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Customer Ratings & Reviews

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$149.99
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Comp. Value: $399.99

Customer reviews

Rating 4.4 out of 5 stars with 2564 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,564 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EPSON ET-3950 an excellent printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product, easy to assemble and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Must buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy ,best printer ever. Excellent printing quality, money saveron ink for sure.so far really love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for excellent customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my printer. Its great not to have to worry about getting new ink cartridges all the time. I appreciate the excellent service I received. The sales associate was patient and went out of his way to help me open an account which made the purchase simple to complete. Best Buy is the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tough Beginnings

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a challenge to set up and I am pleased with it now. After setting it all up though, I still couldn’t get my computer to communicate with the printer. After much angst and searching on the internet, I finally found the problem. The driver was corrupt. I needed to delete the driver and all accompanying files. After doing that and reinstalling, it works great and I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Easy as pie to set up and great print quality. Could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic printer, easy to set up, easy to put ink in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xx

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t want to add remarks..We like the printer!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this. The pictures printed is fantastic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works great the people in the store was helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Really Difficult to Set Up and Operate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer because I was tired of hunting down expensive cartridges for my former printer. So, I give it good grades for being a tank printer. The print quality is about average. I give it three stars because it was a pain to set up. The instructions were meager and difficult to understand. I have not yet managed to hook up the printer to my internet. I just can't make it work. Don't know why. No help from anyone. It's a good thing I had a cable left over from my old printer. The instructions say I might need a USB cable. What is that? I have a lot of USB cables hanging around. I didn't know there has to be a special plug on the printer end. And why can't they include a cable? The controls are not intuitive and when I went to scan something I had to download software. My former printer was nowhere near this difficult.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello, we appreciate your feedback on the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need assistance. Sincerely, Sam - The Epson Team Epson

  • Rated 4 out of 5 stars

    New printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for me (my 14yr old grandson recommended it) luckily, he was also able to “coach” me long distance as I had difficulty understanding all the directions. Not sure I can still do everything it is capable of, but I can do what I Need to have done with it. Time will tell if the ink holds out like my grandson said it will.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. It's a great printer. Easy to set up and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson ET3850

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had earlier owned previous model of Epson printer with eco tanks. Needed an upgrade and stayed with the Epson brand of eco tanks. Replacing printer cartridges nearly every 3 months is a thing in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Epson printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy set up!! No more buying ink at crazy prices!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for the kids and the other kids and work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LOVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT AND HATE IT LOL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love this printer. I feel like it is guiltless printing. Set-up was super easy even for a non-techs like me. If I have one disappointment, it would be that the construction is not as durable as I have had in the past. But we all know they just don’t make things like they used to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pros and Cons

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this printer for about a month, and here are some pros and cons on what I've seen: Pro: It is not an HP. I had tons of problems with HP. Also, the large ink tanks seen to be lasting quite well with heavy to moderate office printing. Cons: The scanner is very slow, but the worst part is it does not seem to work with Air Print. Hooking it up wirelessly is a CHORE. But - if you just need a decent printer that plugs right into your computer, this will do just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer and service support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer! Easy to install (make sure you go online to do so and not use the disc). Had to call for help regarding a registration issue and the issue as resolved in under 5 minutes. Great customer service to back up the printer. Great resources online too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star Review - Epson EcoTank Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer! Easy instructions for installation, there is nothing I don't like about this. The ink tank is efficient. Definitely recommend, especially for work at home use.

    I would recommend this to a friend