Customer Ratings & Reviews
- Model:
- C11CJ61201
- |
- SKU:
- 6470010
Customer reviews
Rating 4.4 out of 5 stars with 2565 reviews
(2,565 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little slow but has saved me a ton of money on ink.
I would recommend this to a friendRated 5 out of 5 stars
Ecitank
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it, this printer works great also love not having the Hassel of cartridges
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top tier. Its amazing and im so happy to be happy.
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an amazing printer!!! I love it and definitely recommend getting
I would recommend this to a friendRated 5 out of 5 stars
Eco printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This eco printer has exceeded our expectations for our new business
I would recommend this to a friendRated 4 out of 5 stars
Epson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far great copier! Easy to load toner cartridges!
I would recommend this to a friendRated 5 out of 5 stars
Great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer and love the bulk ink storage
I would recommend this to a friendRated 4 out of 5 stars
OK printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to be an ok printer. Haven’t had it very long
I would recommend this to a friendRated 1 out of 5 stars
Cheap junk but not a cheap price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is inadequate for scanning multiple pages, two sided scans or pages with the SLIGHTEST imperfection, tear or lack of smoothness. If any of these are present IT WILL JAM Also the controls are tiny and incoherent. Ignorant sales people had assured a much better product
No, I would not recommend this to a friend- Cons mentioned:Adf
Rated 1 out of 5 stars
Worst printer ever
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This multifuntion adf will not pull paper through it. The color print quality is very very poor. I paid twice as much for it than any other printer. It is the worse I have ever owned. Best buy wont take it back and epson wants me to pay all shipping cost both ways and it was brand new. Warranty is worthless if dont live near svc ctr.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello CCbiz, we're sorry to hear about your disappointing experience with the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need any assistance.
Sincerely, Sam - The Epson Team.
- Cons mentioned:Touch screen
Rated 2 out of 5 stars
No touch screen not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one wasn't a good one not being touch screen was the downfall on it. when started not working correctly returned it
No, I would not recommend this to a friend Rated 5 out of 5 stars
Shak's printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! We went with duplex for multiple page copying/scanning.
I would recommend this to a friendRated 5 out of 5 stars
Epson Ecotank
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has been exceptional. Think longevity of the ink is outstanding.
I would recommend this to a friendRated 5 out of 5 stars
Epson All-in-One Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, printer/all-in-one is performing exactly as marketed.
I would recommend this to a friendRated 4 out of 5 stars
Pretty nice little printer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little slower than my old hp printer but so far so good.
I would recommend this to a friendRated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer. Connects to WiFi quick. Tanks are the only way to go!
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
No to Epson
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this printer thinking it was going to work amazingly, but not so. I ended up returning due to endless problems like paper jams, hardware issues, communication issues, and constantly going offline. My sister told me to get a Brother like her and I did not listen. However, now I use a Brother without issue. What is funny is not long after the return my job gave me an Epson and it has the same problems as the one I returned.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Jamille10, we apologize for your disappointing experience with the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Sincerely, Sam - The Epson Team
Rated 5 out of 5 stars
Epson printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for a great price. Is better like that!
I would recommend this to a friendRated 5 out of 5 stars
Loving this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying this so far. Love the why you fill the ink on here
I would recommend this to a friend- Cons mentioned:Touch screen
Rated 1 out of 5 stars
Maybe a Lemon?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe we got a lemon, but this printer has a variety of meaningless error messages that keep it from printing. And sometimes it just won’t print at all. Also, it is sooooo sloooow! And the screen is not a touch screen, so you have to learn which buttons to push to make selections. We can’t take the hassle getting this thing to work. Just got it 10 days ago, and returning it today.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Whatisadisplayname, we're sorry to hear about your disappointing experience with your Epson ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Our Epson Support Team would like to hear more about the issue you are experiencing and can be reached at (562) 276-4382. Hours: Monday - Friday 7 am - 4 pm PT.
We look forward to your call. Sincerely, Sam - The Epson Team.


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. 1 Most features require an Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit [www.epson.com/connect](http://www.epson.com/connect).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/08161d2e-edb0-4574-a401-0ac72389cf92.jpg;maxHeight=54;maxWidth=54;format=webp)













