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Customer reviews

Rating 4.4 out of 5 stars with 2572 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,572 reviews
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Ink smears, bleeds and pools up on glossy paper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I've seen so many people rave about ecotank printers for waterslides and printable vinyl. I was so excited to finally be able to get one! But it was a complete nightmare! I don't know if I got defective ink or what, but I could not get a good quality print if my life depended on it. At first the ink kept smearing really bad. After changing paper settings and printings 20 pages of disaster images, it seemed to start printing better. But even then, it could look flawless when it was finished printing, but as it sat to dry for a couple minutes, the ink would slowly bleed and/or pool up causing grainy, muddy photos. I even tried getting different brands of paper and vinyl thinking maybe it was the brand, but same results. I tried every setting the printer had, but still couldn't get a good quality print. Googled endlessly, watched a million YouTube videos. I finally gave up and returned it to save my own sanity.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Fast and clear printing. Easy to fill with ink. No spilling.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 3 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic, economical printer/scanner. Print quality (color saturation) was a bit disappointing. Build quality seems a little cut rate. Small interface screen is not a touch screen, so the interface is cumbersome and out dated. Setup was easy with the smart phone interface. Comes with enough ink to totally fill the tanks, which is supposed to last a long time. Scanning resolution is limited to 600 DPI. No Fax with this model.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Holligl, thank you for your feedback on the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201#questions. Your EcoTank printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    No double sided scan :(

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Print quality is good. Printing from mobile devices works well Would have been 5 stars if it had double sided scanning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great color printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and quick to setup. Easy to fill with ink. Prints fast and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy set up. and ink supply is so generous.. prints very clear copies and colors are intense!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Very Good for basic tasks!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Form factor is designed well. Setup was fairly easy, but took time as I had to run through the setup twice due to an unknown glitch. Physical printer Controls & menu is simple. Printing selection for different sizes and types of paper can get confusing- not as simple as it can be. Printing Quality is good. Refilling ink is much cheaper and easy to do. Overall: it was a good buy; Able to do a lot, but I feel like it should be easier to utilize all its capabilities. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this printer. easy setup and ink system is great...just wish it had touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very impressive printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were a bit skeptical about the tank printers, but traditional primers are eating ink like crazy. Once you get used to the odd menu navigation and lack of touch screen, the printer went through a lot of alignment calibrations, eating up my paper. Once we started using the printer, I noticed the ink levels weee not dropping like I’d expect. After a few weeks of my work paperwork, the ink levels are still high. Normally I’d be replacing an ink cartridge by now. With the low cost of the tank refills, the great quality print and ink tank longevity, we couldn’t be happier with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great printer/scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup. Epson has been a good product. I like the ability to refill the chambers instead of ordering cartridges. I have had a small scanner that’s been great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Great Printer for classroom and craft projects

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to set up and use. I printed several pages on card stock and photo paper. Had no issues and printing looked very good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highest ratings for Geek Squad and employees!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to begin with the service we had from several employees...their names, of which sadly I have forgotten, were all so helpful to us! Our printer is working great and thank goodness for the geek squad that installed it, filled it with the ink, and connected it to our phones and computer, and showed us all about it! They were all amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and easy to use. Your ink will not run out as quickly as you used to experience with cartage type printers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Clerk Treasurer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very compact but does the job of larger printers. Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. Connects to my home network with no issues. The Ecotank is a game-changer. I printed about 70 pages with color and did not need to worry about replacing any cartridges mid-print. My wf-3720 was a decent printer but was hindered by the number of cartridges needed. It had connection issues among a few mechanical issues that required frequent attention. as my wf-3720 only lasted 2 years, I decided to purchase the geeksquad protection plan good for 4 years. Cons- not as fast as a toner printer but fast enough for a home office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    John D. Epson Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, lasts a long time, and the ink lasts an especially long time.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best Printer I've Owned

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the quality of this printer and having refillable tanks saves tons of money on ink cartridges. Easy set up and I can print from literally anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy to set up. I've had this printer since January 2022 and have not had to buy ink yet. The print is crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did have a bit of trouble with setup, things got wonky when it was time to test the ink and wifi...but got it all sorted. Works well...only used it for a month, lightly -- so not sure how long ink lasts...but I know a bit extra was used during setup. All drops of ink from the bottles were added (very easy). I plan to try using art paper --fingers crossed! It is the reason I paid more...

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Above Average Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older model, but thankfully for investing for Totaltech and upgraded to this model. The option to scan easily with the top feeder is a plus, and to print double-sided too. The ink is a much cheaper option and does not dry out line the cartridges. The set up is a little tricky, but if you're slightly savy you won't have any issues.

    I would recommend this to a friend