Customer Ratings & Reviews
- Model:
- C11CJ61201
- |
- SKU:
- 6470010
Customer reviews
Rating 4.4 out of 5 stars with 2572 reviews
(2,572 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Disappointed. Very much so.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very disappointed with this printer. Connection issues galore. I have strong Wi-Fi and booster pods all over the house. Sometimes it prints stuff from my phone, sometimes it doesn’t. Sometimes it prints stuff from my computer, sometimes it doesn’t. Have used epson tech support, it gets fixed, then next time I try to use it, sometimes it prints. Sometimes it doesn’t. I loved the eco friendly idea of this printer. And it’s true! The ink tank lasts forever. But I think that’s mostly because it only prints when it wants to. Which is usually when I don’t really NEED the thing that is in the print queue. If I REALLY NEED IT printed, it won’t.
No, I would not recommend this to a friend- Pros mentioned:Print quality
Rated 5 out of 5 stars
Home office printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was torn between an ink jet and a laser printer and i decided to take a chance with this one. I am happy i did. It fits my requirements perfectly. I love the speed, overall functionality, and it was on sale.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice Printer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great to have the ink levels displayed. this is a nice, easy to set up printer for our home use. We set up wireless and use the printer function on our other devices to print from anywhere in the house.
I would recommend this to a friend Rated 5 out of 5 stars
Mr. Mark Stillman
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find the Epson ET-3850 to be an outstanding printer and a great value.
I would recommend this to a friendRated 4 out of 5 stars
Newprinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just started using it but complicated download. Nice
I would recommend this to a friendRated 5 out of 5 stars
Ecitank
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it, this printer works great also love not having the Hassel of cartridges
I would recommend this to a friendRated 5 out of 5 stars
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. I love the ink tanks vs ink cartridges.
I would recommend this to a friendRated 4 out of 5 stars
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little slow but has saved me a ton of money on ink.
I would recommend this to a friendRated 5 out of 5 stars
Eco printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This eco printer has exceeded our expectations for our new business
I would recommend this to a friendRated 4 out of 5 stars
Epson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far great copier! Easy to load toner cartridges!
I would recommend this to a friendRated 4 out of 5 stars
OK printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to be an ok printer. Haven’t had it very long
I would recommend this to a friendRated 5 out of 5 stars
Epson Ecotank
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has been exceptional. Think longevity of the ink is outstanding.
I would recommend this to a friend- Cons mentioned:Adf
Rated 1 out of 5 stars
Worst printer ever
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This multifuntion adf will not pull paper through it. The color print quality is very very poor. I paid twice as much for it than any other printer. It is the worse I have ever owned. Best buy wont take it back and epson wants me to pay all shipping cost both ways and it was brand new. Warranty is worthless if dont live near svc ctr.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello CCbiz, we're sorry to hear about your disappointing experience with the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need any assistance.
Sincerely, Sam - The Epson Team.
Rated 3 out of 5 stars
Printer girl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as expected, color is fine but not as bright as I would like. Good for general printing. The connecting to WiFi goes out after I print something.
I would recommend this to a friendRated 5 out of 5 stars
Shak's printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! We went with duplex for multiple page copying/scanning.
I would recommend this to a friendRated 5 out of 5 stars
Great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer and love the bulk ink storage
I would recommend this to a friendRated 4 out of 5 stars
Pretty nice little printer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little slower than my old hp printer but so far so good.
I would recommend this to a friendRated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer. Connects to WiFi quick. Tanks are the only way to go!
I would recommend this to a friendRated 5 out of 5 stars
Epson All-in-One Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, printer/all-in-one is performing exactly as marketed.
I would recommend this to a friendRated 5 out of 5 stars
Loving this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying this so far. Love the why you fill the ink on here
I would recommend this to a friend


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. 1 Most features require an Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit [www.epson.com/connect](http://www.epson.com/connect).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/08161d2e-edb0-4574-a401-0ac72389cf92.jpg;maxHeight=54;maxWidth=54;format=webp)













