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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2572 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,572 reviews
  • Rated 2 out of 5 stars

    Disappointed. Very much so.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very disappointed with this printer. Connection issues galore. I have strong Wi-Fi and booster pods all over the house. Sometimes it prints stuff from my phone, sometimes it doesn’t. Sometimes it prints stuff from my computer, sometimes it doesn’t. Have used epson tech support, it gets fixed, then next time I try to use it, sometimes it prints. Sometimes it doesn’t. I loved the eco friendly idea of this printer. And it’s true! The ink tank lasts forever. But I think that’s mostly because it only prints when it wants to. Which is usually when I don’t really NEED the thing that is in the print queue. If I REALLY NEED IT printed, it won’t.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Home office printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn between an ink jet and a laser printer and i decided to take a chance with this one. I am happy i did. It fits my requirements perfectly. I love the speed, overall functionality, and it was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have the ink levels displayed. this is a nice, easy to set up printer for our home use. We set up wireless and use the printer function on our other devices to print from anywhere in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Mark Stillman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the Epson ET-3850 to be an outstanding printer and a great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Newprinter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using it but complicated download. Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecitank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it, this printer works great also love not having the Hassel of cartridges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. I love the ink tanks vs ink cartridges.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow but has saved me a ton of money on ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eco printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This eco printer has exceeded our expectations for our new business

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great copier! Easy to load toner cartridges!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be an ok printer. Haven’t had it very long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Ecotank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been exceptional. Think longevity of the ink is outstanding.

    I would recommend this to a friend
  • Cons mentioned:
    Adf

    Rated 1 out of 5 stars

    Worst printer ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This multifuntion adf will not pull paper through it. The color print quality is very very poor. I paid twice as much for it than any other printer. It is the worse I have ever owned. Best buy wont take it back and epson wants me to pay all shipping cost both ways and it was brand new. Warranty is worthless if dont live near svc ctr.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello CCbiz, we're sorry to hear about your disappointing experience with the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need any assistance.
      Sincerely, Sam - The Epson Team. Epson

  • Rated 3 out of 5 stars

    Printer girl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected, color is fine but not as bright as I would like. Good for general printing. The connecting to WiFi goes out after I print something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shak's printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We went with duplex for multiple page copying/scanning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer and love the bulk ink storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty nice little printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slower than my old hp printer but so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. Connects to WiFi quick. Tanks are the only way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson All-in-One Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, printer/all-in-one is performing exactly as marketed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this so far. Love the why you fill the ink on here

    I would recommend this to a friend