Customer Ratings & Reviews

This Epson printer is a great product. Very happy with it.

With what I know after several weeks of use, I'd buy the same all-in-one again!

seems to have problems printing thin (20#) paper with 2 sided option. alsom struggles with long documents, over 15 pages. Difficult to program for sorting the pages properly when making multiple copies.

I will never in my life by another HP product. I have had nothing but problems with the expensive printer I bought from them. We're going to take it into the backyard and smash it this weekend a la Office Space, that's how much I hate it. Customer service is terrible and instant ink is a joke...never once sent me a cartridge that worked.

pro: the "supertank" ink cartridges is why everyone is drawn to this format. con: Very noticable lower quality (ie fuzzy not crisp) compared to my old 5 year old Canon. Surprisingly poor resolution. Not worth the ink cost savings if you value crisp high rez printing. Also more hassle getting this set up.

For the price it is really cheaply made. Cheap plastic. Won't buy again. ET 3850. Would spend money on more expensive one. My old XP7100 is better built

Printer wouldnt print any colors. Epson said bad hardware we can sell you a new one for 15% off. What a joke. But liked printer before it broke after 15 months

ridiculously slow printing and scanning, minutes per page. Tried all troubleshooting available, to no avail. tried uninstalling and reinstalling software, no change. literally took more than 10 minutes to print a test page. Spent a half hour on the phone with epson with no resolution. From Reddit this appears to be a ubiquitous issue. I'm about ready to trash it and buy an HP.

First problem is that software does not seem to be fully integrated for Mac OS 12 Monterey. Fails to print with message of "filter failure' requiring uninstalling and reinstalling software. Scanning function is useless unless it has an "excellent" wifi connection of hard wired via ethernet cable. A "good" connection will result un scanner unable to complete scan. Printing function is just average and phot printing is barely average. Not much better than my old Epson 830. I was able to work around problems by being on the phone with Epson technical for hours. Not the best tech support. Fourth call resulted in finding out about scanners issues.

I’m so tired of crappy refillable tank printers. Had to replace this printer once after buying because it didn’t work at first. Then the second one stop working properly shortly after. Print quality was never good and then there was a problem with paper loading and programming. We constantly had to reconnect the unit with the I internet. Then it needed an update that we had trouble executing. So it will not work without the update. It’s cheaper for ink but the hassle is not worth it. It’s just another piece of junk. No more refillable ink printers for this family.

I regret the purchase. I had difficulty with the installation, it took hours to soft out. The scan software is really cheap and simplistic, HP has a usable software program good for scanning documents. It does not perform 2 sided scans. I was expecting better print quality, the photos have a water color fuzziness look. I should have stayed with HP...

Epson has not provided a driver capable of printing double-sided with the newest MAC operating system, 13.1. How long until they do provide such a driver is anybody's guess. There is no way provided on the Epson website to contact the company for actual support. If one's support issue is not addressed already on their website, you are out of luck. I endured years of lousy software and connection issues with my last Epson printer. Seven years after I bought that machine, they finally had worked most of the bugs out of the software. By that time, however the all-in-one was obsolete, Epson didn't provide scanner support for MACOS 13. I had to buy a new machine. I had hoped they had improved support by now. Will I have to wait 7 years for Epson to support duplex printing on a MAC?

i was really hoping that Epson fixed all of it's issues over the years which prevented me from buying any more Epson printers, but it looks like they still can't get it right. Right out of the box, the pdf scanner jams up making it difficult to scan more than 3 pages at a time. I printed several large documents and initially I was very please with the performance, until I took a closer look and noticed that a good majority of the letter were only partially printed making the document difficult to read. I returned this printer ASAP and spent a bit more for the Canon Maxify 4020 which is a far superior printer in every way. Pros: Looks nice, compact design, eas flip down paper feed option, super easy to use software. Con's:

This is the worst printer. Epson ecotanks last basically 6 months to a year. Do not waste your money on this. When you try to refill the tanks according to directions, ink leaks out everywhere and underneath the printer. You can NOT tell when the ink wells are empty. Best bet is try Canon Pixma. They're less expensive and last way longer.

I had been so excited to get an Epson Supertank Printer, but everything I printed was pale compared to the Epson Workforce that I've been using for years. The ink density was only about 60% as dark and crisp as my original Workforce, so, it wasn't worth keeping. Disappointed because I'm a loyal Epson user.

It has given me nothing. But problems and after a year it’s decided to entirely take a crap on me

Printer never consistently connected to Wifi. I spent hours on the phone with Epson tech support and problem was never fixed. Outside of warranty so it is worthless.

This is a very good printer. The ink bottles are a life saver.

Biggest waste of money on a printer that has the EBSON name. It disconnects from the computer all the time. It only prints PDFs from my phone. I never even came close to using all the ink, before it went in the garbage!

Had this less than a month and the auto document feeder only feeds 4 pages. I did troubleshooting with Epson and still a problem. Not reliable printer and a complete waste of my time.