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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2572 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,572 reviews
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was helpful explained all the plus and minus of the unit we looked at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer at this point has performed well. Like the large inkjet tanks and refills

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors are not vibrant. Reds are dull orange. But, its new so maybe I haven't figured it out quite yet. Not very intuitive. I wish I would have bought a model up from this. Maybe, it would have been easier to figure out. However, spending this much money, I shouldn't have to figure it out.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello, thank you for sharing your experience with the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Your printer includes a 1-year Limited Warranty, plus free technical support for the life of the product. Additionally, Epson provides helpful information, including device drivers and self-help tools, on the product support website at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201. If you have any questions or concerns, our Epson Support Team would be happy to assist you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Sincerely, Sam - The Epson Team Epson

  • Rated 5 out of 5 stars

    J & K Smith Coro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am most pleased with the customer service and quality of the product in my last purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson ET 3850

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products work well, material kinda cheap. Save money on inks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great image quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic printer but it’s too slow for an office setting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fingers crossed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good only complaint would be the light that stays on all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson all-in-one printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer, setup was a challenge and still not able to print on 2 sides.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Impressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work or perform as well as my older Canon printer that I used for a number of years. Instructions leave a lot to be desired, especially for the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy this for the automatic document feeder!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great multifunction printer. But the only reason I opted for the ET-3850 was the automatic document feeder. It barely works and will constantly jam with perfectly good flat paper, Whether it's 1 sheet or 15 being fed. I would have thought Epson could make a document feeder by now...it's going back tomorrow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Epson easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer easy setup and easy to use filling in tank was fast and no spillage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Anxiously waiting to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to using it. Haven’t set it up in my new space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EPSSON 3850

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Relative easy do be installed. I recommend that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liquid ink and less plastic waste is a winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the ink is so superior to spending so much money on cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer at a reasonable price point, I would recommend without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping and printer startup all went well. The newer tech is so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, set up is quick. Ink tank saves a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer - No Cartridges

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and easy pickup. Love that fact that there are now more ink cartridges!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been a great printer, really like the cartridge free system

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great purchase would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a bit to figure out how to connect to our wifi, but once i got it connected it prints fast, and not one issue. Very happy, we homeschool and print lots, and it doesnt even look like the ink has gone down yet.

    I would recommend this to a friend