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Customer Ratings & Reviews

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$149.99
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Comp. Value: $399.99

Customer reviews

Rating 4.4 out of 5 stars with 2565 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,565 reviews
  • Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow but has saved me a ton of money on ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecitank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it, this printer works great also love not having the Hassel of cartridges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top tier. Its amazing and im so happy to be happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing printer!!! I love it and definitely recommend getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eco printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This eco printer has exceeded our expectations for our new business

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great copier! Easy to load toner cartridges!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer and love the bulk ink storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be an ok printer. Haven’t had it very long

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap junk but not a cheap price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is inadequate for scanning multiple pages, two sided scans or pages with the SLIGHTEST imperfection, tear or lack of smoothness. If any of these are present IT WILL JAM Also the controls are tiny and incoherent. Ignorant sales people had assured a much better product

    No, I would not recommend this to a friend
  • Cons mentioned:
    Adf

    Rated 1 out of 5 stars

    Worst printer ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This multifuntion adf will not pull paper through it. The color print quality is very very poor. I paid twice as much for it than any other printer. It is the worse I have ever owned. Best buy wont take it back and epson wants me to pay all shipping cost both ways and it was brand new. Warranty is worthless if dont live near svc ctr.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello CCbiz, we're sorry to hear about your disappointing experience with the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need any assistance.
      Sincerely, Sam - The Epson Team. Epson

  • Cons mentioned:
    Touch screen

    Rated 2 out of 5 stars

    No touch screen not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one wasn't a good one not being touch screen was the downfall on it. when started not working correctly returned it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Shak's printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We went with duplex for multiple page copying/scanning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Ecotank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been exceptional. Think longevity of the ink is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson All-in-One Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, printer/all-in-one is performing exactly as marketed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty nice little printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slower than my old hp printer but so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. Connects to WiFi quick. Tanks are the only way to go!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    No to Epson

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer thinking it was going to work amazingly, but not so. I ended up returning due to endless problems like paper jams, hardware issues, communication issues, and constantly going offline. My sister told me to get a Brother like her and I did not listen. However, now I use a Brother without issue. What is funny is not long after the return my job gave me an Epson and it has the same problems as the one I returned.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Jamille10, we apologize for your disappointing experience with the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for a great price. Is better like that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this so far. Love the why you fill the ink on here

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 1 out of 5 stars

    Maybe a Lemon?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe we got a lemon, but this printer has a variety of meaningless error messages that keep it from printing. And sometimes it just won’t print at all. Also, it is sooooo sloooow! And the screen is not a touch screen, so you have to learn which buttons to push to make selections. We can’t take the hassle getting this thing to work. Just got it 10 days ago, and returning it today.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Whatisadisplayname, we're sorry to hear about your disappointing experience with your Epson ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Our Epson Support Team would like to hear more about the issue you are experiencing and can be reached at (562) 276-4382. Hours: Monday - Friday 7 am - 4 pm PT.
      We look forward to your call. Sincerely, Sam - The Epson Team. Epson