Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 2572 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,572 reviews
  • Rated 3 out of 5 stars

    Great Epson EcoTank Printer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked as advertised. Epson EcoTank is definitely the right way to do printing in 2023! But the down side is, that it has no Faxing capability. Overall a great printer after all. If you do need Faxing capability, I recommend the Epson EcoTank 4850.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wireless printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought wireless printer ..simple and easy...salesperson was extremely helpful....thank. you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair printer

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't use it often then the black ink gets stuck in the jets and you have to clean it or get runs on the page where you cant read the words. If you do the hard clean it fills the reservoir and you have to buy another one. The older models were better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love this printer.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this printer. Just buy ink and refill the tank. You can see ink level in the window. I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice home printer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a nice home printer! Tanks easy to fill and not expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer with great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best values in the tank ink printing space. Just be sure to use regularly; so you don't face clogged ink dispensers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eco friendly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best feature is being able to view the ink tanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO MORE EXPENSIVE INK CARTRIDGES !!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, hopefully I will not have any issues with my new printer. Set up was pretty simple and did not take a lot of time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pictures print dull

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works fine, but the color pictures are not sharp and vivid. They have a dull look to them, I'm still learning how to use it and I may be able to adjust a setting. I just haven't taken the time to read up on it. I am not ready to give a recommendation on it just yet. I bought it because buying expensive ink cartridges annoyed me and the fear of not being able to buy them worried me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase yet. Wireless , economical on ink great features! It’s a lifesaver for me and my family! Should of purchased it a long time ago!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Really happy with this purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is easy to use and has really good quality. I looked at the price of replacement ink and it is no where near the old ink jet cartridges. It doesn’t have the fastest page per minute but that enables the higher print quality. A bit of a challenge setting it up, but fine once done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer!! Works great for a small business.

    I would recommend this to a friend
  • Cons mentioned:
    Scanning

    Rated 2 out of 5 stars

    Epson Printer ET3850

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed with this printer. I was told that it can scan both sides. I now find it can only do one side. Very upset. Also I find this printer to be more expensive than some of the others on the market. I wish I had spent more time doing some more research before buying this printer. Not a happy customer.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi James, we're sorry to hear about your disappointing experience with the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201#questions. Your EcoTank printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 4 out of 5 stars

    Seems up to the task

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer seems to be working well, though we don’t tax it much. Only complaint is that the screen is very small.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Avoid the Epson ET-3850

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for the first week. Now it constantly has network connection issues and only sometimes works. About ready to return. Epson... You can do much better than this. We have other Epson eco tank models in our office with no issues at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Slow printing but good quality.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow printing but good quality. Printing double sided is even slower.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello DB2022, thank you for taking the time to write a review of the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information to address most problems, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need any assistance. Sincerely, Sam - The Epson Team. Epson

  • Rated 5 out of 5 stars

    Epson

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always used hp printers, but this epson i purchased is better on ink. I print a lots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Print more than a thousand sheets

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was my best choice, the ink lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Efficient printing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since it’s holiday time and the printer is new, I can’t add too much in detail. However, it prints rather quietly and quickly. I was surprised when I printed something, thought I only had one of the two pages, then turned it over-oh, there it is! I am anxious to print some holiday photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best printer i've purchased - love the fact you add ink versus cartridges - money saver

    I would recommend this to a friend