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Customer Ratings & Reviews

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$149.99
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Comp. Value: $399.99

Customer reviews

Rating 4.4 out of 5 stars with 2565 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,565 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Worst purchase I’ve made in a long time.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this printer. It is garbage. I wish I had my money back. It does not stay connected to the internet. Their support doesn’t know how to fix it after on the phone with them for 2 hours. You have to reinstall the drivers regularly. Tried connecting via cable and it doesn’t work it wants to connect to Wi-Fi. If I could get my money back I would and get a different brand. Should never have left HP.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Customer 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. I would recommend this printer to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer I have ever owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home printer. Love the refill tanks! Have used it for about a month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer, but wish some instructions came with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PRINT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRINTER. I HAD TO HAVE HELP SETTING IT UP DOTO MY LACK OF SKILLS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer and Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to get an ink jet (after using lasers) but this one has not let me down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! I print a lot of work and the ink is really durable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ET 3850

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent printer, for photo and everything else, it is small because easy to put it anywhere

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good/ not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints really slow. But the image is clear. I was looking for a printer for business purposes and was sold this one. Not for fast pace business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. I'm happy to save more on ink and avoid the waste of cartridge after cartridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Ecotank printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this printer. Being able to see how much ink remains is very helpful. Easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Does a wonderful job & I love not have to replace cartridges all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was helpful explained all the plus and minus of the unit we looked at.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great image quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic printer but it’s too slow for an office setting.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors are not vibrant. Reds are dull orange. But, its new so maybe I haven't figured it out quite yet. Not very intuitive. I wish I would have bought a model up from this. Maybe, it would have been easier to figure out. However, spending this much money, I shouldn't have to figure it out.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello, thank you for sharing your experience with the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Your printer includes a 1-year Limited Warranty, plus free technical support for the life of the product. Additionally, Epson provides helpful information, including device drivers and self-help tools, on the product support website at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201. If you have any questions or concerns, our Epson Support Team would be happy to assist you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Sincerely, Sam - The Epson Team Epson

  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer at this point has performed well. Like the large inkjet tanks and refills

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3 years seems to be the life of print heads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 years seems to be the life of the print heads luckily I had a four year warranty on the last one I bought and Best Buy gave me a new one at no additional cost but the one I just bought for my mom only has a year warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson ET 3850

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products work well, material kinda cheap. Save money on inks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J & K Smith Coro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am most pleased with the customer service and quality of the product in my last purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, set up is quick. Ink tank saves a lot of money

    I would recommend this to a friend