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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2572 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,572 reviews
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not worth it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not crazy about it. Can't print off my Smart phone even though it's set up for it.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello bigbluewall11, we're sorry to hear about your disappointing experience with the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need any assistance.
      Sincerely, Sam - The Epson Team. Epson

  • Rated 4 out of 5 stars

    It's Ok!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer image is fine for small business but the issue is paper jam. Might need to take it back for the cannon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Epson printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer for all printing. Fantastic color printing. No more separate tanks, Just refill needed low tanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great! Scanning function worjed like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Epson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the fact you don’t need a subscription to use your own printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pictures printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer! Ive printed tons of pictures and the ink has barely lowered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase Didn't take lomg to get help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the ink. Just what we needed for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sublimation Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I purchased it for. Sublimation! Images are beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup, but print not that good -- very light.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer, bad registration process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer but have been unable to complete the registration because the S/N listed on the product is always rejected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO MORE CARTRIDGES!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small businesses. This printer gets the job done at an affordable price. Like Shaq said in the commercial, "NO MORE CARTRIDGES!"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an OK machine. Doesn’t do as much as my HP did but the HP customer service is awful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. I like the ink refill bottles. It’s very easy and not messy as I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup manual was different steps than the home screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for high volume printing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is excellent. We have struggled to find a printer that didn't run out of ink so quickly and this solved our problems. AMAZING!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Satisfied Print customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer because i was tired of buying expensive HP ink carterages at $150 a pop. I am pleased with the ease of set up, however the first alignment used a lot more ink than I was planning on. Print quality is as good or better then my old HP Time will tell if I save on print ink costs as adervised

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lack Of Good Technician Support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, some of the work was performed okay, but wasn't handled correctly! Your Technician was more worried by getting out of our place,because she had an hour driving to just get to her next appointment, and her interest was lost in completed ours! The worst was, our Wi-Fi wasn't tied into the new printer we purchased from you guys! I called Epson twice, and they gave us good support on how to hook up everything!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little Giant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly and as advertised. Does great photos.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of color pictures is okay. The software is the so bad compared to hp software.

    No, I would not recommend this to a friend