Customer Ratings & Reviews
- Model:
- C11CJ61201
- |
- SKU:
- 6470010
Customer reviews
Rating 4.4 out of 5 stars with 2572 reviews
(2,572 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Touch screen
Rated 2 out of 5 stars
No touch screen not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one wasn't a good one not being touch screen was the downfall on it. when started not working correctly returned it
No, I would not recommend this to a friend Rated 5 out of 5 stars
Epson printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for a great price. Is better like that!
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
No to Epson
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this printer thinking it was going to work amazingly, but not so. I ended up returning due to endless problems like paper jams, hardware issues, communication issues, and constantly going offline. My sister told me to get a Brother like her and I did not listen. However, now I use a Brother without issue. What is funny is not long after the return my job gave me an Epson and it has the same problems as the one I returned.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Jamille10, we apologize for your disappointing experience with the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Sincerely, Sam - The Epson Team
Rated 5 out of 5 stars
Ink Saver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ink saving printer I have ever owned (I've owned a lot of them).
I would recommend this to a friend- Cons mentioned:Touch screen
Rated 1 out of 5 stars
Maybe a Lemon?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe we got a lemon, but this printer has a variety of meaningless error messages that keep it from printing. And sometimes it just won’t print at all. Also, it is sooooo sloooow! And the screen is not a touch screen, so you have to learn which buttons to push to make selections. We can’t take the hassle getting this thing to work. Just got it 10 days ago, and returning it today.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Whatisadisplayname, we're sorry to hear about your disappointing experience with your Epson ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Our Epson Support Team would like to hear more about the issue you are experiencing and can be reached at (562) 276-4382. Hours: Monday - Friday 7 am - 4 pm PT.
We look forward to your call. Sincerely, Sam - The Epson Team.
- Cons mentioned:Scanning
Rated 1 out of 5 stars
Cheap junk but not a cheap price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is inadequate for scanning multiple pages, two sided scans or pages with the SLIGHTEST imperfection, tear or lack of smoothness. If any of these are present IT WILL JAM Also the controls are tiny and incoherent. Ignorant sales people had assured a much better product
No, I would not recommend this to a friend Rated 3 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an Epson artisan 810 printer for 10 years and never had this problem. I bought an Ecotank 3850 and I haven”t used it in a month and now I have to go thru nozzle cleaning possibly waiting overnight. Wish I hadn’t bought this.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Sharon, we apologize for your disappointing experience with the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Sincerely, Sam - The Epson Team
Rated 4 out of 5 stars
ET-3850
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for the price. Love the low ink consumption
I would recommend this to a friendRated 5 out of 5 stars
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use 3 of these in our offices and never have any issues
I would recommend this to a friendRated 3 out of 5 stars
High Maintenance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prints are not true to color. Alignments gets off really quickly. I have had to clean print heads and align multiple times and it is never correct, and wastes a bunch of ink.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Jeva, we apologize for your disappointing experience with the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Sincerely, Sam - The Epson Team
Rated 5 out of 5 stars
Quick Print
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs quiet and smooth, Very stable when printing. Ink hasn't moved.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
No network connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't by this printer. Have been trying to connect to the Internet. Checked YouTube and other searches. Constant connection problems.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Super
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for our wok at home at this time the best
I would recommend this to a friend- Pros mentioned:Print quality
Rated 5 out of 5 stars
Printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the printer but haven't been able to get the scanner portion attached to my new laptop. The ink seems to be going further than cartridges on any of my previous printers ever did.
I would recommend this to a friend Rated 5 out of 5 stars
Nice printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer. Does the job. I like the ink.......
I would recommend this to a friendRated 5 out of 5 stars
Great Printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used for sublimation printing and does a great job!
I would recommend this to a friendRated 5 out of 5 stars
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it. so much nicer than our laser printer and reliable.
I would recommend this to a friendRated 5 out of 5 stars
Great Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great desktop AIO printer at a great price.
I would recommend this to a friendRated 5 out of 5 stars
Epson ecotank no more ink cartridges!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good loving the ease Of setup and scanning
I would recommend this to a friendRated 5 out of 5 stars
Epson printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciated the assistance in helping me purchase a printer.
I would recommend this to a friend


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. 1 Most features require an Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit [www.epson.com/connect](http://www.epson.com/connect).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/08161d2e-edb0-4574-a401-0ac72389cf92.jpg;maxHeight=54;maxWidth=54;format=webp)













