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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2572 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,572 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and copier I love it would recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Epson Rocks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer easy to set up easy to run works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to fill ink tanks, very resonably priced ink refill bottles and very pleased with high quality of printed output.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works really well, the printed paper is sharp and crisp, also really easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value. easy to utilize. a great tool for the home office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My new printer,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson Eco tank ET-3850 is an excellent printer. It was super easy to setup. everyone should have one of these printers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Requires troubleshooting about half the time.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this printer when I first got it, but it’s only been about a year and now I literally have to run troubleshooting software about every other time I try to print - then I shut it off, unplug it, shut down my computer, restart my Internet connection, and most of the time, voila! It starts working. But I run my own business, and often I’m printing several one-page documents over the course of the day. Having to go through this entire routine every other time I send something to the printer is ridiculously inefficient.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Not perfect, but does the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to be able to use ink tanks instead of cartridges. Prints well, but slow.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EPSON ET-3950 an excellent printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product, easy to assemble and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Must buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy ,best printer ever. Excellent printing quality, money saveron ink for sure.so far really love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    President of karora technologies

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little printer, it is my second one. Both from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tough Beginnings

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a challenge to set up and I am pleased with it now. After setting it all up though, I still couldn’t get my computer to communicate with the printer. After much angst and searching on the internet, I finally found the problem. The driver was corrupt. I needed to delete the driver and all accompanying files. After doing that and reinstalling, it works great and I am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for excellent customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my printer. Its great not to have to worry about getting new ink cartridges all the time. I appreciate the excellent service I received. The sales associate was patient and went out of his way to help me open an account which made the purchase simple to complete. Best Buy is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Easy as pie to set up and great print quality. Could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic printer, easy to set up, easy to put ink in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xx

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t want to add remarks..We like the printer!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I like the customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works great the people in the store was helpful

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this. The pictures printed is fantastic

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Really Difficult to Set Up and Operate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer because I was tired of hunting down expensive cartridges for my former printer. So, I give it good grades for being a tank printer. The print quality is about average. I give it three stars because it was a pain to set up. The instructions were meager and difficult to understand. I have not yet managed to hook up the printer to my internet. I just can't make it work. Don't know why. No help from anyone. It's a good thing I had a cable left over from my old printer. The instructions say I might need a USB cable. What is that? I have a lot of USB cables hanging around. I didn't know there has to be a special plug on the printer end. And why can't they include a cable? The controls are not intuitive and when I went to scan something I had to download software. My former printer was nowhere near this difficult.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello, we appreciate your feedback on the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need assistance. Sincerely, Sam - The Epson Team Epson

  • Rated 4 out of 5 stars

    New printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for me (my 14yr old grandson recommended it) luckily, he was also able to “coach” me long distance as I had difficulty understanding all the directions. Not sure I can still do everything it is capable of, but I can do what I Need to have done with it. Time will tell if the ink holds out like my grandson said it will.

    I would recommend this to a friend