely due to the more affordable eco-tank concept (vs cartridges). Quality of the prints is excellent. And the affordability of refill inks is significantly better than going the cartridge route. (An automatic firmware update to my previous HP printer, which was excellent, prevents use of generic cartridges…with no way to reverse the firmware update. So, I will NEVER, EVER purchase another HP product EVER again due to this highly unethical, and quite possibly illegal, HP tactic.) The ONLY gripe I have with this Epson printer is the lack of a touch screen to make a copy, change settings, etc. Instead, Epson has decided to design in a clunky keypad to copy, change settings, etc. A relatively minor ‘complaint’ in the scheme of things, but very disappointing to me for an otherwise excellent printer…it’s just annoying and irritating to have to waste time pushing buttons for the simplist of desired operations.

good quality, ease of use , I would like a larger paper holding tray

The Epson Ecotank ET3850 multifunction printer is a stellar device that deserves a solid 5-star rating. Its efficient EcoTank technology minimizes the hassle of frequent cartridge changes, providing a cost-effective and eco-friendly printing solution. The printer's versatile functions, including scanning and copying, coupled with impressive print quality, make it a reliable choice for both home and small office environments. Setting it up is a breeze, and the user-friendly interface adds to the overall positive experience. In terms of performance, the ET3850 excels, delivering crisp prints with vibrant colors. If you're in search of a reliable, high-quality printer, the Epson Ecotank ET3850 is a top-notch option.

I had almost 2,000 pages of evidence (print & photos) to prepare for mounting a law suit. Print shops were draining $$$ me. I decided to purchase an Epson ET-3850 printer and ordered from Best Buy. I liked the features it offered, not big, bulky or heavy. It arrived quickly & my membership afforded Geek Squad to set it up the next day after it arrived. My GS tech paired it with my phone, was patient and walked me through everything I needed to know to correctly operate every function. It prints, copies singles as well as multiples and scans. Results of photos printed on gloss photo paper are clear, crisp, colors are accurate & looks so professional! Printer still looks new, is dependable, works perfectly ink installs easily and lasts forever! My Epson printer has saved me time and money and easy to operate. I LOVE it and would definitely recommend!

saves money on ink by using the ink receptacles, fairly easy to install

We had an HP all in one printer for many years. And that worked fine, until it didnt. I was not happy with having to spend roughly $75 to buy cartridges every so often. When the HP started to go bad I wasn't sure what to get. Research recommended a laser printer. But if you want color those can be very pricey. I then learned of this Epson where I could use ink bottles. That seemed like a good idea. Over the life of a printer you can spend ten times more for ink cartridges than the printer itself. What a racket! I've had this Epson for about a month. It was easy to set up and fill the ink reservoirs. I have printed a lot and so far the ink levels have not gone down much. Comparing the bottle of ink to those small HP cartridges, there is obviously a lot more ink in the bottles for less money. Print quality is very good and it is very quiet. Wi-Fi connetivity as well as direct wire connectvity are very easy to set up So far, we really like this Epson.

Easy setup and no drip Ink wells. The print quality is perfect after setup and alignment, this is a high quality printer

I pursued this item in April 2024. Great printed documents in color. However, a few days ago, printer stopped printing the right color. I am happy I purchases a warranty. Best Buy offered to have Technician to come out but will charge me. Oh no I don’t want a charge, I have a warranty. So, I have to take the printer to Best Buy to fix or get a replacement. Happy for the warranty! I hope this doesn’t happen again. Also, I thought the printer would be really quiet. It’s not bad but wish it was quieter. Otherwise, I recommend the printer. Happy I don’t have to pay for ink-it last. I hated my Brother printer due to the ink issue. I would not use color ink that much but, the printer sucked it up when I print. And when it went through a cleaning process, it took ALL my ink. Even if have black ink, you still need color ink just to print in black and white. Eco-Tank much much better!!!

I like how the printer has a built-in double sided feature and the scanner is seamless to the design. Be very careful with what you lay on top of the printer because the scanner attachment is quite thin. It does look a bit bulky but that is to be expected with an all-in-one (especially since this one does away with the ink cartridges). Overall, I like this printers print quality and ink chamber for transferring ink to the printer.

Easy setup, easy directions. Print quality is very professional. Set up for wireless printing was also as easy as I have ever seen with a printer, and you do not have to have the device you're printing from in the same room as the printer, which is very nice.

I purchased this printer when the time came around requiring me to find a replacement for my old HP Printer. I was at first hesitant about the "tank" aspect. I am totally happy with this new printer. I was initially looking at the 4850 model and after comparison shopping I found that this one was much better for my needs. Saved $100 by not getting the same printer with FAX. I have no home phone and don't send anything by FAX. Printer is not the fastest but the quality of printed material is exceptional. Ink refills are unquestionably less expensive! Very easy setup. Looks great on my desk.

I really like this printer, I did a lot of research before purchasing it, including asking people what printer they used and what the liked, didn't like about their printers, etc. The Epson brand was the most popular brand mentioned. Look at the features you need and go from there. The tank ink system makes so much sense, definitely a money saver in the long run! I can print from my phone using the Epson App. Set up of the printer is a breeze. I have a high schooler who need to print every so often in addition to our own family printing needs. It is easy to use, intuitive, which really makes it nice. I chose to use wifi printing and all the computers in my home connected with the printer set up the first time. This printer does not take up a lot of space which is a real plus for where it is located in our home. I would recommend this printer to anyone.