Customer Ratings & Reviews
- Model:
- C11CJ61201
- |
- SKU:
- 6470010
Customer reviews
Rating 4.4 out of 5 stars with 2565 reviews
(2,565 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Rated 5 out of 5 stars
Excellent printer for home use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this printer and wonder how I ever put up with ink cartridges. The printer works extremely well and prints photography well enough for my purposes. I traded an HP printer for this one. Easy setup and network connection!
I would recommend this to a friend - Pros mentioned:Print quality
Rated 4 out of 5 stars
A good light-duty, economical office printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, a decent printer. The best and stand-out feature is the refillable ink tanks--which save a lot of $'s. The weakest feature is the ADF, Auto Document Feeder--which for an "office " printer is not very robust; the ADF, which also flips the page over for 2-sided printing--sometimes results in a paper-jam feed. Print speed, resolution, scanning, and wireless features seem fine. Overall Review: Recommended
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
GREAT printer with low ink use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was exactly what our company was looking for. A compact printer that doesn't burn through ink cartridges! We were so sick and tired of constantly ordering ink cartridges, so far our EcoTank has barely used any ink, highly recommend!
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Workhorse Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful printer. We use it to print home school curriculum. It’s relatively fast and super efficient on ink. You will end up paying more for ink with a printer that takes cartridges. The up front cost of this one is shocking for a lot of people but you will end up saving more if you print in high volumes.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Rated 4 out of 5 stars
Good buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Ink use reasonable. Print acceptable.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
No complaints.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice crisp printouts. Easy to setup. Has been reliable. ECO-TANK is easy to fill.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Workhorse. Simple set up. Huge ink tanks. Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is wonderful! It just works - computer, phone, iPad - no problem. Simple set up. No mess. Scanning and printing are excellent. I’m using it in my home office where I print and scan quite a bit and have had no problems. The ink tanks are huge. I love NOT getting a message that an ink cartridge is running low every time I print a document.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
ET-3850 All-In-One Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer replaced my ET-3600; it prints faster with the same quality print results. The top loading feeder is a nice added feature. This is an excellent model for any home/business requirement.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Awesome printer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer. It is a lot faster than I thought. Works perfect for my small business and home office. Also love that the ink doesn't cost an arm and a leg!
I would recommend this to a friend - Cons mentioned:Adf
Rated 2 out of 5 stars
Auto Document Feeder Worthless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer as an upgrade for a cartridge printer and wish I would have kept the old one. The setup was easy enough and print quality is OK. But the Auto Document Feeder (ADF) is basically worthless. The ADF continuously jams when attempting to copy/scan documents, even if only feeding a single page. The only way I have been able to successfully scan documents is to copy each page by placing on the glass and then taking these copies and feeding them into the ADF. This is a real nuisance! Also, when printing, an error message appears that the paper does not match the paper settings and I have to clear the error messages for the printer to print. I have been an epson printer user for years and this is the only printer I have ever had problems using.
No, I would not recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Very nice printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer. Many nice features, including being able to see just how much ink is left in the tanks. Print quality is very good, but colors may be washed out in photos as some reviews have said. Installation can be confusing
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Spendy but what I needed/wanted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spendy, but easy to set up for my home office. Wireless printing worked right away. I like that it is white and not too big like my previous printer. Time shall tell on the longevity of the product. Only had for about a month so haven’t tried mobile printing. Or scanning and. Or paper jams yet.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
Ecotank printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product really easy to set up, the only thing I don't like is that is very noisy when working and that there is nothing to hold the paper inside the tray and sometimes it won't detect it.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
New printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new printer. Works great! Print quality is excellent. Price value was great! Plus we were able to pay 12 months with no interest due to buying our printer at Best Buy!
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Great printer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We put our printer through a lot of work and it holds up. We have not had any issues with this printer. Color is good. so good quality printing and scanning.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
EcoTank makes printing simple.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Kept hearing about it from friends and finally needed one. So, we didn't hesitate. It's nice not having to re-install cartridges after only a few prints...and, the levels are clearly visible.
I would recommend this to a friend Rated 5 out of 5 stars
New Epson
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new Epson is working fine, with no glitches. The Best Buy Tech installed it and answered all my questions.
I would recommend this to a friend- Pros mentioned:Ease of use, Size
Rated 3 out of 5 stars
review of Epson Eco-Tank
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good size for my office, easy to setup and use. The larger ink tanks are cost efficient for large document productions. Expecting good reliability and durability.
I would recommend this to a friendBrand response from Epson
Posted .Hello EpsonEcoTankET3850, thank you for your feedback on the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need any assistance.
Sincerely, Sam - The Epson Team.
- Pros mentioned:Print quality
Rated 5 out of 5 stars
Like this purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice unit worth the funds I invested. It prints very well in both black and white, and is pretty quick as well. The supertank makes it affordable as ink runs out. All in all good purchase.
I would recommend this to a friend Rated 5 out of 5 stars
Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this printer i love it because you can refill the ink.
I would recommend this to a friend


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. 1 Most features require an Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit [www.epson.com/connect](http://www.epson.com/connect).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/08161d2e-edb0-4574-a401-0ac72389cf92.jpg;maxHeight=54;maxWidth=54;format=webp)













