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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2572 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 2,572 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. It's a great printer. Easy to set up and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for the kids and the other kids and work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Epson printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy set up!! No more buying ink at crazy prices!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson ET3850

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had earlier owned previous model of Epson printer with eco tanks. Needed an upgrade and stayed with the Epson brand of eco tanks. Replacing printer cartridges nearly every 3 months is a thing in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love this printer. I feel like it is guiltless printing. Set-up was super easy even for a non-techs like me. If I have one disappointment, it would be that the construction is not as durable as I have had in the past. But we all know they just don’t make things like they used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LOVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT AND HATE IT LOL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pros and Cons

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this printer for about a month, and here are some pros and cons on what I've seen: Pro: It is not an HP. I had tons of problems with HP. Also, the large ink tanks seen to be lasting quite well with heavy to moderate office printing. Cons: The scanner is very slow, but the worst part is it does not seem to work with Air Print. Hooking it up wirelessly is a CHORE. But - if you just need a decent printer that plugs right into your computer, this will do just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer and service support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer! Easy to install (make sure you go online to do so and not use the disc). Had to call for help regarding a registration issue and the issue as resolved in under 5 minutes. Great customer service to back up the printer. Great resources online too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apprehensive about setting up a wireless printer on my own (I'm an older less technical person), but I managed without too much trouble. Have had it for a few weeks and all good with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star Review - Epson EcoTank Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer! Easy instructions for installation, there is nothing I don't like about this. The ink tank is efficient. Definitely recommend, especially for work at home use.

    I would recommend this to a friend
  • Cons mentioned:
    Adf

    Rated 1 out of 5 stars

    Underwhelming and Disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold on this printer because I was told by a Best Buy associate that it offered duplex (two-sided) scanning. He said the ET 2850 did not have it but the ET 3850 and ET 4850 did have it. I was lied to, as it does not. Not only that, but the duplex printing is a COMPLETE NIGHTMARE to work. The option does not pop up where it usually does, and you have to go back deep into your settings and adjust three things every single time you want to print double-sided. To figure this out, I had to painfully sit through two hours of customer service as they explained in the most roundabout way possible. Also, the ADF gets jammed if you try to scan loose-leaf paper, which is almost 100% of my scanning. Overall, I am extremely disappointed with this printer and will be returning it. I was also told by the Best Buy associate that this printer is easier to setup and you don't have to do all the complicated signing in and downloading the app to print. I was also lied to on that, as you have to do every bit if not more than HP requires. I do not have a great level of satisfaction with HP products but this somehow managed to be worse in every single way.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    in the process

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the printer set up , but i have a new computer and it's not hooked up yet, so no printing yet , but my daughter can print from her phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer, we will see how it works long term.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer seems well built. I like the idea of the Ecotank. We will see over the long haul if the price is worth it. I have not printed much with it yet, but it seems alright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink Included

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to see a company ship a printer with more than just a "starter set" of ink. Way to go Epson. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Stuff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The checkout clerk was great the store was laid out amazingly I found quickly what I wanted to find and there’s a demo there set up where I could try it out so that’s all really good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Summer Program printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great deal. Delivery was instant ! Needed it for start of my summer program came the same day i ordered it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good store.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got printer quickly. Ordered online and store had in stock. Then picked up as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, set up was a little bit complicated for me but I figured it out. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy enough to set up, printed right away! Got it cause a friend said she rarely has to refill the ink. Let's see!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new printer. It does everything I need it too. Easy to insrall and beautiful copies.

    I would recommend this to a friend