Customer Ratings & Reviews
- Model:
- C11CJ61201
- |
- SKU:
- 6470010
Customer reviews
Rating 4.4 out of 5 stars with 2565 reviews
(2,565 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Ink Saver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ink saving printer I have ever owned (I've owned a lot of them).
I would recommend this to a friendRated 3 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an Epson artisan 810 printer for 10 years and never had this problem. I bought an Ecotank 3850 and I haven”t used it in a month and now I have to go thru nozzle cleaning possibly waiting overnight. Wish I hadn’t bought this.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Sharon, we apologize for your disappointing experience with the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Sincerely, Sam - The Epson Team
Rated 3 out of 5 stars
High Maintenance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prints are not true to color. Alignments gets off really quickly. I have had to clean print heads and align multiple times and it is never correct, and wastes a bunch of ink.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Jeva, we apologize for your disappointing experience with the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Sincerely, Sam - The Epson Team
- Pros mentioned:Print quality
Rated 5 out of 5 stars
Printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the printer but haven't been able to get the scanner portion attached to my new laptop. The ink seems to be going further than cartridges on any of my previous printers ever did.
I would recommend this to a friend Rated 5 out of 5 stars
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use 3 of these in our offices and never have any issues
I would recommend this to a friendRated 5 out of 5 stars
Like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great haven't had any issues to this point
I would recommend this to a friendRated 5 out of 5 stars
Super
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for our wok at home at this time the best
I would recommend this to a friendRated 4 out of 5 stars
ET-3850
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for the price. Love the low ink consumption
I would recommend this to a friendRated 5 out of 5 stars
Great printer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer and I highky recommend getting it.
I would recommend this to a friendRated 5 out of 5 stars
Nice printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer. Does the job. I like the ink.......
I would recommend this to a friendRated 5 out of 5 stars
Quick Print
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs quiet and smooth, Very stable when printing. Ink hasn't moved.
I would recommend this to a friendRated 5 out of 5 stars
Great Printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used for sublimation printing and does a great job!
I would recommend this to a friendRated 4 out of 5 stars
Decent Printer, Cumbersome Setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The initial setup was more cumbersome than expected but I managed to setup a cable connection to my computer and a Bluetooth connection for my phone and iPad. The print quality isn’t as dark as I would like. The user menus are not intuitive. The copier and scan functions are good and fairly easy to use. The “default” double-sided printing is anything but. I’ve had to google multiple times how to set this feature up depending on where I’m printing from (eg., the web, email, Word). I like not having ink cartridges and am hopeful the supertank concept will save money over time.
I would recommend this to a friendRated 5 out of 5 stars
Great Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great desktop AIO printer at a great price.
I would recommend this to a friendRated 5 out of 5 stars
Epson ecotank no more ink cartridges!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good loving the ease Of setup and scanning
I would recommend this to a friendRated 5 out of 5 stars
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it. so much nicer than our laser printer and reliable.
I would recommend this to a friendRated 5 out of 5 stars
Great Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice all purpose printer, scanner, copier, etc
I would recommend this to a friendRated 3 out of 5 stars
No to Eco Tank Epson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The colors are not as bright or dark as my old Epson XP-800 printer/scanner. The Printing looks faded. Disappointed will look at other brands next time and not get an Epson product.
No, I would not recommend this to a friend- Pros mentioned:Print quality
Rated 5 out of 5 stars
Worth Every Penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't believe I waited so long to buy this!! It's fast, it's quiet, it prints like a champ, and the ink tanks are easy to load and last FOREVER (well, almost). Great for WFH.
I would recommend this to a friend Rated 5 out of 5 stars
Epson printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciated the assistance in helping me purchase a printer.
I would recommend this to a friend


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. 1 Most features require an Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit [www.epson.com/connect](http://www.epson.com/connect).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/08161d2e-edb0-4574-a401-0ac72389cf92.jpg;maxHeight=54;maxWidth=54;format=webp)













